Thread: Official Lag Reports Requests

Please read this post fully before posting anything.

Our engineers are taking another in depth look at server performance issues and would like those of you who are experiencing these issues to share the following information with them. Please read carefully and provide only the information requested. Please do not clutter this thread with opinions, commentary, or any posts other than exactly what has been asked for.


Data the team is looking for:

• Character Name
• Date and time (Please use the server time command).
• What you were doing?
• Where you were (Server name and please use the loc command)?
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

We'll use this data to try and focus in on possible causes. Please do not submit partial or incomplete reports as they will be of little or no use to us.

Edit: We're already off to a bad start. Again: POST NOTHING OTHER THAN THE INFORMATION REQUESTED ABOVE.

7/15/12 around 12:00AM server time maybe 20 minutes before.
Eriador: Hoardale: 18.0S 16.7W
Brandywine server

I was ungrouped and my character froze. I could see NPCs and other players moving around me. After several minutes I was kicked from the world. When I logged back into Brandywine, my character was relocated to a different part of the map. Items purchased off the Turbine Store were not in my inventory. The consumables I used were back in my inventory (scrolls and tokens). I was missing roughly 30 minutes of renown I earned. Basically, it was the same problem as the roll backs from last year.

The current time on the server is 07/15 9:00 PM. - 12 AM.
Tower of Orthanc (Raid)
Server: Brandywine
'Eriador: Isengard: 29.5S, 37.6E - Saruman
Experimentation pit - r1 lx1976 ly1760 i26 cInside ox-153.32 oy232.02 oz-162.52 h271.4 (;loc Didn't work here).

All experiences below happened to the entire raid simultaneously confirmed by Ventrillo.

Detailed description of experiences:
*In Fire and Frost boss we were able to turn off all special effects options and avoid lag when the grims spawned. However we did experience frequent raid-wide freezes of generally 3-5 seconds. We did experience one single time of nearly 10 seconds a while ago (Don't have time stamp).
In Acid wing there is a constant lag of skills (I would describe it as a jerky lag), my group was parsing as low as 40% of their potential.
In Saruman we lagged mostly at the start of Saruman spawns, once a few died it improved greatly. Last night 15/07 we experienced extended lag of over 3 seconds so Saruman skipped over colors when I was trying to write them down for my raid.

P.S. I can supply a FRAPS video of one of these nights with Vent in the back ground if it helps your the techs. Please inform me if this would be of help and I can supply a link. We greatly appreciate you guys looking into this. Thumbs up.

Thanks,
Yelk

Date and time (Please use the server time command).
The current time on the server is 07/15 ~10:45 PM.

What you were doing?
Tower of Orthanc Raid Tier 2 instance - Saruman boss

Where you were (Server name and please use the loc command)?
Server: Brandywine
loc: You are at: r1 lx1843 ly948 i27 ox75.36 oy97.21 oz782.83 h195.5
Character: Beastwise

Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
Up to 10 seconds lag spikes of: everyone in the raid freezing, unable to move characters or use any skills for the duration. All Saruman boss NPCs froze as well.

These spikes occured consistently during the 1-2 hours we were inside the instance attempting the boss.

Data the team is looking for:

• Date and time: July 15th 10:20-10:30 pm EST
• What you were doing? Tower of Orthanc, Acid Wing
• Where you were: Landroval, Acid wing, Tower of Orthanc
• Describe your Experience of the lag: During the 'Acid's rise' portion of the fight, every single one (12 people ) of my raid team lagged, and then died because of the acid. The lag was at least 10-15 seconds long, but initially caused our team to fail the fight and have to restart it.

I collected several. Note that these are only the most serious offenders. There were many (many many many) other instances of short-term lag that resulted in my hitching across the landscape or needing to register an input twice. The ones below are only instances where the lag lasted for more than about 2 seconds.

Date and Time:

1. 7/16 7:10 PM
2. 7/16 7:12 PM
3. 7/16 7:16 PM
4. 7/16 8:01 PM
5. 7/16 8:03 PM

What were you doing?

1. Killing orcs for deeds in the North Downs
2. ""
3. ""
4. Using Ambush --> Critical Strike on Wargs in the North Downs
5. Mining Iron Ore in the North Downs.

Where were you?

