It was actually my comments on Discord that MoL first reponded to, and I have to say that I did not take his reply "I think people are getting upset about nothing" as dismissive or offensive at all. I understood it as "I don't think the situation is as bad as you all are thinking." MoL was responding to us in what I would characterize as a friendly and playful manner; the tone was casual and he was making jokes while responding to us. Such as:
I understand that tone is difficult to convey over text, and I think that is especially true when you are missing the wider context of the conversation on Discord. I think that's something that players on the forums tend to forget. Discord posts are more like chatting than formal announcements, and when I post dev comments here you are only seeing a portion of the conversation. I personally think it's a bit extreme to expect the devs to hyper-analyze their word choices and phrasing during casual chatting as if it was some formal statement they were announcing. I want more dev communication, not less, so I personally think we should cut them some slack when they do go out of their way to engage with us. If it's a terrible experience everytime they try to communicate with us, is it any wonder they choose to stay silent instead?
I'm not denying SSG has communication issues, and I'm not defending how they've handled things in the past, but this was a single dev choosing to engage with us in an attempt to ease our concerns. It was not a formal SSG statement on anything. I thought I was doing something helpful by posting the comments here for players who don't use Discord, but now I feel a bit badly about it since MoL is being criticized for doing something that I thought was kind and reassuring. Perhaps it isn't a great idea to repost things from Discord to the forums if comments are going to be misunderstood/misinterpreted when removed from the wider context.
