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Forum: Account Support Questions

Look here for answers to your questions about your LOTRO account, including Pre-orders, subscription plans, etc.

Sub-Forums: Account Support Questions

 
 
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  1. If you are a Free player having technical issues or experiencing anything that prevents you from playing, post here!

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    Forum Statistics:

    • Threads: 5,002
    • Posts: 21,641
 

Forum: Account Support Questions

  1. Sticky Thread Sticky: Account Security: Do not follow links posted in chat

    Started by Cordovan, Apr 10 2020 04:48 PM
    • Replies: 0
    • Views: 2,284
    Apr 10 2020, 04:48 PM Go to last post
  2. Sticky Thread Sticky: 2020 Holiday Schedule

    Started by CS_Alkaid, Nov 19 2018 02:46 PM
    • Replies: 0
    • Views: 3,074
    Nov 19 2018, 02:46 PM Go to last post
  3. Sticky Thread Sticky: In-Game Support Reimbursement Policy

    Started by CS_Alkaid, May 03 2018 02:03 PM
    • Replies: 0
    • Views: 9,418
    May 03 2018, 02:03 PM Go to last post
  4. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, Jun 12 2015 03:58 PM
    • Replies: 0
    • Views: 16,091
    Jun 12 2015, 03:58 PM Go to last post
  5. Sticky Thread Sticky: Account Support FAQ

    Started by SpectreVortex, Apr 26 2015 10:50 PM
    • Replies: 0
    • Views: 19,552
    Apr 26 2015, 10:50 PM Go to last post
  1. Where is Customer Support????

    Started by Zhats, Mar 02 2022 08:03 AM
    3 Pages
    1 2 3
    • Replies: 55
    • Views: 4,574
    Aug 13 2022, 05:37 PM Go to last post
  2. How to retrieve an old account?

    Started by Nyelle, Jun 05 2018 12:15 PM
    • Replies: 11
    • Views: 10,705
    Aug 13 2022, 05:34 PM Go to last post
  3. Happy Birthday!

    Started by Alathair8, Mar 31 2022 04:34 PM
    • Replies: 13
    • Views: 816
    Aug 13 2022, 05:23 PM Go to last post
  4. Anor transfer to Landroval missing all escrow items

    Started by Arachne, Aug 12 2022 09:28 PM
    • Replies: 7
    • Views: 238
    Aug 13 2022, 03:06 PM Go to last post
  5. Rivendell Luxuriant Supporter Pack

    Started by DaystarWarrior, Aug 11 2022 01:11 AM
    • Replies: 2
    • Views: 174
    Aug 12 2022, 05:27 PM Go to last post
  6. Good bye I guess.

    Started by Arnolde, Aug 12 2022 11:12 AM
    • Replies: 1
    • Views: 161
    Aug 12 2022, 11:23 AM Go to last post
  7. My Brother has Been Locked out of His Account for Over a Year Now

    Started by luckygirl1, May 05 2022 05:54 PM
    2 Pages
    1 2
    • Replies: 25
    • Views: 2,499
    Aug 05 2022, 08:42 AM Go to last post
  8. Standing Stone Games Customer Service

    Started by CS_Alkaid, Dec 19 2016 01:16 PM
    10 Pages
    1 2 3 4 5 6 7 ... 10
    • Replies: 233
    • Views: 68,236
    Aug 04 2022, 07:40 PM Go to last post
  9. Character transfer from old server Estel

    Started by Mimli, Jul 19 2022 09:59 AM
    • Replies: 2
    • Views: 209
    Jul 20 2022, 11:51 AM Go to last post
  10. Please inquire about the world server transfer.

    Started by Tong1004, Jul 15 2022 09:37 PM
    • Replies: 1
    • Views: 130
    Jul 15 2022, 09:52 PM Go to last post
  11. Payment Account disabled

    Started by MacMorri, Jul 01 2022 03:26 AM
    • Replies: 3
    • Views: 385
    Jul 10 2022, 01:26 PM Go to last post
  12. Character Transfer from old Server "Morthond"

    Started by 3OHtyWmN3l, Jan 09 2020 08:01 AM
    3 Pages
    1 2 3
    • Replies: 63
    • Views: 13,348
    Jun 27 2022, 12:21 PM Go to last post
  13. Closed servers and characters

    Started by syksyinen, May 19 2022 03:50 PM
    • Replies: 3
    • Views: 391
    Jun 27 2022, 04:02 AM Go to last post
  14. Unable to level

    Started by ksyeuhrerete, Jun 24 2022 07:03 AM
    • Replies: 6
    • Views: 454
    Jun 25 2022, 03:43 AM Go to last post
  15. Two Subscriptions One Login issue

    Started by Opfor311, Jun 12 2022 01:17 PM
    • Replies: 0
    • Views: 294
    Jun 12 2022, 01:17 PM Go to last post
  16. How to post new thread?