1. Arkenstone: r1 1x1009 1y1134 ox36.63 oy135.39 oz435.06 h213.8
2. Arkenstone: r1 1x1009 1y1133 ox29.93 oy103.27 oz 432.05 h144.8
3. Arkenstone: r1 1x1007 1y1122 ox148.66 oy57.86 oz443.24 h181.4
4. Arkenstone: r1 1x1088 1y1148 ox2.14 oy98.78 oz386.81 h300.9
5. Arkenstone: r1 1x1091 1y1147 ox75.20 oy71.91 oz368.44 h154.7

Describe your experience of the lag?

1. I was attemping to kill Orcs to complete the slayer deed in the North Downs. The lag occured from attempting to use one Warden builder to another. For example, I attempted to use Brink of Victory 3-2-3. I first hit 3, which registered correctly. When I then attempted to move into the next stage of the gambit, the 2 did not register immediately. Since I was in a rhythm, I also pressed 3. Both 2 and 3 were highlighted on my ability bar. When the lag stopped, 3 was registered first followed by 2, resulting in a 3-3-2 = Goad rather than a 3-2-3 = Brink of Victory.
2. ""
3. ""
4. Attempting to use Ambush --> Critical Strike on Wargs in the North Downs for both the class and slayer deed. The Ambush came off fine, but when I ran up to use Critical Strike, the lag took over. It lasted at leat 5 seconds, since my window of opportunity for the Critical Strike was gone by the time the lag passed.
5. Mining Iron Ore in the North Downs. I right-clicked on the ore vein to loot-all. The mining bar appeared as expected, but when I got done mining, the bar stayed at "Complete" and I was stuck in place for about 3 seconds. When I was finally able to move again, I recieved the error message "Unable to compete while moving" and the ore remained unharvested. I needed to mine the ore vein again.

In a 24 man creep raid around Lugazag on the Brandywine server.
8:15 - 8:30 PM EST July 16, 2012
Choppy lag as we entered Lug (1-2 second spikes every 10 seconds or so). Our raid was the only people there, the keep was freep controlled.
As we took Lug and freeps began showing up lag increased. Lag spikes mostly grew in duration, not necessarily in number of occurrences. After killing the Captain General the fight moved into the flag room, at this time the half raid or so of freeps was joined by another full freep raid. So roughly our 24 man creep raid and 5 - 10 creep goldtags, 10 - 15 freep raid plus a 24 man freep raid. At this point the lag became so bad that skills did not fire, not just me but other raid members. Lag spikes would last 10 seconds at times, long enough that I would have dropped combat if we didn't have NPCs on us. At this point we jumped out and retreated to Grams.

Date and time.
Currently it is 8:45pm (20:45)

What you were doing?
Logging into the game.

Where you were?
Imladris (Loading in anywhere. I have tried many places from large towns to the middle of no where) Galtrev is easiest to see results

Describe your Experience of the lag.
It starts buy when the "Loading" Bar pops up when you first log in. It is very slow or it doesn't move at all. Once I am in, everything starts to move smoother unless I am in Galtrev. My frame rate everywhere else is 62 and drops to 56 when there are a lot of people around. In Galtrev, if there is no one around, I drop to 45 and hang when I am passing the stable master. Loading use to be instantaneous. I am running with a very fast SSD and SLI graphics. Before the last expansion, I couldn't read ANY of the messages on the load screens because they would pass by so fast. Now I can read most of them 2 or 3 times (more if I open an instance.) I have recently wiped my drive and started everything fresh (drivers, programs, everything) and the issue still persists. If you need anymore technical information, please let me know.

Instance 1:
The current time on your machine is 07/16 06:59 PM.
PvMP fight (approx RvR)
You are at: r1 lx1320 ly1065 ox6.98 oy34.69 oz406.00 h35.2
Shared experience by all of skill lag and characters lagging in spot

Instance 2:
The current time on your machine is 07/16 07:05 PM.
PvMP fight (approx RvR)
You are at: r1 lx1324 ly1075 ox94.98 oy65.13 oz422.03 h279.8
Shared experience by all of skill lag and characters lagging in spot

Instance 3:
The current time on your machine is 07/16 07:28 PM. (Lasted until: 07:32 PM.)
PvMP fight (approx RvR)
You are at: r1 lx1266 ly1092 ox56.73 oy92.47 oz497.22 h147.7
Shared experience by all of skill lag and characters lagging in spot

Instance 4:
The current time on your machine is 07/16 07:38 PM.
PvMP running around on horses (approx full raid)
You are at: r1 lx1269 ly1095 ox112.01 oy159.73 oz477.78 h270.0
Shared experience by all of characters lagging in spot

