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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,002
    • Posts: 21,636
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 1,953
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 2,850
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 9,011
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 15,717
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 18,622
    Apr 26 2015, 10:50 PM Go to last post
  1. Can not use the Virtue Token Coffer

    Started by Silmenande, May 11 2022 09:58 PM
    • Replies: 0
    • Views: 173
    May 11 2022, 09:58 PM Go to last post
  2. Unhappy Character error

    Started by Sealana, May 07 2022 12:18 PM
    • Replies: 5
    • Views: 182
    May 11 2022, 05:08 PM Go to last post
  3. I want my free transfers

    Started by Thentix, May 10 2022 11:35 PM
    • Replies: 5
    • Views: 232
    May 11 2022, 11:49 AM Go to last post
  4. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    3 Pages
    1 2 3
    • Replies: 60
    • Views: 12,122
    May 08 2022, 06:58 PM Go to last post
    • Replies: 2
    • Views: 297
    May 06 2022, 09:16 AM Go to last post
  5. Where is Customer Support????

    Started by Zhats, Mar 02 2022 08:03 AM
    2 Pages
    1 2
    • Replies: 31
    • Views: 2,159
    May 06 2022, 05:45 AM Go to last post
    • Replies: 0
    • Views: 109
    May 05 2022, 10:06 PM Go to last post
  6. Unable to Purchase War of the Three Peaks

    Started by OG_Henny_Loug, May 04 2022 09:01 PM
    • Replies: 3
    • Views: 235
    May 05 2022, 09:44 PM Go to last post
    • Replies: 3
    • Views: 937
    Apr 28 2022, 03:25 PM Go to last post
  7. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    8 Pages
    1 2 3 4 5 6 7 ... 8
    • Replies: 199
    • Views: 60,949
    Apr 28 2022, 02:11 PM Go to last post
    • Replies: 3
    • Views: 148
    Apr 28 2022, 10:27 AM Go to last post
  8. Can't log my main character in anymore! :(

    Started by Flamebeard, Apr 25 2022 12:58 PM
    • Replies: 1
    • Views: 189
    Apr 27 2022, 01:30 PM Go to last post
  9. Unhappy Trying to reactivate my premium account..

    Started by nomadpsycho, Sep 11 2010 01:09 PM
    • Replies: 3
    • Views: 1,690
    Apr 23 2022, 09:20 PM Go to last post
    • Replies: 1
    • Views: 94
    Apr 23 2022, 08:57 AM Go to last post
  10. Client won't authenticate

    Started by xcopydave, Nov 18 2021 09:16 AM
    • Replies: 13
    • Views: 962
    Apr 20 2022, 10:50 PM Go to last post
  11. are the words Soviet Power forbidden ?

    Started by BronyPanzer, Apr 20 2022 12:29 AM
    • Replies: 5
    • Views: 333
    Apr 20 2022, 01:21 PM Go to last post
  12. How can I change my email ?

    Started by Nekroman1, Apr 17 2022 03:32 AM
    • Replies: 2
    • Views: 201
    Apr 17 2022, 11:56 AM Go to last post
  13. Happy Birthday!

    Started by Alathair8, Mar 31 2022 04:34 PM
    • Replies: 7
    • Views: 361
    Apr 15 2022, 11:43 AM Go to last post
  14. Unhappy No Support with a VIP Account in over three months

    Started by Astalith, Feb 01 2022 05:07 PM
    • Replies: 6
    • Views: 809
    Apr 11 2022, 12:11 AM Go to last post
  15. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    5 Pages
    1 2 3 4 5
    • Replies: 122
    • Views: 20,409
    Apr 02 2022, 08:05 PM Go to last post
  16. Account banned - No reason was specified

    Started by Avisian, Mar 29 2022 10:04 AM
    • Replies: 4
    • Views: 721
    Mar 29 2022, 06:47 PM Go to last post
  17. Account Issue that is not being resolved

    Started by Creston, Nov 18 2021 04:03 PM
    2 Pages
    1 2
    • Replies: 27
    • Views: 2,743
    Mar 24 2022, 02:55 PM Go to last post
  18. Password reset email never comes

    Started by MistyMountains, Mar 01 2022 09:24 AM
    • Replies: 13
    • Views: 1,057
    Mar 22 2022, 03:55 PM Go to last post
  19. Missing expansion helms deep

    Started by nitesider, Mar 19 2022 10:03 AM
    • Replies: 5
    • Views: 263
    Mar 20 2022, 10:02 AM Go to last post
  20. Can't Create New Account?

    Started by WynderMM, Mar 06 2022 08:27 PM
    • Replies: 1
    • Views: 653
    Mar 18 2022, 06:22 PM Go to last post
  21. Standing stone games help account

    Started by Tokinux-1, Feb 22 2022 12:32 PM
    • Replies: 5
    • Views: 824
    Mar 11 2022, 02:26 PM Go to last post
  22. VIP Member unable to create a new character

    Started by rmb1101928, Mar 06 2022 12:23 PM
    • Replies: 4
    • Views: 367
    Mar 06 2022, 06:31 PM Go to last post
  23. Iis there no way to find your Game Product Keys?

    Started by Salarian, Jan 20 2022 03:05 PM
    • Replies: 2
    • Views: 515
    Mar 02 2022, 05:11 AM Go to last post
  24. Question Question on legendary item system

    Started by Xaligar, Feb 20 2022 03:19 AM
    • Replies: 3
    • Views: 588
    Mar 01 2022, 03:53 PM Go to last post
  25. No payment methods are available for your Country

    Started by Masterkot, Mar 12 2021 05:37 AM
    • Replies: 21
    • Views: 4,261
    Mar 01 2022, 09:04 AM Go to last post
  26. GMAIL marks mails from SSG as unveriefied

    Started by Globox, Feb 27 2022 05:04 AM
    • Replies: 0
    • Views: 402
    Feb 27 2022, 05:04 AM Go to last post
    • Replies: 4
    • Views: 443
    Feb 26 2022, 11:50 AM Go to last post
    • Replies: 0
    • Views: 406
    Feb 21 2022, 08:45 AM Go to last post
    • Replies: 1
    • Views: 366
    Feb 19 2022, 05:59 PM Go to last post
    • Replies: 21
    • Views: 14,798
    Feb 18 2022, 05:40 AM Go to last post
  27. In game ticket wait time reaching 10 days.

    Started by Kaeneth, Jun 15 2021 01:04 PM
    • Replies: 12
    • Views: 1,711
    Feb 16 2022, 03:56 AM Go to last post
    • Replies: 1
    • Views: 408
    Feb 15 2022, 11:38 AM Go to last post
  28. Unable to log in to the SSG Store

    Started by Wulfdir, Feb 15 2022 03:40 AM
    • Replies: 0
    • Views: 359
    Feb 15 2022, 03:40 AM Go to last post
    • Replies: 6
    • Views: 748
    Feb 10 2022, 10:41 AM Go to last post
  29. Unhappy Resub options missing from account management

    Started by D3m0nW, Feb 08 2022 03:04 PM
    • Replies: 1
    • Views: 283
    Feb 08 2022, 06:12 PM Go to last post

 
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