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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,002
    • Posts: 21,641
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 2,288
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 3,078
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 9,426
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 16,096
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 19,568
    Apr 26 2015, 10:50 PM Go to last post
  1. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    10 Pages
    1 2 3 4 5 6 7 ... 10
    • Replies: 234
    • Views: 68,398
    Today, 10:32 AM Go to last post
  2. Weird message when booted

    Started by Trixie_Me, Today 09:05 AM
    • Replies: 0
    • Views: 35
    Today, 09:05 AM Go to last post
  3. Character transfer from old server Estel

    Started by Mimli, Jul 19 2022 09:59 AM
    • Replies: 4
    • Views: 266
    Yesterday, 09:01 AM Go to last post
  4. Standing stone games help account

    Started by Tokinux-1, Feb 22 2022 12:32 PM
    • Replies: 5
    • Views: 1,113
    Yesterday, 08:59 AM Go to last post
  5. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 12:15 PM
    • Replies: 12
    • Views: 10,777
    Aug 15 2022, 07:33 PM Go to last post
  6. Where is Customer Support????

    Started by Zhats, Mar 02 2022 08:03 AM
    3 Pages
    1 2 3
    • Replies: 56
    • Views: 4,648
    Aug 15 2022, 07:31 PM Go to last post
  7. Happy Birthday!

    Started by Alathair8, Mar 31 2022 04:34 PM
    • Replies: 13
    • Views: 831
    Aug 13 2022, 05:23 PM Go to last post
  8. Anor transfer to Landroval missing all escrow items

    Started by Arachne, Aug 12 2022 09:28 PM
    • Replies: 7
    • Views: 244
    Aug 13 2022, 03:06 PM Go to last post
  9. Rivendell Luxuriant Supporter Pack

    Started by DaystarWarrior, Aug 11 2022 01:11 AM
    • Replies: 2
    • Views: 193
    Aug 12 2022, 05:27 PM Go to last post
  10. Good bye I guess.

    Started by Arnolde, Aug 12 2022 11:12 AM
    • Replies: 1
    • Views: 171
    Aug 12 2022, 11:23 AM Go to last post
  11. My Brother has Been Locked out of His Account for Over a Year Now

    Started by luckygirl1, May 05 2022 05:54 PM
    2 Pages
    1 2
    • Replies: 25
    • Views: 2,512
    Aug 05 2022, 08:42 AM Go to last post
  12. Please inquire about the world server transfer.

    Started by Tong1004, Jul 15 2022 09:37 PM
    • Replies: 1
    • Views: 138
    Jul 15 2022, 09:52 PM Go to last post
  13. Payment Account disabled

    Started by MacMorri, Jul 01 2022 03:26 AM
    • Replies: 3
    • Views: 387
    Jul 10 2022, 01:26 PM Go to last post
  14. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    3 Pages
    1 2 3
    • Replies: 63
    • Views: 13,363
    Jun 27 2022, 12:21 PM Go to last post
  15. Closed servers and characters

    Started by syksyinen, May 19 2022 03:50 PM
    • Replies: 3
    • Views: 396
    Jun 27 2022, 04:02 AM Go to last post
  16. Unable to level

    Started by ksyeuhrerete, Jun 24 2022 07:03 AM
    • Replies: 6
    • Views: 460
    Jun 25 2022, 03:43 AM Go to last post
  17. Two Subscriptions One Login issue

    Started by Opfor311, Jun 12 2022 01:17 PM
    • Replies: 0
    • Views: 297
    Jun 12 2022, 01:17 PM Go to last post
  18. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 15
    • Views: 37,653
    Jun 10 2022, 11:55 AM Go to last post
  19. What is with this SSG account issue

    Started by KOOLLAYD, Jun 06 2022 02:33 AM
    • Replies: 2
    • Views: 495
    Jun 06 2022, 11:20 AM Go to last post
  20. VIP Question Not Covered in FAQ

    Started by e1970, May 31 2022 06:28 PM
    • Replies: 2
    • Views: 322
    May 31 2022, 08:32 PM Go to last post
  21. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 3
    • Views: 1,923
    May 31 2022, 02:29 PM Go to last post
    • Replies: 4
    • Views: 1,197
    May 31 2022, 02:25 PM Go to last post
    • Replies: 1
    • Views: 418
    May 31 2022, 02:20 PM Go to last post
  22. Changing subscription length

    Started by NiennaLadyOfTears, May 30 2022 05:16 PM
    • Replies: 1
    • Views: 287
    May 30 2022, 05:38 PM Go to last post
  23. How do I delete this account

    Started by MysticAlya12345, Sep 17 2014 05:25 AM
    • Replies: 7
    • Views: 7,718
    May 30 2022, 01:29 AM Go to last post
  24. Need some help running the 64 bit client

    Started by Wehex, May 28 2022 12:30 AM
    • Replies: 3
    • Views: 300
    May 29 2022, 11:17 PM Go to last post
  25. Cannot take VIP Rewards quest on one character

    Started by Valerys, May 22 2022 02:37 PM
    • Replies: 4
    • Views: 363
    May 29 2022, 04:01 PM Go to last post
    • Replies: 4
    • Views: 401
    May 27 2022, 04:46 PM Go to last post
  26. Can not use the Virtue Token Coffer

    Started by Silmenande, May 11 2022 09:58 PM
    • Replies: 1
    • Views: 465
    May 27 2022, 02:30 PM Go to last post
    • Replies: 0
    • Views: 289
    May 27 2022, 06:35 AM Go to last post
  27. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 128
    • Views: 23,755
    May 26 2022, 05:54 AM Go to last post
  28. AV just destroyed Launcher

    Started by PappyPossum, May 25 2022 09:24 PM
    • Replies: 0
    • Views: 270
    May 25 2022, 09:24 PM Go to last post
  29. Lost horse

    Started by sylvermist, May 20 2022 09:18 PM
    • Replies: 2
    • Views: 350
    May 20 2022, 10:47 PM Go to last post
  30. Trouble logging in to Crickhollow

    Started by Fingerinthedam, May 17 2022 05:29 PM
    • Replies: 0
    • Views: 254
    May 17 2022, 05:29 PM Go to last post
  31. Unhappy Character error

    Started by Sealana, May 07 2022 12:18 PM
    • Replies: 5
    • Views: 475
    May 11 2022, 05:08 PM Go to last post
  32. I want my free transfers

    Started by Thentix, May 10 2022 11:35 PM
    • Replies: 5
    • Views: 493
    May 11 2022, 11:49 AM Go to last post
  33. Unable to Purchase War of the Three Peaks

    Started by OG_Henny_Loug, May 04 2022 09:01 PM
    • Replies: 3
    • Views: 543
    May 05 2022, 09:44 PM Go to last post
    • Replies: 3
    • Views: 1,245
    Apr 28 2022, 03:25 PM Go to last post
    • Replies: 3
    • Views: 429
    Apr 28 2022, 10:27 AM Go to last post

 
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