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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,004
    • Posts: 21,665
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 2,806
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 3,382
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 10,221
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 16,796
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 21,345
    Apr 26 2015, 11:50 PM Go to last post
  1. Lost Account/cosmetics

    Started by andinic28, Feb 01 2023 04:40 PM
    • Replies: 2
    • Views: 144
    Feb 01 2023, 06:38 PM Go to last post
  2. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 01:15 PM
    • Replies: 16
    • Views: 15,481
    Feb 01 2023, 02:05 PM Go to last post
  3. Missing Kinship Items Post Transfer

    Started by Tael, Jan 23 2023 01:57 PM
    • Replies: 0
    • Views: 124
    Jan 23 2023, 01:57 PM Go to last post
  4. Question Question. Shared Items transfer

    Started by megalovemen, Jan 21 2023 07:33 AM
    • Replies: 1
    • Views: 177
    Jan 21 2023, 11:56 AM Go to last post
  5. Cannot purchase Before the Shadow

    Started by mjk47, Jan 04 2023 03:24 PM
    • Replies: 1
    • Views: 297
    Jan 06 2023, 04:03 PM Go to last post
  6. Unhappy Long term issue

    Started by SlipKISSik, Aug 26 2022 06:15 PM
    • Replies: 4
    • Views: 855
    Jan 01 2023, 10:08 PM Go to last post
  7. Kinship Rename

    Started by maartena, May 06 2016 08:23 PM
    • Replies: 4
    • Views: 4,883
    Dec 22 2022, 08:05 PM Go to last post
  8. I have requested help since October 2022

    Started by Ariwen55, Dec 21 2022 01:08 PM
    • Replies: 2
    • Views: 1,898
    Dec 22 2022, 11:57 AM Go to last post
  9. Server logon issue

    Started by SITP, Dec 22 2022 11:51 AM
    • Replies: 0
    • Views: 150
    Dec 22 2022, 11:51 AM Go to last post
    • Replies: 4
    • Views: 956
    Dec 21 2022, 05:43 PM Go to last post
  10. Cannot complete purchase of Before the Shadow

    Started by mjk47, Dec 21 2022 04:43 PM
    • Replies: 0
    • Views: 284
    Dec 21 2022, 04:43 PM Go to last post
  11. Question One question

    Started by WUK, Dec 17 2022 07:04 AM
    • Replies: 1
    • Views: 254
    Dec 17 2022, 10:57 AM Go to last post
  12. Issues with UI

    Started by caramsith, Dec 12 2022 01:28 AM
    • Replies: 7
    • Views: 610
    Dec 13 2022, 11:04 AM Go to last post
  13. Debit cards no longer accepted?

    Started by Thagrune, Nov 20 2022 09:33 AM
    • Replies: 2
    • Views: 1,092
    Dec 07 2022, 06:41 PM Go to last post
    • Replies: 2
    • Views: 698
    Dec 03 2022, 10:53 AM Go to last post
  14. Can't purchase VIP

    Started by Ragwort, Nov 16 2022 10:32 AM
    • Replies: 7
    • Views: 730
    Nov 30 2022, 12:23 PM Go to last post
  15. Purchased Writs not received

    Started by Kelethel, Nov 23 2022 08:27 PM
    • Replies: 4
    • Views: 643
    Nov 29 2022, 04:04 PM Go to last post
  16. Good bye I guess.

    Started by Arnolde, Aug 12 2022 12:12 PM
    • Replies: 10
    • Views: 3,073
    Nov 25 2022, 11:07 AM Go to last post
  17. Before the Shadow pre-order not working

    Started by Maggwin, Sep 30 2022 05:00 PM
    • Replies: 3
    • Views: 858
    Nov 23 2022, 01:22 PM Go to last post
    • Replies: 2
    • Views: 615
    Nov 16 2022, 04:36 PM Go to last post
  18. Payment source is already on file

    Started by reverendmaggot, Nov 10 2022 02:56 PM
    • Replies: 0
    • Views: 366
    Nov 10 2022, 02:56 PM Go to last post
  19. The End!

    Started by lefty2022, Oct 17 2022 11:52 AM
    • Replies: 2
    • Views: 5,716
    Oct 27 2022, 04:30 PM Go to last post
  20. Visa Prepaid Card

    Started by Amarthwen, Oct 24 2022 06:04 AM
    • Replies: 1
    • Views: 5,589
    Oct 26 2022, 12:21 PM Go to last post
  21. 15th Anniversary rewards

    Started by RSScions, Oct 18 2022 11:08 PM
    • Replies: 2
    • Views: 557
    Oct 19 2022, 10:10 PM Go to last post
  22. Standing Stone Games Customer Service

    Started by SSG_Alkaid, Dec 19 2016 02:16 PM
    11 Pages
    1 2 3 4 5 6 7 ... 11
    • Replies: 250
    • Views: 77,716
    Oct 17 2022, 11:52 PM Go to last post
    • Replies: 0
    • Views: 569
    Oct 15 2022, 09:48 AM Go to last post
  23. VIP Member unable to create a new character

    Started by rmb1101928, Mar 06 2022 01:23 PM
    • Replies: 6
    • Views: 1,106
    Oct 08 2022, 05:43 PM Go to last post
  24. Important warning for all players

    Started by spectre19892, Sep 21 2022 09:06 AM
    • Replies: 9
    • Views: 1,406
    Sep 24 2022, 07:19 AM Go to last post
  25. At wits end with account recovery support team

    Started by djfd, Sep 23 2022 01:53 AM
    • Replies: 2
    • Views: 1,497
    Sep 23 2022, 10:02 PM Go to last post
  26. Character transfer from old server Estel

    Started by Mimli, Jul 19 2022 10:59 AM
    • Replies: 9
    • Views: 1,224
    Sep 22 2022, 05:22 PM Go to last post
    • Replies: 8
    • Views: 2,918
    Sep 22 2022, 04:59 PM Go to last post
  27. account recovery

    Started by manwetulkas, Sep 19 2022 08:08 AM
    • Replies: 0
    • Views: 960
    Sep 19 2022, 08:08 AM Go to last post
    • Replies: 4
    • Views: 847
    Sep 16 2022, 05:49 PM Go to last post
  28. EU servers - log in .. dead in waters

    Started by ToxicMushroom0065, Sep 13 2022 09:10 PM
    • Replies: 0
    • Views: 617
    Sep 13 2022, 09:10 PM Go to last post
    • Replies: 17
    • Views: 1,198
    Sep 08 2022, 05:06 PM Go to last post
  29. Support refuses give me access to my account

    Started by Kuiv, Sep 08 2022 02:01 PM
    • Replies: 0
    • Views: 1,059
    Sep 08 2022, 02:01 PM Go to last post
    • Replies: 9
    • Views: 956
    Sep 07 2022, 04:21 PM Go to last post
  30. New to the Forums - Can't create threads or reply

    Started by Thyandil, Mar 30 2016 03:47 PM
    • Replies: 6
    • Views: 1,076
    Sep 02 2022, 11:29 AM Go to last post
  31. Anor transfer to Landroval missing all escrow items

    Started by Arachne, Aug 12 2022 10:28 PM
    • Replies: 8
    • Views: 634
    Sep 01 2022, 07:14 AM Go to last post
  32. Thumbs up EDIT: Fixed, thank you!

    Started by Naurduin, Aug 31 2022 06:20 AM
    • Replies: 0
    • Views: 312
    Aug 31 2022, 06:20 AM Go to last post

 
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