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Forum: Windows PC Technical Support

If you have a technical support question related to the Windows PC Client this is the place for it!

Sub-Forums: Windows PC Technical Support

 
 
 
Last Post

  1. Common Technical Issues

    Look here for answers to the most common technical issues. This is frequently updated by the Technical Support team.

  2. Technical Support Tracker

    This special page will show you all of the latest posts made by the LOTRO Technical Support team.

  3. Knowledge Base

    This link will take you directly to the Turbine Knowledge Base, where you'll find information on technical and gameplay issues.

 

Forum: Windows PC Technical Support

  1. Sticky Thread Sticky: No DirectX 10/11 Graphics Options? Solution. . .

    Started by Hurin, Aug 27 2017 01:19 PM
    3 Pages •
    1 2 3
    • Replies: 50
    • Views: 92,184
    Tralfazz
    Dec 22 2022, 05:20 PM Go to last post

  2. Question Sticky Thread Sticky: "How-to's": "Voice Chat" - "Improving Video Hitching, Glitching.."

    Started by Fernelf, Mar 28 2007 11:16 PM
    5 Pages •
    1 2 3 4 5
    • Replies: 110
    • Views: 189,966
    Mirthgar
    Oct 22 2009, 01:29 PM Go to last post

  3. Exclamation Sticky Thread Sticky: Network and Game Connection Troubleshooting - Updated 1/19/2016

    Started by Altumus, Dec 10 2007 06:06 PM
    • Replies: 1
    • Views: 169,441
    Mirthgar
    Jun 04 2009, 05:53 PM Go to last post

  1. Connection Failed: You do not have the current version of the client installed.

    Started by SophieTheEnchantress, Mar 22 2023 08:07 PM
    • Replies: 2
    • Views: 279
    SophieTheEnchantress
    Mar 22 2023, 10:07 PM Go to last post

  2. Crashing on launch with patch

    Started by Sileas333, Mar 22 2023 06:55 PM
    • Replies: 1
    • Views: 107
    Tralfazz
    Mar 22 2023, 06:59 PM Go to last post

  3. DX11 is not available on RTX 3060 Laptop (Tried many things)

    Started by Reglixa, Mar 16 2023 05:10 AM
    • Replies: 7
    • Views: 396
    Reglixa
    Mar 21 2023, 06:11 AM Go to last post

  4. Unable to find patch client 2023

    Started by WGV, Mar 15 2023 10:36 PM
    • Replies: 0
    • Views: 151
    WGV
    Mar 15 2023, 10:36 PM Go to last post

  5. Steamplay via Linux broken

    Started by padraxus, Mar 15 2023 02:19 PM
    • Replies: 0
    • Views: 106
    padraxus
    Mar 15 2023, 02:19 PM Go to last post

  6. Exclamation Lag + Disconnect

    Started by zeroxes, Mar 13 2023 09:28 PM
    • Replies: 3
    • Views: 271
    cdq1958
    Mar 14 2023, 06:24 PM Go to last post

  7. Exclamation Smart App Control unfriendly to LOTRO

    Started by YamydeAragon, Mar 14 2023 02:24 PM
    • Replies: 0
    • Views: 102
    YamydeAragon
    Mar 14 2023, 02:24 PM Go to last post

  8. Game crashes when trying to change Graphics/Screen Resolution

    Started by Zumakalis, Apr 24 2018 11:16 PM
    • Replies: 5
    • Views: 8,395
    Elmagor
    Mar 12 2023, 01:38 PM Go to last post

  9. Exclamation Screen Shake

    Started by zeroxes, Mar 10 2023 06:57 PM
    • Replies: 0
    • Views: 157
    zeroxes
    Mar 10 2023, 06:57 PM Go to last post

  10. Unable to RUN LOTRO STEAM

    Started by Salis09, Mar 08 2023 03:04 PM
    • Replies: 0
    • Views: 193
    Salis09
    Mar 08 2023, 03:04 PM Go to last post

  11. Question Please help - "An update error occured"

    Started by Alfrederik, Mar 08 2023 10:47 AM
    • Replies: 3
    • Views: 140
    Ketriana
    Mar 08 2023, 12:13 PM Go to last post

  12. Game freezing and music resetting every 10 seconds

    Started by Schreik, Feb 17 2020 03:13 PM
    • Replies: 6
    • Views: 1,745
    Unsin
    Mar 07 2023, 09:06 AM Go to last post

  13. Windows 8 Compatibility Mode?

    Started by egarthur, Mar 03 2023 04:46 PM
    • Replies: 1
    • Views: 292
    cdq1958
    Mar 03 2023, 05:51 PM Go to last post

  14. Rohan housing item placement wont save if moved in certain directions, but will in others...

    Started by Ripperjk, Feb 24 2023 08:17 AM
    • Replies: 0
    • Views: 224
    Ripperjk
    Feb 24 2023, 08:17 AM Go to last post

  15. Movie/Cinematic Sound does not work on 64bit Client

    Started by bender072, Feb 14 2023 04:44 AM
    • Replies: 1
    • Views: 264
    Tralfazz
    Feb 14 2023, 09:52 AM Go to last post

  16. LOTRO Crashes and reboots Windows 10 pc at any moment once client is running

    Started by LOTRBrigg, Jul 06 2022 12:48 AM
    2 Pages •
    1 2
    • Replies: 28
    • Views: 2,499
    Tralfazz
    Feb 09 2023, 08:53 PM Go to last post

  17. Alt+Tab / closing the game makes it impossible to restart it

    Started by Entchenklein, Jan 17 2023 06:40 AM
    • Replies: 14
    • Views: 844
    Dervacus
    Feb 06 2023, 10:03 PM Go to last post

