Thread: ANGER with game play (non play)

I have rarely ever posted anything in the forums but the Lag issue on all servers is completely out of control. There are constant shut downs for maintenance yet the issue is yet to be resolved. Game play is near impossible after todays fix. It is not a single player issue it is server wide. Fellowships freeze while in fights and game play is non playable. This issue started small but is gettin gcompletely out of control. Please look at the issue before more people STOP playing LOTRO.

Sad it might only get better after people stop playing lotro. : /

This is why I play multiple games. When one gets annoying, I hop on over to another one for awhile. : )

I couldn't agree more, game has been deteriorating badly since U6, that was the worst ever and it took forever to sort with some terrible customer service attitude.
The lag yesterday again made the game unplayable and I have yet to log in and see what if any help the latest shutdown has done, I'm scared it may well have only been to add some more Billboards advertising the Store!! a la Apparrel Dummies

I love this game, s evidenced by my 3 VIP accnts, however Turbines cust. service attitude is turning people away, this coupled with the game being more and more buggy and the emergence of new titles really leaves one questioning investing more time/money in this.

Didnt you read the patch notes, the festival tickets not bound was of dire importance to fix so that the few ppl that can actuall stand the festivals lag cant buy the tickets in the auction house.

What lag? I have only had lag 2-3 times on LOTRO. If I have no lag, and you have a lot of lag, that would proably mean it is your personal connection, and not LOTRO.

Originally Posted by Egdred

What lag? I have only had lag 2-3 times on LOTRO. If I have no lag, and you have a lot of lag, that would proably mean it is your personal connection, and not LOTRO.

Even Turbine isn't trying to push that as the answer to the lag fest that started for many of us with U6 anymore.

Originally Posted by Egdred

What lag? I have only had lag 2-3 times on LOTRO. If I have no lag, and you have a lot of lag, that would proably mean it is your personal connection, and not LOTRO.

Lucky you Eg. however your smug answer is really not helpful given the huge amount of people who never used to suffer from lag suddenly all getting terrible lag at the same time! We have been through the issue after U6 where Turbine (Sapience I believe told us all pretty much what you said, only for Turbine to then produce a fix) This IS NOT a client side problem.

Something that may well actually be helpful is that our Kin when running ToO found that if you disable DX11 and run game in DX9 it runs pretty much the way it should do, maybe that is worth Turbine looking into.

Originally Posted by Egdred

What lag? I have only had lag 2-3 times on LOTRO. If I have no lag, and you have a lot of lag, that would proably mean it is your personal connection, and not LOTRO.

Egdred, I don't know what server you play on, but there is server lag. When you're doing a raid with 12 people in vent, and the game 'pauses' for all 12 of you long enough for everyone to complain about it, that definately isn't a matter of connections or PCs. Thats called SERVER lag.

For solo content, I do get lag spikes as well, but they aren't all that noticeable when things are at a slower pace.

For the record, I get an average of a 50s ping, 0% packet loss, and am running off a <1 year old Alienware gaming rig.

I must say that my recent experience has been much like Egdred. I do not experience any more lag now than I had previously and the game is very playable FOR ME.

I do not discount that others may be experiencing lag, but it does not appear to be universal.

Lag? really? Are the folks who are experiencing said lag from the EU maybe!? Mid-western US here, and i Rarely have lag issues! i mean extreamly rare... i had a bad spike the other day in LG, it didnt start till i got to LG and it ended when i left LG.. and I was amazed, beacuse i hadnt experienced a lag spike like that in..uhmm..hrmm..i cannot remeber the last time... Have you tried lowering your graphic settings? have you tried the Lotro defrag tool? HAVE you checked your PC for Malware, spyware, and virus's.. Little hint to keeping your computer free of bandwith stealing Malware/spyware, run more than one removal tool, NOT ONE of them get everything.. and there are tons of FREE proggies out there.. I hope you find a solution to your lag issues... but i have to say its either your pc or ISP, cuse not everyone is experiencing this lag, it seems if it was a game issue.. we would all have it

I only get a little bit of lag now and then, like when my character just stops for a few seconds and when there are a LOT of people in one area (festival). Other than that, I rarely get very laggy.