Instance 5:
The current time on your machine is 07/16 08:05 PM.
PvMP fight (approx RvR)
You are at: r1 lx1281 ly1043 ox24.39 oy67.35 oz379.99 h286.9
Shared experience by all of skill lag and characters lagging in spot

Instance 6:
The current time on your machine is 07/16 08:09 PM.
PvMP fight (approx RvR)
You are at: r1 lx1294 ly1052 ox138.71 oy88.10 oz366.24 h170.2
Shared experience by all of skill lag and characters lagging in spot

Originally Posted by Sapience

Please read this post fully before posting anything.

Our engineers are taking another in depth look at server performance issues and would like those of you who are experiencing these issues to share the following information with them. Please read carefully and provide only the information requested. Please do not clutter this thread with opinions, commentary, or any posts other than exactly what has been asked for.


Data the team is looking for:

• Date and time (Please use the server time command).The current time on the server is 07/16 09:31 PM.
• What you were doing? Creeping
• Where you were (Server name and please use the loc command)? Elendilmir, between STAB and TA.
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.) I completely stopped moving for ~10-20 seconds. It looked like I was the only one who stopped moving.

We'll use this data to try and focus in on possible causes. Please do not submit partial or incomplete reports as they will be of little or no use to us.

Edit: We're already off to a bad start. Again: POST NOTHING OTHER THAN THE INFORMATION REQUESTED ABOVE.

B]Data the team is looking for:[/B]

• Date and time (Please use the server time command).The current time on the server is 07/16 09:31 PM.
• What you were doing? Creeping
• Where you were (Server name and please use the loc command)? Elendilmir, between STAB and TA.
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.) I completely stopped moving for ~10-20 seconds. It looked like I was the only one who stopped moving.

Date and time: The current time on the server is 07/16 10:16 PM.
What you were doing? Running southwesterly through Michel Delving, num-lock auto run.
Where you were: Brandywine, r1 lx712 ly901 ox8.37 oy112.74 oz404.94 h244.7
Describe your Experience of the lag: every 8-12 steps (yes I counted) there was a quick pause, and every 3rd or 4th time actually rubberbanded a couple steps.

Ok, while gathering info for the report above, witnessed...

Date and time: The current time on the server is 07/16 10:21 PM.
What you were doing? Standing in Michel Delving near the stable master, filling out lag reports
Where you were: Brandywine, r1 lx712 ly901 ox8.37 oy112.74 oz404.94 h244.7
Describe your Experience of the lag: The NPC Bounder who patrols the road in front of the stables walked in place for several seconds. I was able to interact with the game as he did this. Best I can say for duration is I did a slow count and got to 6.

Date and time (Please use the server time command).
The current time on the server is 07/16 10:31 PM.
What you were doing?
Working on Book 6. Chapter 2 The Ghost in the Gap
Where you were (Server name and please use the loc command)?
Vilya You are at: r1 lx1348 ly364 ox84.98 oy89.60 oz389.44 h312.2
Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
Every few mins i get a lag spike that cause me to freeze in place, i stopped others stopped, the person in my fellow stopped as well, he said he did.

Date and time: The current time on the server is 07/16 10:53 PM.
What you were doing? Grinding grey mobs for deeds
Where you were: Brandywine, r1 lx819 ly912 ox64.81 oy12.87 oz363.57 h1.4
Describe your Experience of the lag: multiple instances of significant skill lag, 3-10 seconds for a single skill to fire.

12 man raid fighting t2 iorweth, everyone is lagging at same time.
server time 7/16 11pm
location You are at: r1 lx1976 ly1760 i51 cInside ox-171.92 oy234.75 oz-162.15 h43.6
server time 7/16 1136 same location
server time 7/16 1152 same location, several 2 to 3 sec lag spikes for whole raid.

Character name: Belraza

Date and time: The current time on the server is 07/16 11:00 PM.

What you were doing? Raiding, just started fight with Iorweth.

Where you were: Brandywine, You are at: r1 lx1976 ly1760 i51 cInside ox-156.31 oy231.77 oz-162.98 h165.9

Describe your Experience of the lag:
Just started the fight with Iorweth, ran in and entire raid got about a 10second all group lag spike were we could not move or use skills(verified in Vent through entire raid) I don't specifically remember if the boss froze but the players all did. When we recovered from the lag, the mini died with her corpse was standing up and a cappy had last stand bugged on him permanently, even while we were all dead and he left raid and couldn't leave the instance or die, he just stood there as a yellow tag cappy with 1 moral for a long time(bug reported that).

