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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,004
    • Posts: 21,662
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 05:48 PM
    • Replies: 0
    • Views: 2,453
    Apr 10 2020, 05:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 03:46 PM
    • Replies: 0
    • Views: 3,215
    Nov 19 2018, 03:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 03:03 PM
    • Replies: 0
    • Views: 9,821
    May 03 2018, 03:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 04:58 PM
    • Replies: 0
    • Views: 16,352
    Jun 12 2015, 04:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 11:50 PM
    • Replies: 0
    • Views: 20,472
    Apr 26 2015, 11:50 PM Go to last post
    • Replies: 2
    • Views: 217
    Dec 03 2022, 10:53 AM Go to last post
  1. Can't purchase VIP

    Started by Ragwort, Nov 16 2022 10:32 AM
    • Replies: 7
    • Views: 452
    Nov 30 2022, 12:23 PM Go to last post
  2. Purchased Writs not received

    Started by Kelethel, Nov 23 2022 08:27 PM
    • Replies: 4
    • Views: 304
    Nov 29 2022, 04:04 PM Go to last post
  3. Good bye I guess.

    Started by Arnolde, Aug 12 2022 12:12 PM
    • Replies: 10
    • Views: 1,293
    Nov 25 2022, 11:07 AM Go to last post
  4. Before the Shadow pre-order not working

    Started by Maggwin, Sep 30 2022 05:00 PM
    • Replies: 3
    • Views: 417
    Nov 23 2022, 01:22 PM Go to last post
  5. Debit cards no longer accepted?

    Started by Thagrune, Nov 20 2022 09:33 AM
    • Replies: 0
    • Views: 215
    Nov 20 2022, 09:33 AM Go to last post
    • Replies: 2
    • Views: 275
    Nov 16 2022, 04:36 PM Go to last post
  6. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 01:15 PM
    • Replies: 14
    • Views: 13,015
    Nov 14 2022, 07:11 PM Go to last post
  7. Payment source is already on file

    Started by reverendmaggot, Nov 10 2022 02:56 PM
    • Replies: 0
    • Views: 154
    Nov 10 2022, 02:56 PM Go to last post
  8. The End!

    Started by lefty2022, Oct 17 2022 11:52 AM
    • Replies: 2
    • Views: 715
    Oct 27 2022, 04:30 PM Go to last post
  9. Visa Prepaid Card

    Started by Amarthwen, Oct 24 2022 06:04 AM
    • Replies: 1
    • Views: 418
    Oct 26 2022, 12:21 PM Go to last post
  10. 15th Anniversary rewards

    Started by RSScions, Oct 18 2022 11:08 PM
    • Replies: 2
    • Views: 367
    Oct 19 2022, 10:10 PM Go to last post
  11. Standing Stone Games Customer Service

    Started by SSG_Alkaid, Dec 19 2016 02:16 PM
    11 Pages
    1 2 3 4 5 6 7 ... 11
    • Replies: 250
    • Views: 74,095
    Oct 17 2022, 11:52 PM Go to last post
    • Replies: 0
    • Views: 187
    Oct 15 2022, 09:48 AM Go to last post
  12. VIP Member unable to create a new character

    Started by rmb1101928, Mar 06 2022 01:23 PM
    • Replies: 6
    • Views: 809
    Oct 08 2022, 05:43 PM Go to last post
  13. Important warning for all players

    Started by spectre19892, Sep 21 2022 09:06 AM
    • Replies: 9
    • Views: 822
    Sep 24 2022, 07:19 AM Go to last post
  14. At wits end with account recovery support team

    Started by djfd, Sep 23 2022 01:53 AM
    • Replies: 2
    • Views: 398
    Sep 23 2022, 10:02 PM Go to last post
  15. Character transfer from old server Estel

    Started by Mimli, Jul 19 2022 10:59 AM
    • Replies: 9
    • Views: 775
    Sep 22 2022, 05:22 PM Go to last post
    • Replies: 8
    • Views: 2,672
    Sep 22 2022, 04:59 PM Go to last post
  16. Unhappy Long term issue