My laptop is not the best there is, and is already about 1.5-2 years old, and my connection is not that fast. A test just now tells me I have a download speed of 3.23 Mbps, and I do have faster and more expensive options with my ISP, such as Fiber Optic speed.

I think the lag I DO get is a combination of my "older" machine, my connection speed AND server lag.

Originally Posted by zombie3000

... i have to say its either your pc or ISP, cuse not everyone is experiencing this lag, it seems if it was a game issue.. we would all have it

This issue is not at all ISP or computer related. Many thousands of players are affected by it - and yes, some people are not affected. But Turbine has clearly stated there is a problem somewhere with their code and are trying to fix this. That's why there is an "Official Thread" on this.

Of course some people on old machines lag, but please do not say it is only people with old machines or bad ISPs that lag - that is completely untrue - and makes players think it is their fault - when it is Turbines. The Lag issues started with the code introduced in Update 6. Many players with top PCs have these issues.

Seems to me that the players (such as myself) who are not seeing any significant lag are mostly solo players. Lag seems to afflict group activities. This doesn't seem particularly surprising, and it does seem to suggest that it is more likely a server-side issue than a client-side.

Originally Posted by mjk47

Seems to me that the players (such as myself) who are not seeing any significant lag are mostly solo players. Lag seems to afflict group activities. This doesn't seem particularly surprising, and it does seem to suggest that it is more likely a server-side issue than a client-side.

Well I've been doing nothing but solo activites in Eriador (levelling an alt) and I've been getting a form of lag. Skills will randomly take a lot longer to fire, despite it showing it has been clicked (usually followed by a stream of damage numbers from the mobs head). Running along, I find I suddenly stand dead still and need to wait for a little while for it to kick back in gear. Didn't have this problem at all until the infamous update.

Originally Posted by odhasail

I have rarely ever posted anything in the forums but the Lag issue on all servers is completely out of control. There are constant shut downs for maintenance yet the issue is yet to be resolved. Game play is near impossible after todays fix. It is not a single player issue it is server wide. Fellowships freeze while in fights and game play is non playable. This issue started small but is gettin gcompletely out of control. Please look at the issue before more people STOP playing LOTRO.

Once a week is standard maintenance in most every game I've played, and is hardly constant.
Now I don't really have any lag problems worth reporting, but I am seeing a consistence in what people are saying about their lag.
It seems to be server dependent, some servers seem to lag worse then other. These serves seem to be the most popular and would have the greatest player load.

"When you're doing a raid with 12 people in vent" multiple players in a fellowship/raid seem to be the ones experiencing it worst. My experience with racing games tells me a lot about this. When you have multiple players in a group everyone's computer has to sync up with everyone else's in the group, so all it takes is one person with a bad connection to lag everyone in the fellowship; everyone's comp is waiting for info from the comp with the bad connection.

So far I have seen no one give any information about their connection speed/band width, computer specs, or ping to the server, all necessary info when trying to track down lag.

My experience is 9 out of 10 times in every other game I have played, lag was on the user, not the game, not the server.

In my opinion if it was a game issue everyone would have it, and as you can see, not everyone does.

Now before you go on a rant about how wrong I am, I never said it was all user end. It could be an issue with the game or the servers. But with out the right info you are just guessing at the cause, and the game is easy to blame.

Originally Posted by manstan

Once a week is standard maintenance in most every game I've played, and is hardly constant.
Now I don't really have any lag problems worth reporting, but I am seeing a consistence in what people are saying about their lag.
It seems to be server dependent, some servers seem to lag worse then other. These serves seem to be the most popular and would have the greatest player load.

"When you're doing a raid with 12 people in vent" multiple players in a fellowship/raid seem to be the ones experiencing it worst. My experience with racing games tells me a lot about this. When you have multiple players in a group everyone's computer has to sync up with everyone else's in the group, so all it takes is one person with a bad connection to lag everyone in the fellowship; everyone's comp is waiting for info from the comp with the bad connection.

