Thread: Were to add GTC

Hi, i bought a 60 sub today from turbine, i got the e-mail with the code, followed the link back to myaccount.turbine but for the life of me cant see were to enter the code, i see the part that says "Activate Product Key" but nothing to add game time, i see the bit at the bottom that says "The Lord of the Rings Online™ Subscriptions" but there's nothing there either, anyone?.

thanks

Ray.
uk

you have to log in first, then choose your subscription, then choose add code.

hi, thanks for the reply, i feel so silly but i just cant see it, there is a banner on the bottom of the myaccount.turbine page with my Subscriptions status, it says premium (i have bought tp before), then a click box with "upgrade" on it, that just takes me back to were i ordered the key, i had a friend look with me and he could not find it, good grief, a feel stupid but a just cant see it

logon to your account at myaccount.turbine.com
you should see
activate product key
The Lord of the Rings Online™ Subscriptions


[your subscription name](edit nickname)
Subscription Plan

Game Card Information

Add Game Card (click this linky on your subsciption to enter your GTC)
edit: removed the link, not sure what will happen if you clicked it.. but im ViP anyhoo thx

hi, thanks guys, i have put a ticket in as there's no link there for me, i also disabled my adblocker and tried another browser, tis a strange one indeed, theres a pic in the link below, thanks.

ray.

http://clip2net.com/clip/m117580/134...8-ray-91kb.jpg

mmmmmm
*long puff of pipeweed*
errrm
*bite of pie*
uhh
*sup of ale*
mmm
*scratches head*
uhh huh

ok try clicking on the upgrage now button, worst this will do is ask you how you want to pay
iirc (although ive never seen it.. im in for life yeah... im suffering longer than most crims in the UK ) you should be asked how you want to pay, (yet another)iirc one of the options you should be given is game time card

Just found this at http://support.turbine.com .

"We are aware that there is an error that causes some accounts to not have an option to add a Game Time Card to an account. This same error may cause some players to be able to add a Game Time Card, but do not receive the VIP access/time from the card. We are working to resolve this error"


so there we have.

Ray

There is indeed a known issue where the 'Add Game Card' link will not appear in the subscription box for some players. However, there is another spot the code can be entered. If you click the 'Upgrade Now' button, and then click the bullet point that says 'Game Card or Other Payment Methods'. There will then be a field to enter your GTC.

If neither of these options works for you, the Account Support team should be able to help you out via a ticket submitted here.

Carpenoctem, thank you, that worked a treat, now i`am off to find a bard to slot some of these traits .

I would never have thought of looking for it there, you my friend are a star......salute.


ray.
uk.