Originally Posted by speedyg_123

Date and time: The current time on the server is 07/16 11:00 PM.

What you were doing? Raiding, just started fight with Iorweth.

Where you were: Brandywine, You are at: r1 lx1976 ly1760 i51 cInside ox-156.31 oy231.77 oz-162.98 h165.9

Describe your Experience of the lag:
Just started the fight with Iorweth, ran in and entire raid got about a 10second all group lag spike were we could not move or use skills(verified in Vent through entire raid) I don't specifically remember if the boss froze but the players all did. When we recovered from the lag, the mini died with her corpse was standing up and a cappy had last stand bugged on him permanently, even while we were all dead and he left raid and couldn't leave the instance or die, he just stood there as a yellow tag cappy with 1 moral for a long time(bug reported that).

Was in same group and experienced the same thing.

Character name: Caydee

Here is a link to a video that I, unfortunately, forgot to start until after we all had died.


http://www.youtube.com/watch?feature...&v=-fh8kdeJG_M

Character Name

Petulia (burglar) and Atheling (minstrel)

Date and time (Please use the server time command).

07/16. c.7pm through 10pm.

What you were doing?

Impromptu encounters with Draigoch alongside kinmates.

Where you were (Server name and please use the loc command)?

Meneldor, Draigoch raid (two runs - one to completion on burglar, one until he bugged in final phase shortly before what would have been his death on minstrel) - sadly impractical to take locs whilst running from claw to claw and to and from body and whilst moving around body.

Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

Entire raid on numerous occasions reported spikes of lags where player characters stopped before continuing again whilst game world continued (eg I was lagged out, champ was lagged out, claw still killed champ), skills failed to fire or fired many seconds after being used (eg trip triggered a cj on draigoch's body 3 seconds after it had been used - some attempted uses of exploit opening and marbles failed to even generate a miss or resist message) and rubberbanding. We had one member of raid lose connection to server around 8pm, and he was able to rejoin raid successfully.

Data the team is[sic] looking for:

Date and time (Please use the server time command).
The /servertime command wouldn't work but it was around 1:05AM EDT Jul 17.

What you were doing?
Farming hides in North Downs, Nan Amlug West. I was all alone.

Where you were (Server name and please use the loc command)?
Landroval, but the /loc command wouldn't work. I tried!

Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
I could pivot in place, but otherwise I couldn't move and I couldn't interact with anything (e.g., looting a body). Everything else around me continued moving. I could open up UI panels and the map like normal, but nothing I entered into the chat window showed up. Eventually, I got the message "Connection to chat server has been lost." and I had to quit out.

* Date and time (Please use the server time command).

Snowbourn, 16/07/2012, around 9pm BST (4pm EST).

* What you were doing?

Completing Draigoch pre-quests. Later, in a 5-man Limlight Gorge pre-quest run.

* Where you were (Server name and please use the loc command)?

Snowbourn, Enedwaith, Nar's Peak and eastern Serpent-Halls for Draig prequest. Later, Limlight Gorge. Character name - Morriarty.

* Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

Character (champion) froze in place, mobs continued to attack. Pauses for up to 3 seconds. In a raid this would have been lethal.

=====
When we're reporting AFTER the event, in many cases from a different PC, we cannot use /time and /loc. I have attempted to give as much detail as I can.

Date and time: 10-11pm EST

What you were doing?: PvMP

Where you were (Server name and please use the loc command)?: Windfola at TA/wtab/OC in the moors.

Describe your Experience of the lag: had some stopping, mostly -very constant- teleport moving.. Trying to nuke some creeps and my whole raid was complaining of this lag, the raid wasn't massive so i knew it wasn't my computer.

Date and Time: most evenings from 8:00-12:00 est

Server: Landroval

What were you doing: PvMP or PvE general questing

Where were you: locations-many, refer to experience of lag

Describe your Experience of the lag:

PvMP:

For me, typically, my auto freep detector starts - ie once a freep gets near draw distance, small amounts of lag/stuttering occurs until the freep is fully drawn into the frame. Consistantly happens every night, all night no matter location within the enitre zone. Once the freep gets fully drawn, it stops and seems normal. The lag/stuttering gets worse depending on the numbers of freeps entering the draw distance, but it will eventaully stop once they are drawn in.

