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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,004
    • Posts: 21,654
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 2,348
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 3,128
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 9,561
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 16,195
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 20,031
    Apr 26 2015, 10:50 PM Go to last post
  1. Standing Stone Games Customer Service

    Started by SSG_Alkaid, Dec 19 2016 01:16 PM
    10 Pages
    1 2 3 4 5 6 7 ... 10
    • Replies: 248
    • Views: 71,429
    Today, 07:15 AM Go to last post
  2. Good bye I guess.

    Started by Arnolde, Aug 12 2022 11:12 AM
    • Replies: 8
    • Views: 739
    Oct 05 2022, 10:16 AM Go to last post
  3. Before the Shadow pre-order not working

    Started by Maggwin, Sep 30 2022 04:00 PM
    • Replies: 2
    • Views: 187
    Oct 01 2022, 12:34 PM Go to last post
  4. Important warning for all players

    Started by spectre19892, Sep 21 2022 08:06 AM
    • Replies: 9
    • Views: 592
    Sep 24 2022, 06:19 AM Go to last post
  5. At wits end with account recovery support team

    Started by djfd, Sep 23 2022 12:53 AM
    • Replies: 2
    • Views: 246
    Sep 23 2022, 09:02 PM Go to last post
  6. Character transfer from old server Estel

    Started by Mimli, Jul 19 2022 09:59 AM
    • Replies: 9
    • Views: 606
    Sep 22 2022, 04:22 PM Go to last post
    • Replies: 8
    • Views: 2,528
    Sep 22 2022, 03:59 PM Go to last post
  7. Unhappy Long term issue

    Started by SlipKISSik, Aug 26 2022 05:15 PM
    • Replies: 2
    • Views: 297
    Sep 22 2022, 12:47 AM Go to last post
  8. account recovery

    Started by manwetulkas, Sep 19 2022 07:08 AM
    • Replies: 0
    • Views: 208
    Sep 19 2022, 07:08 AM Go to last post
    • Replies: 4
    • Views: 180
    Sep 16 2022, 04:49 PM Go to last post
  9. EU servers - log in .. dead in waters

    Started by ToxicMushroom0065, Sep 13 2022 08:10 PM
    • Replies: 0
    • Views: 137
    Sep 13 2022, 08:10 PM Go to last post
    • Replies: 17
    • Views: 485
    Sep 08 2022, 04:06 PM Go to last post
  10. Support refuses give me access to my account

    Started by Kuiv, Sep 08 2022 01:01 PM
    • Replies: 0
    • Views: 138
    Sep 08 2022, 01:01 PM Go to last post
    • Replies: 9
    • Views: 661
    Sep 07 2022, 03:21 PM Go to last post
  11. New to the Forums - Can't create threads or reply

    Started by Thyandil, Mar 30 2016 02:47 PM
    • Replies: 6
    • Views: 905
    Sep 02 2022, 10:29 AM Go to last post
  12. Anor transfer to Landroval missing all escrow items

    Started by Arachne, Aug 12 2022 09:28 PM
    • Replies: 8
    • Views: 353
    Sep 01 2022, 06:14 AM Go to last post
  13. Thumbs up EDIT: Fixed, thank you!

    Started by Naurduin, Aug 31 2022 05:20 AM
    • Replies: 0
    • Views: 131
    Aug 31 2022, 05:20 AM Go to last post
  14. Currency change in Lotro Store

    Started by marmi, Aug 18 2022 08:44 PM
    • Replies: 2
    • Views: 217
    Aug 20 2022, 05:47 PM Go to last post
  15. Weird message when booted

    Started by Trixie_Me, Aug 17 2022 09:05 AM
    • Replies: 1
    • Views: 138
    Aug 17 2022, 03:57 PM Go to last post
  16. Standing stone games help account

    Started by Tokinux-1, Feb 22 2022 12:32 PM
    • Replies: 5
    • Views: 1,289
    Aug 16 2022, 08:59 AM Go to last post
  17. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 12:15 PM
    • Replies: 12
    • Views: 11,717
    Aug 15 2022, 07:33 PM Go to last post
  18. Where is Customer Support????

    Started by Zhats, Mar 02 2022 08:03 AM
    3 Pages
    1 2 3
    • Replies: 56
    • Views: 4,970
    Aug 15 2022, 07:31 PM Go to last post
  19. Happy Birthday!

    Started by Alathair8, Mar 31 2022 04:34 PM
    • Replies: 13
    • Views: 911
    Aug 13 2022, 05:23 PM Go to last post
  20. Rivendell Luxuriant Supporter Pack

    Started by DaystarWarrior, Aug 11 2022 01:11 AM
    • Replies: 2
    • Views: 267
    Aug 12 2022, 05:27 PM Go to last post
  21. My Brother has Been Locked out of His Account for Over a Year Now

    Started by luckygirl1, May 05 2022 05:54 PM
    2 Pages
    1 2
    • Replies: 25
    • Views: 2,864
    Aug 05 2022, 08:42 AM Go to last post
  22. Please inquire about the world server transfer.

    Started by Tong1004, Jul 15 2022 09:37 PM
    • Replies: 1
    • Views: 174
    Jul 15 2022, 09:52 PM Go to last post
  23. Payment Account disabled

    Started by MacMorri, Jul 01 2022 03:26 AM
    • Replies: 3
    • Views: 439
    Jul 10 2022, 01:26 PM Go to last post
  24. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    3 Pages
    1 2 3
    • Replies: 63
    • Views: 13,699
    Jun 27 2022, 12:21 PM Go to last post
  25. Closed servers and characters

    Started by syksyinen, May 19 2022 03:50 PM
    • Replies: 3
    • Views: 453
    Jun 27 2022, 04:02 AM Go to last post
  26. Unable to level

    Started by ksyeuhrerete, Jun 24 2022 07:03 AM
    • Replies: 6
    • Views: 511
    Jun 25 2022, 03:43 AM Go to last post
  27. Two Subscriptions One Login issue

    Started by Opfor311, Jun 12 2022 01:17 PM
    • Replies: 0
    • Views: 329
    Jun 12 2022, 01:17 PM Go to last post
  28. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 15
    • Views: 37,970
    Jun 10 2022, 11:55 AM Go to last post
  29. What is with this SSG account issue

    Started by KOOLLAYD, Jun 06 2022 02:33 AM
    • Replies: 2
    • Views: 584
    Jun 06 2022, 11:20 AM Go to last post
  30. VIP Question Not Covered in FAQ

    Started by e1970, May 31 2022 06:28 PM
    • Replies: 2
    • Views: 361
    May 31 2022, 08:32 PM Go to last post
  31. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 3
    • Views: 2,083
    May 31 2022, 02:29 PM Go to last post
    • Replies: 4
    • Views: 1,285
    May 31 2022, 02:25 PM Go to last post
    • Replies: 1
    • Views: 474
    May 31 2022, 02:20 PM Go to last post
  32. Changing subscription length

    Started by NiennaLadyOfTears, May 30 2022 05:16 PM
    • Replies: 1
    • Views: 322
    May 30 2022, 05:38 PM Go to last post
  33. How do I delete this account

    Started by MysticAlya12345, Sep 17 2014 05:25 AM
    • Replies: 7
    • Views: 7,955
    May 30 2022, 01:29 AM Go to last post

 
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