    Started by Drussx, Jan 28 2014 05:02 AM
    • Replies: 15
    • Views: 37,637
    Jun 10 2022, 11:55 AM Go to last post
  17. What is with this SSG account issue

    Started by KOOLLAYD, Jun 06 2022 02:33 AM
    • Replies: 2
    • Views: 492
    Jun 06 2022, 11:20 AM Go to last post
  18. VIP Question Not Covered in FAQ

    Started by e1970, May 31 2022 06:28 PM
    • Replies: 2
    • Views: 318
    May 31 2022, 08:32 PM Go to last post
  19. Virtues of the Valar

    Started by Counsel, Mar 10 2021 02:08 AM
    • Replies: 3
    • Views: 1,920
    May 31 2022, 02:29 PM Go to last post
    • Replies: 4
    • Views: 1,193
    May 31 2022, 02:25 PM Go to last post
    • Replies: 1
    • Views: 415
    May 31 2022, 02:20 PM Go to last post
  20. Changing subscription length

    Started by NiennaLadyOfTears, May 30 2022 05:16 PM
    • Replies: 1
    • Views: 285
    May 30 2022, 05:38 PM Go to last post
  21. How do I delete this account

    Started by MysticAlya12345, Sep 17 2014 05:25 AM
    • Replies: 7
    • Views: 7,700
    May 30 2022, 01:29 AM Go to last post
  22. Need some help running the 64 bit client

    Started by Wehex, May 28 2022 12:30 AM
    • Replies: 3
    • Views: 296
    May 29 2022, 11:17 PM Go to last post
  23. Cannot take VIP Rewards quest on one character

    Started by Valerys, May 22 2022 02:37 PM
    • Replies: 4
    • Views: 360
    May 29 2022, 04:01 PM Go to last post
    • Replies: 4
    • Views: 396
    May 27 2022, 04:46 PM Go to last post
  24. Can not use the Virtue Token Coffer

    Started by Silmenande, May 11 2022 09:58 PM
    • Replies: 1
    • Views: 462
    May 27 2022, 02:30 PM Go to last post
    • Replies: 0
    • Views: 286
    May 27 2022, 06:35 AM Go to last post
  25. Question Can't log in

    Started by Nengeleth, Apr 27 2020 05:02 PM
    6 Pages
    1 2 3 4 5 6
    • Replies: 128
    • Views: 23,681
    May 26 2022, 05:54 AM Go to last post
  26. AV just destroyed Launcher

    Started by PappyPossum, May 25 2022 09:24 PM
    • Replies: 0
    • Views: 266
    May 25 2022, 09:24 PM Go to last post
  27. Lost horse

    Started by sylvermist, May 20 2022 09:18 PM
    • Replies: 2
    • Views: 348
    May 20 2022, 10:47 PM Go to last post
  28. Trouble logging in to Crickhollow

    Started by Fingerinthedam, May 17 2022 05:29 PM
    • Replies: 0
    • Views: 251
    May 17 2022, 05:29 PM Go to last post
  29. Unhappy Character error

    Started by Sealana, May 07 2022 12:18 PM
    • Replies: 5
    • Views: 468
    May 11 2022, 05:08 PM Go to last post
  30. I want my free transfers

    Started by Thentix, May 10 2022 11:35 PM
    • Replies: 5
    • Views: 484
    May 11 2022, 11:49 AM Go to last post
  31. Unable to Purchase War of the Three Peaks

    Started by OG_Henny_Loug, May 04 2022 09:01 PM
    • Replies: 3
    • Views: 541
    May 05 2022, 09:44 PM Go to last post
    • Replies: 3
    • Views: 1,242
    Apr 28 2022, 03:25 PM Go to last post
    • Replies: 3
    • Views: 423
    Apr 28 2022, 10:27 AM Go to last post
  32. Can't log my main character in anymore! :(

    Started by Flamebeard, Apr 25 2022 12:58 PM
    • Replies: 1
    • Views: 541
    Apr 27 2022, 01:30 PM Go to last post
  33. Unhappy Trying to reactivate my premium account..

    Started by nomadpsycho, Sep 11 2010 01:09 PM
    • Replies: 3
    • Views: 1,942
    Apr 23 2022, 09:20 PM Go to last post

 
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