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  1. Jul 17 2012 10:24 AM #1
    Junior Member Online status: Degelhil is offline Reputation: Degelhil the Neutral
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    Unhappy HdRO startet nicht!

    Hallo,
    seit ca. 1 Woche kann ich HdRO nicht mehr starten...Ich kann den Launcher Problemlos öffnen, mein Passwort eingeben und den Server wählen. Danach verschwindet der Launcher einfach und ist weg :O

    Ich habe mich natürlich an den Support gewendet aber die kamen nur mit der Antwort:

    "Suchen sie Ihren Händler des Vertrauens auf"

    naja, das hat mir auch nicht geholfen

    Evlt. kann jmd. was mit der lotroclient.log anfangen:

    000000000.000: Initializing client - build version is [03.07.02.8038.RELEASE]
    000000000.000: Initializing the global event handler...
    000000000.000: Creating trigger schedulers...
    000000000.000: Initializing the network...
    000000000.000: Initializing the cache...
    000000000.000: CLCache::Init: called.
    000000000.000: LookForFile trying cwd
    000000000.000: Is_File_Here found 'client_general.dat' in 'C:/Program Files (x86)/Turbine/Der Herr der Ringe Online'
    000000000.000:

    DiskCon::InitFile:
    datfile "client_general.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_highres.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_highres_aux_1.datx " stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_gamelogic.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_anim.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_mesh.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_sound.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_surface.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_cell_1.dat" stamped with datpack versions eng:112, game:0,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_map_1.dat" stamped with datpack versions eng:112, game:0,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_cell_2.dat" stamped with datpack versions eng:112, game:0,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000:

    DiskCon::InitFile:
    datfile "client_map_2.dat" stamped with datpack versions eng:112, game:0,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000: SimpleDiskController::InitFile failed with PDISKERR error code [-2]
    000000000.000:

    DiskCon::InitFile:
    datfile "client_local_DE.dat" stamped with datpack versions eng:112, game:3,
    executable supporting datpack versions eng:-1, game: -1.

    000000000.000: Initializing display with title '"Der Herr der Ringe Online™: Der Aufstieg von Isengart™"'...
    000000000.000: Device_WIN32::Init: called.
    000000000.000: Device_WIN32::InitDEVICE| Detected operating system: Windows XP
    000000000.000: Device_WIN32::InitFailed to load display preferences.
    000000000.000: Device_WIN32::Cleanup: called.


    Ich hoffe mir kann jmd. helfen

    (Bin ab morgen im Urlaub, also nicht wundern wenn erstmal keine Antwort kommt)
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  2. Jul 17 2012 10:39 AM #2
    Member Online status: Sutthera is offline Reputation: Sutthera the Neutral
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    Wenn ich das so sehe, sieht das nach nem Grafikkartenproblem aus, da wäre vielleicht ne dxdiag ganz brauchbar um das genauer anzusehn.
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  3. Jul 17 2012 10:43 AM #3
    Junior Member Online status: Degelhil is offline Reputation: Degelhil the Neutral
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    ------------------
    System Information
    ------------------
    Time of this report: 7/17/2012, 12:11:12
    Machine name: *****-PC
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
    Language: German (Regional Setting: German)
    System Manufacturer: MICRO-STAR INTERNATIONAL CO.,LTD
    System Model: MS-7599
    BIOS: Default System BIOS
    Processor: AMD Phenom(tm) II X2 555 Processor (2 CPUs), ~3.6GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 2485MB used, 5702MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 4800 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: ATI display adapter (0x9460)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_9460&SUB SYS_05021002&REV_00
    Display Memory: 2808 MB
    Dedicated Memory: 1017 MB
    Shared Memory: 1791 MB
    Current Mode: 1360 x 768 (32 bit) (60Hz)
    Monitor Name: PnP-Monitor (Standard)
    Monitor Model: SAMSUNG
    Monitor Id: SAM04FD
    Native Mode: 1360 x 768(p) (60.015Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,atic fx64.dll,aticfx32,aticfx32,ati cfx32,atiumd64.dll,atidxx64.dl l,atidxx64.dll,atiumdag,atidxx 32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
    Driver File Version: 8.17.0010.1124 (English)
    Driver Version: 8.961.0.0
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 4/30/2012 17:47:19, 1067520 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71EE2-D720-11CF-D677-0825BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x9460
    SubSys ID: 0x05021002
    Revision ID: 0x0000
    Driver Strong Name: oem3.inf:ATI.Mfg.NTamd64.6.1:a ti2mtag_RV7X:8.961.0.0ci\ven_1002&dev_9460
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStr etch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStr etch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStr etch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    EDIT: Ich kann Battlefield 3, MW3, MW2, Blops usw... ohne Probleme spielen
    Last edited by Degelhil; Jul 17 2012 at 10:50 AM.
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  4. Jul 17 2012 10:50 AM #4
    Member Online status: Sutthera is offline Reputation: Sutthera the Neutral
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    Das sieht jetzt sehr strange aus, in der von dir geposteten lotroclient.log nutzt du Windows XP, jedoch laut dxdiag.txt Windows 7. Zudem scheint dein Prozessor um 400 Mhz übertaktet zu sein. Dies könnte die Antwort des Supportes erklären, sich an einen Fachhändler zu wenden.
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  5. Jul 17 2012 10:53 AM #5
    Junior Member Online status: NeonEvange is offline Reputation: NeonEvange the Neutral
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    Also deine lotroclient.log sieht für mich unauffällig aus. Bei deiner dxdiag würde ich mal sagen, mach die Übertaktung rückgängig. Die beiden Files zusammen ergeben aber wenig Sinn. In deiner lotroclient.log wird Windows XP als Betriebssystem gefunden.
    000000000.000: Device_WIN32::InitDEVICE| Detected operating system: Windows XP

    Deine DXDIAG zeigt aber Windows 7 an.
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)

    Wie erklärst du dir das?
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  6. Jul 17 2012 10:54 AM #6
    Grand Member Online status: Thodorin is offline Reputation: Thodorin the Wary Thodorin the Wary Thodorin the Wary Thodorin the Wary
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    Hast du mal probiert vom Launcher die Grafikeinstellungen zurücksetzen zu lassen?

    Launcher -> 4. Punkt von rechts (Auf Startprogramm-Menü zugreifen) -> Optionen -> Reparieren - Checkbox "Spiel-Anzeigeeinstellungen zurücksetzen" aktivieren.
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  7. Jul 17 2012 11:01 AM #7
    Junior Member Online status: Degelhil is offline Reputation: Degelhil the Neutral
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    1. Ich nutze aufjedenfall Windows 7 Ultimate 64 bit

    2. Ich habe den Prozessor nicht übertaktet, weiß zudem auch nicht, wie das geht
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  8. Jul 17 2012 11:04 AM #8
    Junior Member Online status: Degelhil is offline Reputation: Degelhil the Neutral
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    @Thodorin
    Vielen Dank, jetzt läuft HdRO wieder!

    Aber dann wäre da noch das Problem: Übertaktung

    - Das einzigste was Übertaktet ist, ist meine Graka...Aber nur durch AMD OverDrive
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