  18. Intel Arc and lotro

    Started by Vilon, Feb 06 2023 12:42 PM
    • Replies: 0
    • Views: 257
    Vilon
    Feb 06 2023, 12:42 PM Go to last post

  19. Patch dat files stuck at 88%

    Started by Issianna, Feb 03 2023 03:25 PM
    • Replies: 1
    • Views: 447
    Oghran
    Feb 04 2023, 01:07 PM Go to last post

  20. Exclamation Real complaint and questions for the development team

    Started by TheSploidah, Feb 03 2023 07:54 AM
    • Replies: 1
    • Views: 451
    WeirdJedi
    Feb 03 2023, 08:32 AM Go to last post

  21. Game Error [105], [128] DirectX 9 Errors While Alt-Tabbing (etc.), SOLUTION/WORKAROUND

    Started by Hurin, Dec 21 2017 01:04 AM
    3 Pages •
    1 2 3
    • Replies: 69
    • Views: 111,159
    Marancil
    Feb 03 2023, 05:15 AM Go to last post

  22. Subsciber bottle NPC Glitched after using 105 lvl up pack.

    Started by Vesdragroon, Jan 29 2023 01:26 AM
    • Replies: 8
    • Views: 547
    Vesdragroon
    Feb 02 2023, 02:13 AM Go to last post

  23. Antialiasing Broken after Win 11 update

    Started by Flintryth, Nov 08 2021 06:26 AM
    • Replies: 6
    • Views: 2,418
    Aranwe
    Jan 31 2023, 08:56 PM Go to last post

  24. Error updating on system that hasn't been used in a while

    Started by Jargonaut, Dec 10 2022 04:05 PM
    • Replies: 5
    • Views: 888
    Jargonaut
    Jan 20 2023, 09:36 PM Go to last post

  25. Pressing PLAY - game does not launch in Windows 11 (launcher itself is fine) Fresh OS and game install)

    Started by Ranebow, Sep 15 2022 07:23 PM
    2 Pages •
    1 2
    • Replies: 41
    • Views: 9,828
    Dunephor
    Jan 15 2023, 10:03 PM Go to last post

  26. Delayed response

    Started by SeanAmos, Jan 09 2023 01:22 PM
    • Replies: 6
    • Views: 604
    Tralfazz
    Jan 12 2023, 02:52 PM Go to last post

  27. Character Log out times

    Started by Ben1973, Jan 05 2023 01:08 PM
    • Replies: 0
    • Views: 345
    Ben1973
    Jan 05 2023, 01:08 PM Go to last post

  28. Perplexed by UserPreferences file

    Started by Sammo, Dec 18 2022 04:48 PM
    • Replies: 4
    • Views: 494
    Sammo
    Jan 04 2023, 10:46 PM Go to last post

  29. Seeking Advice for Optimizing Computer

    Started by SophieTheEnchantress, Jan 02 2023 03:59 AM
    • Replies: 14
    • Views: 1,166
    Oghran
    Jan 04 2023, 12:40 AM Go to last post

  30. vmware Workstation 16 and Win 10 Pro x64 with underlying Intel iRISxe Graphics (works fine)

    Started by BRaymarK, Dec 11 2021 12:51 AM
    • Replies: 5
    • Views: 1,101
    BRaymarK
    Jan 02 2023, 04:19 PM Go to last post

  31. Can't see horses any more

    Started by Baritone, Dec 30 2022 09:14 PM
    • Replies: 0
    • Views: 6,236
    Baritone
    Dec 30 2022, 09:14 PM Go to last post

  32. "This character's data has been damaged"

    Started by Isalou, Dec 18 2022 07:58 AM
    • Replies: 6
    • Views: 576
    Elmagor
    Dec 18 2022, 01:35 PM Go to last post

  33. 64 Bit Client will not work

    Started by wbhz, Apr 22 2022 07:41 PM
    • Replies: 17
    • Views: 8,913
    Ribcage
    Dec 17 2022, 10:23 PM Go to last post

  34. Latest install is foogely...now on fourth clean install...check my log out on todays attempt

    Started by Rainwen, Dec 15 2022 08:24 PM
    • Replies: 2
    • Views: 1,070
    BRaymarK
    Dec 16 2022, 09:31 AM Go to last post

  35. LotroLauncher.exe error - "The application was unable to start correctly (0xc000007b)"

    Started by Treadstone87, Jan 16 2022 05:58 PM
    • Replies: 4
    • Views: 2,556
    aussieontheroad
    Dec 16 2022, 01:25 AM Go to last post

  36. Unable to download - Virus scan failed

    Started by Ruunamok, Dec 14 2022 10:47 PM
    • Replies: 2
    • Views: 557
    Whohaz_Duhrang
    Dec 15 2022, 05:54 PM Go to last post

  37. Norton not happy with today's update. Suggestions?

    Started by Trixie_Me, Dec 14 2022 11:55 AM
    • Replies: 0
    • Views: 778
    Trixie_Me
    Dec 14 2022, 11:55 AM Go to last post

  38. Game not responding after switching to any other application

    Started by Tsmok, Dec 13 2022 02:13 PM
    • Replies: 0
    • Views: 8,892
    Tsmok
    Dec 13 2022, 02:13 PM Go to last post

  39. VIP/LTA Premium Services gone?

    Started by Bromlin, Dec 02 2022 02:33 AM
    • Replies: 3
    • Views: 707
    Bromlin
    Dec 09 2022, 07:58 AM Go to last post

  40. 64 bit Lotro, Gaming Laptops, and Windows 11 (maybe earlier, too)

    Started by Trixie_Me, Nov 21 2022 06:19 PM
    • Replies: 3
    • Views: 1,775
    Aftaminas
    Dec 03 2022, 12:48 PM Go to last post
 
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