Sparadic hitching changing from area to area - say crossing from Hoardale and into Coldfells for example. Also hitching just by moving after being stationary for a few seconds. Some nights, small amounts of rubber-banding occurs, most notably near Lugz crossroads area for some reason.

On occasion, there will be 1-10 second freezes where skills or movement cease. On rare occasions, the mamoth lag spike of up to 30 seconds will completely freeze everything and everyone. It's been confirmed that other people in different areas of the zone experience the same spike at the same time, ie not localized.

Another thing that I have noticed is lag created by large number of players concentraited in one location, with the lag being possibly caused by ground effects and other graphical effects (RK lightning/stones, LM ents/tar/lightning, Minstrel and Captains light shows, Creeps blight, flies, and warg pee). It seems in these circumstances, framerates drop to below 5 fps, skills will not fire, and movement stops - others have also confirmed the same.

PvE:

Most of the lag I have experienced in PvE has been with skill lag, skills taking up to 3-5 seconds to fire after selecting them. Some hitching at times, and small 1-5 second spikes. I haven't experienced lag in raids and such, but I haven't been doing that content for awhile.

It seems that PvE hasn't been as bad as PvMP for me.

One small addition to the list in the OP. Could you please include the character name you were on when you experienced the lag.

Also, this thread is not to become a trolling, ranting thread. If you feel the need to make flippant replies or snide comments, please be aware that we will happily delete your post and issue an infraction for failure to follow the directions of the community team or staff. We expect you to take this as seriously as we are.

For whats its worth

•Date and time (Please use the server time command).

Lagging: for so many months that I got used to it
Freezing: since friday juny 22th. Deinstalled the game 2 weeks ago, reinstalled it 2 days ago. Yesterday was not too bad (max 3manfellowship). Today is good old horrible.

•What you were doing?

Attempting(!) to kill creeps

•Where you were (Server name and please use the loc command)?

Laurelin. Been freezing in ettens all around the map: hand in hand with gasham, inside and infront of ec, open field south of ec Tirith Rhaw hallway, Tol Ascarnen lawn. TR, LC, TA and Lug tyrant rooms, want me to continue? Im very sure you can get the location codes yourself. Creeps dont allow me to go back.

•Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

Pvmp:
Solo pvmp is *just* lagging. Teaming or when more then 4-6 characters move in my screen it starts to freeze. The more happens in the screen the longer the freeze (When im in duo team lag mostly stops with me stop and running and selected skills get activated but dont go off. When grouping most of the time my entire screen stop moving (while on enemy keep its in big spike where im 20 seconds behind, based on lootdestribution timer) when other enemy players are involved this is remarkably longer. After retreat and respawning in graveyard I still get info off group kills and damage done on me through my screen. When it goes raid vs raid regardless of open or keep location I completely stop, cant move, cant use skill dont get any information on my group (they all move on the spot) only thing functioning are the general chatchannels (tho my chat is delayed aswell). Stopwatch timed goes up to several minutes.
When im dead respawn is somewhere between 30 second and 1 minute later. However I respawn like defeated at first I have no morale and I get to see the skilleffects of all damage done on me (and 1-2 others of the group in graveyard at the same time) together with my numbers. When all the show is done I stand up get my morale back and can continue again until the next clash.

Pve. I got sick and tired of ettenmoors and *tested* myself in pve. Played solo and had no problems. Went into fornost and lagged out for roughly same 20 second (going up to a minute) as in pvmp. Then went for draigoch and just grouping up in the corner after the oneshotphase and near the chest to start the fight I already froze out. Went for fire and frost wing in Orthanc next and at first pull as soon as I got down off the stairs it went wrong. The group was on the second ruffian mob. And when they were all done and standing in front of the next pull. I still was on that second mob.

I have compared my situation to several other people (in ettens) and my situation is by far worse then theirs. Some of them have the same places same situations same lag as me but not as intense freezing.

For what it's worth...

•Character Name
•Date and time (Please use the server time command).
•What you were doing?
•Where you were (Server name and please use the loc command)?
•Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

Jeremi
It was last Saturday... probably around 9:30.
Acid Wing
Nimrodel (I don't know how to use the loc command)
Everyone stopped, then died suddenly at once due to Acid

- Character Name : all character (Arcahir)

- Date and time (Please use the server time command) : Always

- What you were doing? I moved into the city

- Where you were (Server name and please use the loc command)? Estel (fr-rp)

- Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.) : For all the characters that pass through the city, it is not fluid.
For 5 seconds everything freezes then starts again etc. It is very difficult to get around the city (Galtrev).

