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  1. #1
    Join Date
    Nov 2018
    Posts
    38

    Question on which website for account management

    I went today to the Standing Stone Help page and looked at the link to log into the account management so that I could prevent any hacking. This is the link shown to go to:

    If you have forgotten your Username, you can be sent an email listing all of the Standing Stone Games account Usernames that are associated with the email address you provide. To do so, perform these steps:

    1. Visit https://myaccount.standingstonegames.com and click on ‘Forgotten your Username?’


    When I click on the link it takes me to https://myaccount.turbine.com/index.php

    I thought that the link should take me to https://myaccount.standingstonegames.com/index.php


    Which is correct? I would hate to go to a fake site and enter in my information and lose my account! Thanks!

  2. #2
    Join Date
    Oct 2012
    Posts
    3,067
    This one https://myaccount.standingstonegames.com/index.php

    I'm guessing that the one from the help site wasn't updated correctly or something when they opened the Standing Stone Games one up. For a while after they took over the Turbine one was still the one to use.

  3. #3
    Join Date
    Sep 2016
    Posts
    6,320
    Let me know what the URL is on the help page. We probably changed the text in the body of the message but didn't update the link.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Twitch - YouTube
    Personal channels (No SSG talk): Twitch Twitter Facebook
    Support: help.standingstonegames.com
    coolcool

  4. #4
    For example Forum-Sticky "Fraud Prevention FAQ" ( https://www.lotro.com/forums/showthr...Prevention-FAQ ) has old links to https:// myaccount.turbine.com/ and http:// support.turbine.com/ics/ support/default.asp? deptID=24047&_referrer=

  5. #5
    Join Date
    Sep 2016
    Posts
    6,320
    Quote Originally Posted by Thodorin View Post
    For example Forum-Sticky "Fraud Prevention FAQ" ( https://www.lotro.com/forums/showthr...Prevention-FAQ ) has old links to https:// myaccount.turbine.com/ and http:// support.turbine.com/ics/ support/default.asp? deptID=24047&_referrer=
    We are aware of that one, and expect to get updated copy out soon.
    Community Manager, Lord of the Rings Online
    Follow LOTRO on: Twitter - Facebook - Twitch - YouTube
    Personal channels (No SSG talk): Twitch Twitter Facebook
    Support: help.standingstonegames.com
    coolcool

  6. #6
    Join Date
    Oct 2012
    Posts
    3,067
    Quote Originally Posted by Cordovan View Post
    Let me know what the URL is on the help page. We probably changed the text in the body of the message but didn't update the link.
    Yes, linked text is myaccount.standingstonegames.c om/ but it actually links to the turbine myaccounts.

  7. #7
    Join Date
    Oct 2012
    Posts
    3,067
    Quote Originally Posted by Cordovan View Post
    Let me know what the URL is on the help page. We probably changed the text in the body of the message but didn't update the link.
    It's this page with the misdirected link text - https://help.standingstonegames.com/...n-my-Password-

 

 

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