So far I have seen no one give any information about their connection speed/band width, computer specs, or ping to the server, all necessary info when trying to track down lag.

My experience is 9 out of 10 times in every other game I have played, lag was on the user, not the game, not the server.

In my opinion if it was a game issue everyone would have it, and as you can see, not everyone does.

Now before you go on a rant about how wrong I am, I never said it was all user end. It could be an issue with the game or the servers. But with out the right info you are just guessing at the cause, and the game is easy to blame.

I think we've already established the problem is on Turbine's end, since it happened after update 6 (I think). It would be quite the turn of events to discover all of this lag was actually only half Turbine's fault and half everyone else whose internet connection, computer hardware and anything else Turbine has tried to blame it on, which hasn't changed.

And most people don't post their speed, specs or ping because 1) they don't know how 2) they don't want to 3) have already realised it isn't their speed, specs or ping and so posting them would be pointless since the problem is clearly Turbine's fault.

Feels like most of you are annoyed and think they don't try to do anything about it.

Actually they are doing anything about it, but if it is much or less I don't know and I am pretty sure you don't iether so just be patient and do what you can to help Turbine instead of complaining without any real facts.

Turbine is looking in to this and have done several fixes and it has been successfull for some players.

http://forums.lotro.com/showthread.php?469130-Official-Lag-Reports-Requests



I raid quite alot (havent though during the last weeks) but I have just had 2 big lag spikes during ToO one on Lightning boss and one on Saruman.
So obviusly it's not only Solo players who don't suffer from lag.

Well there's several thread's, where thishas be discussed and a few thread's, where idea's and possible fix's where talked over. Some ways to help player's fix this issue where possibly found. though i don'tknow how many, there are several i know of that by using some the possible's and tinkering around with the graphic's where able to get rid of large amount's of lag.

So until some the real computer mind's get here to help ya'll.. maybe look into the lag thread's. U may find your fix.
personally i haven't much lag ever, but i have played with some that did, and finally after 50-60 lvl's they finally went in and got ther graphic's set rite for there system's and where amazed at the diffirence.

p.s. and yes turbine and others have ben looking to find where lag is coming from.

Originally Posted by Dorothir

I think we've already established the problem is on Turbine's end, since it happened after update 6 (I think). It would be quite the turn of events to discover all of this lag was actually only half Turbine's fault and half everyone else whose internet connection, computer hardware and anything else Turbine has tried to blame it on, which hasn't changed.

And most people don't post their speed, specs or ping because 1) they don't know how 2) they don't want to 3) have already realised it isn't their speed, specs or ping and so posting them would be pointless since the problem is clearly Turbine's fault.

Then why don't I have problems with lag? If it was all a game issue we would all lag, not just some. And if people don't know their comp specs, don't know their connection speed, and don't know their ping to the sever, how can they possibly know what the issue is?

For some people it's just easier to blame the game then take the time to find out if the issue is on their end. In most cases it turns out to be a bad connection, a long ping, a slow connection speed, or some cut rate comp that could barely manage to run windows. All of these are factors so it isn't just the game. As I said, if it were the game everyone would have the same issue, so the game certainly isn't the only problem.

And the devs certainly can't do anything about "the game lags" with no info from you that they would need. It could be your ISP, could be the server you connect to, could be your comp. Finding the cause of lag is a process of elimination. First you have to eliminate all the possible out side causes. If you are going to report a lag issue to the devs without knowing anything about your comp or connection, don't bother making the report.

true "lag" is when you click on a skill or perform some action then you get no response then suddenly you are doing what every you cued up in a hurry. I am seeing a lot of client to server to client delay there is a definate increase in the overall response time when targeting a npc and selecting anything this has gon from a second or to to up to 10 seconds whilde i get the ... im thinking circle.. this can be a cue issue it can be a data base issue or it can be any of a dozen variables in the "priority" level of the specific action byt tghe server. being a technician and dealing with this kind of issue it tends to make me lean towards the idea that they have changed some mechanic(ie method) in the client that is not keeping up with the players actions this is nto true lag but someting far harder to rundown and fix becaue its in the server to client to server software exchange data/response software

The reality is that not all players are affected AND it is on Turbine's end, either in the servers or the coding of the game client. This is just the way it is. A problem with the game that does not affect everyone - it happens some time. Turbine has said they know this is on their end - not the players. They hired extra staff to work on this at some point, and are still working on it.

