customer support 3/10
I personally think that the customer support deserves at least a 5/10 rating because whenever I had a problem about the game Turbine always helped me.
it's subject to chance depends on when they get off their butts and get back to me about my issue with their system
customer support is rising to 8/10 due to the help turbine actually did to help
THE LORD OF THE RINGS ONLINE™ interactive video game © 2011 Warner Bros. Entertainment Inc and patents pending. All rights reserved. Middle-earth Poster Map © 2007 The Saul Zaentz Company, d/b/a Middle-earth Enterprises (SZC), under license to Warner Bros. Entertainment Inc.. All rights reserved. "The Lord of the Rings Online", Middle-earth Enterprises logo, "The Lord of the Rings" and the names of the characters, events, items and places therein are trademarks or registered trademarks of SZC under license to Warner Bros. Entertainment Inc. Turbine and the Turbine logo are trademarks or registered trademarks of Warner Bros. Entertainment Inc. All other trademarks are the property of their respective owners.