I don't see my characters on Gladden to transfer.

J

Juliea

New member
I am not given the option to transfer characters from Gladden which is where my main characters are located. Any suggestions?
 
I

istvana

This *is* the other place.
Others have reported similar issues - I don't recall anyone having a solution other than trying again. If it was me I might give up until tomorrow.
 
Aeroniel

Aeroniel

A Wandering, Wondering Woman
Apparently so many people have been trying to transfer they've turned off transfer function periodically. So just a matter of luck of trying when they've turned it back on. Take a look at Cordovan's posts on the Staff Tracker for more info.
 
E

Edenfiel

Member
Aeroniel said:
Apparently so many people have been trying to transfer they've turned off transfer function periodically. So just a matter of luck of trying when they've turned it back on. Take a look at Cordovan's posts on the Staff Tracker for more info.
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Some of us left the launcher window open and we still have the Transfer button. We see other servers from which to transfer, but not Gladden.
 
maartena

maartena

Drinks Coffee All Day!
This is being talked about on Discord. Apparently Gladden has some sort of database problem that needs to be addressed.
 
Cordovan

Cordovan

Community Manager
This appears to be related to the load associated with character transfers. We are investigating why Gladden is having this issue specifically. Your characters are there, but the transfer wizard has been periodically having difficulty querying the server to gather your character data, and since it does not see your characters, it is filtering out Gladden as a choice.
 
Tarbel

Tarbel

Well-known member
Cordovan said:
This appears to be related to the load associated with character transfers. We are investigating why Gladden is having this issue specifically. Your characters are there, but the transfer wizard has been periodically having difficulty querying the server to gather your character data, and since it does not see your characters, it is filtering out Gladden as a choice.
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We appreciate the team looking into it. At this point, I have gotten through the hourglass three times now, and Gladden has yet to appear. Is it safe to say for anyone on Gladden attempting to transfer, its not worth continuing until we get an update?
 
maartena

maartena

Drinks Coffee All Day!
Tarbel said:
We appreciate the team looking into it. At this point, I have gotten through the hourglass three times now, and Gladden has yet to appear. Is it safe to say for anyone on Gladden attempting to transfer, its not worth continuing until we get an update?
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At this moment transfers are disabled till at least tomorrow morning. They have enough queued "for the next several hours", and their engineering team has work to do in the early morning. They will announce in "mid morning EST" when the next transfers open up again.

So go to bed.
 
YamyDeAragon

YamyDeAragon

Student of Lady Galadriel
Aeroniel said:
Apparently so many people have been trying to transfer they've turned off transfer function periodically. So just a matter of luck of trying when they've turned it back on. Take a look at Cordovan's posts on the Staff Tracker for more info.
Click to expand...
Well, i haven't see not even 1 single announcement of him or any one else from the company at the Official LOTRO forums, when the transfer button is back on, only when it is turned off again. I guess if Gladden data isn't loading properly on the transfer tool, it will be a while before i can move my army of alts, or at least my main.​
 
Tarbel

Tarbel

Well-known member
YamyDeAragon said:
Well, i haven't see not even 1 single announcement of him or any one else from the company at the Official LOTRO forums, when the transfer button is back on, only when it is turned off again. I guess if Gladden data isn't loading properly on the transfer tool, it will be a while before i can move my army of alts, or at least my main.​
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I just managed to transfer my characters off of Gladden. Once you have the transfer button, I would keep trying.
 
YamyDeAragon

YamyDeAragon

Student of Lady Galadriel
Tarbel said:
I just managed to transfer my characters off of Gladden. Once you have the transfer button, I would keep trying.
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I am not going to relog the launcher every 15 seconds,​
as many are doing, because the transfer button is not showing. They do not announce at the official LOTRO forums when is enable again & then take it down a few minutes later, not even 1 hour chance. It just is ridiculous expectation that we must do that. The transfer button should be all the time on.
 
Weenubuttz

Weenubuttz

Well-known member
I’m on gladden are we still unable to see our server in the worlds to transfer ? And any news if the button will EVER come back ?
 
Z

ZekeTheFreak

Member
I can confirm that Gladden was available for me and my characters have all transferred. Received email last night and I logged in this morning and no characters on Gladden.
 
Weenubuttz

Weenubuttz

Well-known member
ZekeTheFreak said:
I can confirm that Gladden was available for me and my characters have all transferred. Received email last night and I logged in this morning and no characters on Gladden.
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Ok well the next question when will the transfer button be back is there a thread where this info is updated ?
 
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