Unfortunately, they deleted the thread with hundreds of posters posting that they have these issues, even though they have very high end PCs and no ISP issues. The deleted post also had Turbines reply that they know this is a problem on their end.

I am sorry people missed that thread, so we now have to have the debate again whether this is only players PCs causing this.

Originally Posted by Cindir

The reality is that not all players are affected AND it is on Turbine's end, either in the servers or the coding of the game client.

That doesn't follow. If it were on Turbine's end we would all be experiencing lag. I see very little -- and my ISP is Comcast, fergoshsake, which back in the days of AC2 was a hissing and a by-word among us. My Allegiance would go out in a group to defeat Black Ferah's apparition, or something, and suddenly three or four of our characters would go off-line, and we would have to wait till the came back in -- and we'd say, "They got comcasted again."

But now even Comcast has pulled up its socks, to some extent.

So unless you have some *solid* reason to think there's an elusive lag-generating Wi flag on some accounts and not others, I will go on assuming it's the ISP.

Originally Posted by deejaybee

Lucky you Eg. however your smug answer is really not helpful given the huge amount of people who never used to suffer from lag suddenly all getting terrible lag at the same time! We have been through the issue after U6 where Turbine (Sapience I believe told us all pretty much what you said, only for Turbine to then produce a fix) This IS NOT a client side problem.

Something that may well actually be helpful is that our Kin when running ToO found that if you disable DX11 and run game in DX9 it runs pretty much the way it should do, maybe that is worth Turbine looking into.

I don't quite understand how you can say both "This IS NOT a client side problem." and "if you disable DX11 and run game in DX9 it runs pretty much the way it should do". This second statement seems pretty much to point directly to your machine.

I do get lag, really I do, but it's spread out over whatever content I'm running. That lag does seem to be from the servers and not locally generated.

If your lag is worse in groups, lower your graphics settings (really, I'm not lying. It does help.),also go to social options and select Only Show Dispellable Effects and Only Show Effects Cast By You (Especially with a cappy in the group, this helps a lot.)

Originally Posted by djheydt

So unless you have some *solid* reason to think there's an elusive lag-generating Wi flag on some accounts and not others, I will go on assuming it's the ISP.

Odd that all those ISPs broke straight after Turbine released their update.

Originally Posted by djheydt

If it were on Turbine's end we would all be experiencing lag.

This is like saying if there is a bug in Windows then every single person using windows will experience the bug. Of if I get the blue screen of death, it must be my fault, since every single person using Windows does not get the blue screen of death. Obviously, complex software does not work that way - there can be an issue on Tubrine's side that is not seen by every player. You are saying this is not true? Every single bug must be seen by all players or it does not exist?

Of course there is lag due to old PCs and ISP issues. I am just saying there is a widespread issue on Turbine's end which they have acknowledged several times on these forums. They even hired additional staff to solely to work on this problem - which you seem to want to believe does not exist. But hey, sticking your head in the sand will surely help. Or better yet, add confusion by making players think any lag must be their ISP or their PC, when we know this is not true. Turbine know this, and anyone who had read the many hundreds of posts by players talking about these lag issues should know this also. But maybe you missed all those posts?

it is entirely possible it IS client side, inside the client software. There have been plenty of examples of this before --- remember the "zone change" inside the forges instance that killed people when the game froze to load the new zone (client side, but it was like a lag spike)? Or how printing any text in the game area (not chat) like " 7/10000 goblins killed" creates a tiny lag hiccup? All that is in the client, but it behaves like lag. It could well be something new like those old problems, something that some computers can muscle through and others cannot, but some sort of big hit on the memory or texture files or whatnot that is too much. Not sure.... but its been there for months, and it needs to be found and addressed.