(sorry for my english )

Character Name: Roofab
Date and time The current time on the server is 07/17 02:52 PM.
What you were doing? Roots of Fangorn T2 (entire instance)
Where you were Server: Withywindle / Roots of Fangorn You are at: r2 lx2016 ly1888 i19 cInside ox-48.96 oy168.77 oz-138.64 h281.3
Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
Constant freezes, just me as well as some where the entire group froze. Constant delay on skill activation

Character Name: Baforo
Date and time/What you were doing? Was spending the 3 hours before the instance run above solo questing in Lone Lands and Evendim.
Where you were Sry, do not have loc command for this one. Was in Lone Lands, Bree/Bree-Land and South Evendim. Everywhere the same behaviour. Server: Withywindle
Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
Constant 'stutters' where either i froze for a moment or other players/npcs froze around me for a sec or two.

- Character Name : all character (uadan, uadanna on Brandywine)

- Date and time (Please use the server time command) : July 5-15

- What you were doing? Horse play runs: 2 accounts 1 following other using follow command. Following horse falls behind and looses follow in about 30-60 secons. Very repeatable and measurable. Have been using follow command for long time and with little or no lag following horse keeps up(gains any lost ground by cutting corners)

- Where you were (Server name and please use the loc command)? Brandywine

[QUOTE=Sapience;6293271]

Data the team is looking for:

• Character Name
• Date and time (Please use the server time command).
• What you were doing?
• Where you were (Server name and please use the loc command)?
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

Belegaer: Char: Aildir
Time: 17. 07., 03: 43 PM
Stable Master Ride from West-Bree to Arthurs Camp
Location: Bridge Westbree
Horse Stopping, recovering after 2 seconds

Character Name
Date and time (Please use the server time command).
What you were doing?
Where you were (Server name and please use the loc command)?
Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)


Tomrhymer
The current time on the server is 07/17 04:12 PM
Attempting to heal a raid vs Raid in Ettenmoors
Laurelin...inside TR bottome floor (forgot to /loc it)
Skills were not firing off, and it was almost impossible to select other characters for healing.

and another one

Character Name Farboo
Date and time (Please use the server time command): The current time on your machine is 07/17 10:54 PM.
What you were doing? Lightning T2 Boss fight
Where you were (Server name and please use the loc command)? Withywindle You are at: r1 lx1976 ly1776 i94 cInside ox-188.31 oy79.32 oz-134.55 h92.8
Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
Several seconds between using a skill and the skill really activating, short freezes. Entire raid is complaining about the same problems.

Data the team is looking for:

• Character Name

Neath

• Date and time (Please use the server time command).

8:00 PM to 8:47PM

• What you were doing?

Two man skirmishes, tier 3: Attack at Dawn, thievery and mischef, gave up in Breaching the Necromancers gate

• Where you were (Server name and please use the loc command)?

Nimrodel. inside the skirmishes. Just starting the skirmish with bringing up your warrior would cause a delay in response.

• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)

Even using needful haste, there where delays in the time you press the skill to firing. npc froze then second or two later on top of you before you could do anything.

Servertime was approximately 10:50 am, 17.7

Couldn't get the exacts as I couldn't use commands. Crickhollow server, stable horse from Stangard to Thinglad, about halfway there.

The horse froze. The character froze. Tried commands, those didn't work, and about 30 seconds later I got the 'the connection to the server has been lost' message, and 'quit' box on a black game screen. I was in windowed mode, it wasn't a black screen of death for Windows, the game simply stopped functioning.

I've also noticed since this started (U6) that on any character, I get fairly severe rubber banding and hitching in Great River, in any region on Crick, and it's not exactly a high pop server.

Data the team is looking for:
Character Name Zarthadon
Date and time: The current time on the server is 07/17 10:30 PM.
What you were doing? 12 Man Raid - ToO Last fight against Saruman
Where you were (Server name and please use the loc command)? Landroval, ToO, Battle against Saruman.LOC actual was lost in text.
Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)


Lag lasted anywhere from 2 seconds to 5. Enough to get caught in purple puddles and die. Experienced by most if not all due to complaints on Vent.

