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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,002
    • Posts: 21,640
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 2,058
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 2,898
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 9,151
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 15,835
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 19,010
    Apr 26 2015, 10:50 PM Go to last post
  1. Unable to level

    Started by ksyeuhrerete, Yesterday 07:03 AM
    • Replies: 5
    • Views: 164
    Yesterday, 05:58 PM Go to last post
  2. How do I update my credit card info?

    Started by CloudCastle, Mar 09 2021 04:34 PM
    • Replies: 7
    • Views: 2,078
    Yesterday, 10:48 AM Go to last post
  3. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    9 Pages
    1 2 3 4 5 6 7 ... 9
    • Replies: 215
    • Views: 63,851
    Jun 22 2022, 06:57 PM Go to last post
    • Replies: 20
    • Views: 1,116
    Jun 22 2022, 01:10 PM Go to last post
  4. Where is Customer Support????

    Started by Zhats, Mar 02 2022 08:03 AM
    3 Pages
    1 2 3
    • Replies: 51
    • Views: 3,350
    Jun 13 2022, 12:02 PM Go to last post
  5. Two Subscriptions One Login issue

    Started by Opfor311, Jun 12 2022 01:17 PM
    • Replies: 0
    • Views: 108
    Jun 12 2022, 01:17 PM Go to last post
  6. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 15
    • Views: 37,292
    Jun 10 2022, 11:55 AM Go to last post
  7. Happy Birthday!

    Started by Alathair8, Mar 31 2022 04:34 PM
    • Replies: 12
    • Views: 587
    Jun 09 2022, 08:55 PM Go to last post
  8. What is with this SSG account issue

    Started by KOOLLAYD, Jun 06 2022 02:33 AM
    • Replies: 2
    • Views: 267
    Jun 06 2022, 11:20 AM Go to last post
  9. VIP Question Not Covered in FAQ

    Started by e1970, May 31 2022 06:28 PM
    • Replies: 2
    • Views: 127
    May 31 2022, 08:32 PM Go to last post
  10. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 3
    • Views: 1,638
    May 31 2022, 02:29 PM Go to last post
    • Replies: 4
    • Views: 958
    May 31 2022, 02:25 PM Go to last post
    • Replies: 1
    • Views: 199
    May 31 2022, 02:20 PM Go to last post
  11. Changing subscription length

    Started by NiennaLadyOfTears, May 30 2022 05:16 PM
    • Replies: 1
    • Views: 112
    May 30 2022, 05:38 PM Go to last post
  12. How do I delete this account

    Started by MysticAlya12345, Sep 17 2014 05:25 AM
    • Replies: 7
    • Views: 7,370
    May 30 2022, 01:29 AM Go to last post
  13. Need some help running the 64 bit client

    Started by Wehex, May 28 2022 12:30 AM
    • Replies: 3
    • Views: 123
    May 29 2022, 11:17 PM Go to last post
  14. Cannot take VIP Rewards quest on one character

    Started by Valerys, May 22 2022 02:37 PM
    • Replies: 4
    • Views: 177
    May 29 2022, 04:01 PM Go to last post
    • Replies: 4
    • Views: 185
    May 27 2022, 04:46 PM Go to last post
  15. Can not use the Virtue Token Coffer

    Started by Silmenande, May 11 2022 09:58 PM
    • Replies: 1
    • Views: 281
    May 27 2022, 02:30 PM Go to last post
    • Replies: 0
    • Views: 100
    May 27 2022, 06:35 AM Go to last post
  16. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 128
    • Views: 21,941
    May 26 2022, 05:54 AM Go to last post
  17. AV just destroyed Launcher

    Started by PappyPossum, May 25 2022 09:24 PM
    • Replies: 0
    • Views: 100
    May 25 2022, 09:24 PM Go to last post
  18. Lost horse

    Started by sylvermist, May 20 2022 09:18 PM
    • Replies: 2
    • Views: 180
    May 20 2022, 10:47 PM Go to last post
  19. Closed servers and characters

    Started by syksyinen, May 19 2022 03:50 PM
    • Replies: 2
    • Views: 158
    May 19 2022, 05:19 PM Go to last post
  20. Trouble logging in to Crickhollow

    Started by Fingerinthedam, May 17 2022 05:29 PM
    • Replies: 0
    • Views: 85
    May 17 2022, 05:29 PM Go to last post
  21. Unhappy Character error

    Started by Sealana, May 07 2022 12:18 PM
    • Replies: 5
    • Views: 265
    May 11 2022, 05:08 PM Go to last post
  22. I want my free transfers

    Started by Thentix, May 10 2022 11:35 PM
    • Replies: 5
    • Views: 297
    May 11 2022, 11:49 AM Go to last post
  23. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    3 Pages
    1 2 3
    • Replies: 60
    • Views: 12,540
    May 08 2022, 06:58 PM Go to last post
  24. Unable to Purchase War of the Three Peaks

    Started by OG_Henny_Loug, May 04 2022 09:01 PM
    • Replies: 3
    • Views: 360
    May 05 2022, 09:44 PM Go to last post
    • Replies: 3
    • Views: 1,011
    Apr 28 2022, 03:25 PM Go to last post
    • Replies: 3
    • Views: 236
    Apr 28 2022, 10:27 AM Go to last post
  25. Can't log my main character in anymore! :(

    Started by Flamebeard, Apr 25 2022 12:58 PM
    • Replies: 1
    • Views: 286
    Apr 27 2022, 01:30 PM Go to last post
  26. Unhappy Trying to reactivate my premium account..

    Started by nomadpsycho, Sep 11 2010 01:09 PM
    • Replies: 3
    • Views: 1,764
    Apr 23 2022, 09:20 PM Go to last post
    • Replies: 1
    • Views: 158
    Apr 23 2022, 08:57 AM Go to last post
  27. Client won't authenticate

    Started by xcopydave, Nov 18 2021 09:16 AM
    • Replies: 13
    • Views: 1,058
    Apr 20 2022, 10:50 PM Go to last post
  28. are the words Soviet Power forbidden ?

    Started by BronyPanzer, Apr 20 2022 12:29 AM
    • Replies: 5
    • Views: 433
    Apr 20 2022, 01:21 PM Go to last post
  29. How can I change my email ?

    Started by Nekroman1, Apr 17 2022 03:32 AM
    • Replies: 2
    • Views: 374
    Apr 17 2022, 11:56 AM Go to last post
  30. Unhappy No Support with a VIP Account in over three months

    Started by Astalith, Feb 01 2022 05:07 PM
    • Replies: 6
    • Views: 910
    Apr 11 2022, 12:11 AM Go to last post
  31. Account banned - No reason was specified

    Started by Avisian, Mar 29 2022 10:04 AM
    • Replies: 4
    • Views: 941
    Mar 29 2022, 06:47 PM Go to last post

 
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