Windows 7 and LOTRO Compatibility

**Sapience** · #1 Oct 22 2009, 12:54 PM

With today’s release of Windows 7 we know many of our players are considering upgrading, and are wondering about software compatibility.

Our Quality Assurance department is continuing their evaluation of the performance of The Lord of the Rings Online™ on the new Windows 7 operating system. At this time, LOTRO has proven to be compatible with Windows 7 in most cases. While our QA department is confident that any issues are minor or likely to affect a very small number of players, they have not yet reached a point where they feel Windows 7 can be officially supported.

If you are upgrading or plan to upgrade to Windows 7 our staff suggests the following:

Use the 64 bit Version of Windows 7 if at all possible. This will help avoid issues also present in Windows Vista where processes lose more address space to the Windows driver model. The more video RAM your card has, the larger the loss to the game and the space is particularly tight with 32 bit versions of Windows (Vista and later). If you have a card with 512MB or more memory, it is highly recommended to go to 64 bit Windows to avoid memory issues.
Windows 7 has the same issues as Windows Vista with Creative X-FI sound cards. We suggest you use software settings instead of hardware.
With any new operating system, drivers take several revisions to catch up. Many initial issues may be the result of beta or first generation Windows 7 drivers -- particularly those involving display issues on ATI or NVIDIA video cards.

If you have upgraded to Windows 7 and are experiencing an issue, please use this thread to report it. Because we are still not in an official support state, we cannot guarantee when your problem will be addressed but having your reports will help us identify the leading issues more clearly.

We will only be taking reports from the final release version of Windows 7 (Home Premium, Professional, and Ultimate). If you’re using a beta, release candidate, or RTM version, you should first upgrade to the final commercial release before submitting a new report.

Wildardoc · #2 Oct 22 2009, 01:18 PM

I'd like to say that I've been having problems with LOTRO working with my GeForce 8800GT under XP. When I loaded Windows 7 beta the problems disappeared and I was able to crank up the graphics all the way. When I reloaded XP back to a clean install and loaded the GeForce drivers the old problems were back. Hopefully when I load the release version it runs clean again and I can start playing LotRO again. WoW is fun but I love the LotRO too.

Good luck with upgrades folks.

jayspeed · #3 Oct 22 2009, 01:35 PM

My W7 should arrive today. I've been using various beta versions over the passed year without any problems. I'll post again if I encounter any problems with the retail version. But from my experience, Windows 7 is much more stable and faster than Vista was at launch and even Windows XP for that matter.

VEEDOG · #4 Oct 22 2009, 01:44 PM

I've been running Windows 7 Beta since the summer and it's been great! No more crashing or slow downs or hardware issues. I would recommend it. Much cleaner OS than Vista.

Hobbler · #5 Oct 22 2009, 01:50 PM

I've also been running Lotro and Windows 7 64-bit since June. No problems, increased performance over XP. I run a e8400 3Ghz, XFX 680i MB, 8G Ram, XFX 8800GT video.

Jonin · #6 Oct 22 2009, 01:52 PM

Haven't had any issues with RC1. My official copy arrives tomorrows!

zachaol · #7 Oct 22 2009, 01:56 PM

I have been running over a month now since my college got it through MSDN. Using Professional x64.

Porlock · #8 Oct 22 2009, 02:16 PM

Quote:

Originally Posted by lorindah

EDIT: And yes, load times are much faster with Windows 7.

This is not the case. At least, not as a result of the operating system. You may have experienced decreased load times for some other reason, but via either dual-booting or virtualization, I can confirm that load times are just as long on Win7 as Vista or XP Pro, at least in some instance.

Porlock · #9 Oct 22 2009, 02:18 PM

Oh, also: If you're not taking reports from the RTM, you really need to reconsider that. Most people get their operating systems bundled with computers, which means most people are going to be getting the RTM of Win7 right up until the first service pack is released. Supporting the RTM should be first priority, not second.

pilfro · #10 Oct 22 2009, 02:59 PM

Ive used it with no issues W7 32 bit.

One thing to take note of the 32 bit only see's about 3.5gb of memory no matter what is installed....but with that said, ive run LOTRO just the same as when I was running 6 gigs.

It seems to run smoother then it did on vista, zero crashes so far.

DarkCntry · #11 Oct 22 2009, 03:00 PM

Win 7 Ultimate x64 Retail
GeForce GTS 250 1GB
6GB DDR3-1800
Intel i7 920
EVGA X58 mobo w/onboard sound

Been running on the retail build for about 2 weeks.

Load times are significantly faster in Win 7 over Vista/XP. ~3 seconds difference into areas like Bree.

FPS are stable in Bree at 140FPS with Ultra-High + DX10.

Experienced no lock-ups or crashes.

Arandil · #12 Oct 22 2009, 03:08 PM

Quote:

Originally Posted by DarkCntry

Win 7 x64 Retail
GeForce GTS 250 1GB
6GB DDR3-1800
Intel i7 920
EVGA X58 mobo w/onboard sound

Been running on the retail build for about 2 weeks.

Load times are significantly faster in Win 7 over Vista/XP. ~3 seconds difference into areas like Bree.

FPS are stable in Bree at 140FPS with Ultra-High + DX10.

Experienced no lock-ups or crashes.

/jealous

Also isn't Windows 7 Professional from MSDNAA the same as the final version?

Tokomak · #13 Oct 22 2009, 03:39 PM

Win7/64/Ultimate GM build for about 3 weeks (MSDN). I7-950, Nvidia GTX275-1792Mb, 6 Gb, EVGA X58, on-board sound.

One minor bug, probably trivial, which I logged. Happens during launch on the splash screens. Totally avoidable, i.e. has workaround

No crashes, hangs, dx10 frame frame in 21st hall at a busy time: 40-45 fps.

Moors runs were fast and lag-free with 30-40 players in the area.

Tip: Don't use x64 sound drivers. Or companion x64 apps, like Ventrilo. Yet. Stay x86 on those guys for a bit.

DarkCntry · #14 Oct 22 2009, 03:44 PM

Quote:

Originally Posted by Arandil

/jealous

Also isn't Windows 7 Professional from MSDNAA the same as the final version?

Build revision, yes...however it does come packaged with the more recent updates out-of-box. For MSDN's, this shouldn't be a big issue

I'm going to go back up and edit my post to add in the fact that it is Ultimate though

Majesto · #15 Oct 22 2009, 04:02 PM

I've been running Win 7 for months without problems. Started with the release candidate, and then received the official through the Microsoft Partner Program two months ago. Have Ultimate 64-bit on my desktop and Professional 64-bit on my laptop. The performance is definitely better than Vista and the reliability is fantastic.

One thing you may run into if you're upgrading from XP, is that under Vista and Win7, sometimes when you log in, right after the screen goes black, the Windows task bar shows up again and you can see the LotRO item. If you don't give focus back to LotRO right away it'll crash silently. I've run into this on my laptop, my home desktop, and my wife's desktop. This should be nothing new if you're on Vista. All three computers run DX10 and nVidia 8xxx series graphics cards, which could be the culprit. I've never quite nailed it down. This also happens with DDO under DX10, but not any other game, so I think it's a Turbine engine DX10 thing. It's definitely not a show stopper, but it's something to be aware of.