• Character Name
  • Khelgar
• Date and time (Please use the server time command).
  • 17/7 8:30 to 10pm (BST) ... impossible to log every time.
• What you were doing?
  • Forges and Roots instances
• Where you were (Server name and please use the loc command)?
  • Snowbourn, in both the Roots of Fangorn instance and the Forges of Isengard instance, again providing a ;loc during an encounter is impossible...
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
  • Constant lag spikes, skills not firing off (hitting brutal/clobber.. clobber going off and brutal not firing), 5-10s pauses of the entire group, hitching, running on the spot then teleporting around... we were on TeamSpeak and everyone in the group was getting the same spikes at the same time. We are in Ireland, UK, Belgium, Netherlands and 2 in Denmark.

I'm willing to install whatever logging and debugging software you wish if it can help in resolving these issues as I'm sure others are too. The info I can provide is far too generic, if I were to manually log every spike and skill delay I wouldn't be able to play the game at all.

As it stands it's barely playable. I only log on now to do an instance if the group is short, I've lost a lot of love for lotro over these issues, it's just not as enjoyable to play when you have to fight the game as well as the mobs. I won't be getting the expansion if this lag persists.

Narayan
The current time on the server is 07/18 05:27 AM.
Riding through Coldfells
Gilrain, Coldfells - (/loc) You are at: r1 lx1329 ly1063 ox36.18 oy159.93 oz430.14 h334.7
Location according to Map: 18.0s 13.8w
Enormous rubber banding for 15 seconds, followed by: You have been incapacitated by misadventure.

This was a crash to the desktop after a night of near continuous minor hitching and rubberbanding on multiple characters all on the same server...

• Character Name
• • ​Elphar
• Date and time (Please use the server time command).
  • ​The current time on the server is 07/18 04:45 AM. - The actual time of the crash was 6 to 7 minutes earlier due to getting logged back in which I did immediately (it takes that long to get back into the game).
• What you were doing?
  • ​I clicked on Maud Foxglove, Bree Vault Keeper, after an extended crafting session.
• Where you were (Server name and please use the loc command)?
  • ​Riddermark - You are at: r1 lx2000 ly696 cInside ox3.92 oy9.32 oz-28.80 h220.8
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.)
  • ​N/A but after getting back into the game, moving items to and from the vault/shared storage/bags was filled with long pauses. One item in particular, when moved from the shared storage to the bags, disappeared for approximately 8 to 10 seconds. It took so long that I thought that it was gone for good.

character carvirvor
server Laurelin
raid saruman t1
date 17-7-2012
time 21.00 until 22.15
in that raid we had several lag spikes who stopped the wole raid for a few times between 2 and 10 seconds .
we were all in teamspeak and had all the same issues on the same time, so it was not a induvidual person.

in the foundry after that there were also lag spikes for the whole fellowship
time 23.00 until 23.30
server laurelin .

basic i have the feeling lag is wors since last maintenance.

ps reinstalled the game with new download and stil i got cleint crashes aswel alot .

• Character Name: Kuhelein
• Date and time (Please use the server time command). 07/17/2012
• What you were doing? Taking Non-Swift Stable Horses (Bree/Evendim/Ost Forod/Thorenad/Echad Candelith and others)
• Where you were (Server name and please use the loc command)? Nimrodel (on standard stable routes)
• Describe your Experience of the lag (everything stopped around you, only you stopped, shared experience with others etc.) The horse stopped completely, the scenery stopped moving, then moments later, started up again. Happened 2 or 3 times while riding non-swift stable horses.

Character Name: Olebor
Date and time: The current time on the server is 07/18 09:19 AM. GMT+1
What you were doing? Killing random mob
Where you were: Server:Eldar. You are at: r1 lx1276 ly630 ox82.94 oy123.03 oz662.67 h350.2

Describe your Experience of the lag : Everything stopped around me. 30 seconds later everything resumed as normal. This included enemies. Enemies did not act during lag.

The lag appeared when the "little wonders" deed was started at this location.

The freeze repeated itself 3 more times while in fight at this location.

Not sure if I will go back anytime soon since I managed to complete what I was doing but...

Character: Melodial, (minstrel)
Server: Meneldor
Area: Dol Dinen area of the North Downs
Activity: Searching for the Orc Battle Bosses, fighting goblins and orcs along the way.
Problem: Much rubber-banding near the trench between the main Dol Dinen and the border area near the rez circle. I had to give up and try walking inside or on the other side of the trench.
Date: July 13 9pm-ish