    Started by SlipKISSik, Aug 26 2022 06:15 PM
    • Replies: 2
    • Views: 396
    Sep 22 2022, 01:47 AM Go to last post
  17. account recovery

    Started by manwetulkas, Sep 19 2022 08:08 AM
    • Replies: 0
    • Views: 366
    Sep 19 2022, 08:08 AM Go to last post
    • Replies: 4
    • Views: 304
    Sep 16 2022, 05:49 PM Go to last post
  18. EU servers - log in .. dead in waters

    Started by ToxicMushroom0065, Sep 13 2022 09:10 PM
    • Replies: 0
    • Views: 227
    Sep 13 2022, 09:10 PM Go to last post
    • Replies: 17
    • Views: 685
    Sep 08 2022, 05:06 PM Go to last post
  19. Support refuses give me access to my account

    Started by Kuiv, Sep 08 2022 02:01 PM
    • Replies: 0
    • Views: 261
    Sep 08 2022, 02:01 PM Go to last post
    • Replies: 9
    • Views: 779
    Sep 07 2022, 04:21 PM Go to last post
  20. New to the Forums - Can't create threads or reply

    Started by Thyandil, Mar 30 2016 03:47 PM
    • Replies: 6
    • Views: 995
    Sep 02 2022, 11:29 AM Go to last post
  21. Anor transfer to Landroval missing all escrow items

    Started by Arachne, Aug 12 2022 10:28 PM
    • Replies: 8
    • Views: 461
    Sep 01 2022, 07:14 AM Go to last post
  22. Thumbs up EDIT: Fixed, thank you!

    Started by Naurduin, Aug 31 2022 06:20 AM
    • Replies: 0
    • Views: 217
    Aug 31 2022, 06:20 AM Go to last post
  23. Currency change in Lotro Store

    Started by marmi, Aug 18 2022 09:44 PM
    • Replies: 2
    • Views: 353
    Aug 20 2022, 06:47 PM Go to last post
  24. Weird message when booted

    Started by Trixie_Me, Aug 17 2022 10:05 AM
    • Replies: 1
    • Views: 226
    Aug 17 2022, 04:57 PM Go to last post
  25. Where is Customer Support????

    Started by Zhats, Mar 02 2022 09:03 AM
    3 Pages
    1 2 3
    • Replies: 56
    • Views: 5,313
    Aug 15 2022, 08:31 PM Go to last post
  26. Happy Birthday!

    Started by Alathair8, Mar 31 2022 05:34 PM
    • Replies: 13
    • Views: 1,013
    Aug 13 2022, 06:23 PM Go to last post
  27. Rivendell Luxuriant Supporter Pack

    Started by DaystarWarrior, Aug 11 2022 02:11 AM
    • Replies: 2
    • Views: 376
    Aug 12 2022, 06:27 PM Go to last post
  28. My Brother has Been Locked out of His Account for Over a Year Now

    Started by luckygirl1, May 05 2022 06:54 PM
    2 Pages
    1 2
    • Replies: 25
    • Views: 3,260
    Aug 05 2022, 09:42 AM Go to last post
  29. Please inquire about the world server transfer.

    Started by Tong1004, Jul 15 2022 10:37 PM
    • Replies: 1
    • Views: 261
    Jul 15 2022, 10:52 PM Go to last post
  30. Payment Account disabled

    Started by MacMorri, Jul 01 2022 04:26 AM
    • Replies: 3
    • Views: 556
    Jul 10 2022, 02:26 PM Go to last post
  31. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 09:01 AM
    3 Pages
    1 2 3
    • Replies: 63
    • Views: 14,103
    Jun 27 2022, 01:21 PM Go to last post
  32. Closed servers and characters

    Started by syksyinen, May 19 2022 04:50 PM
    • Replies: 3
    • Views: 559
    Jun 27 2022, 05:02 AM Go to last post

 
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