As I have been playing LOTRO these past few days, I have noticed my databases are being corrupted and removed, I am having virises more offen, and after every 8 minutes into the game, my computer shuts down.I am wondering if this is the work of Turbine. If this is so, that Turbine IS doing this, I ask just one thing- Stop
If Turbine is NOT doing this, then I would like to know why this is happening because I am trusting the programs of Turbine and one day it said:-NOTICE: This File could Harm your computer, are you sure you want to continue?-Now that just made me mad of how this game could put my computer at risk, so I clicked the X on the loading screen and pressed the short cut button to LOTRO, did the loading of the game again and it said the NOTICE again.
Anyone know why this is happening?????? If no one knows why this is happening, then I would like a Turbine member to notice this post AFTER 10 DAYS.
That Place... You Know The One, With The Grass And Trees?
Posts
92
Originally Posted by linis
As I have been playing LOTRO these past few days, I have noticed my databases are being corrupted and removed, I am having virises more offen, and after every 8 minutes into the game, my computer shuts down.I am wondering if this is the work of Turbine. If this is so, that Turbine IS doing this, I ask just one thing- Stop
If Turbine is NOT doing this, then I would like to know why this is happening because I am trusting the programs of Turbine and one day it said:-NOTICE: This File could Harm your computer, are you sure you want to continue?-Now that just made me mad of how this game could put my computer at risk, so I clicked the X on the loading screen and pressed the short cut button to LOTRO, did the loading of the game again and it said the NOTICE again.
Anyone know why this is happening?????? If no one knows why this is happening, then I would like a Turbine member to notice this post AFTER 10 DAYS.
Sincerly,
Linis
Did you think to check 1st whether the server you where logging onto was at capacity? Also that little warning that pops up... nothing to be worried about, you get that every time you download a Binary File, does not necessarily mean the file you are or have downloaded is infected.
As I have been playing LOTRO these past few days, I have noticed my databases are being corrupted and removed, I am having virises more offen, and after every 8 minutes into the game, my computer shuts down.I am wondering if this is the work of Turbine. If this is so, that Turbine IS doing this, I ask just one thing- Stop
If Turbine is NOT doing this, then I would like to know why this is happening because I am trusting the programs of Turbine and one day it said:-NOTICE: This File could Harm your computer, are you sure you want to continue?-Now that just made me mad of how this game could put my computer at risk, so I clicked the X on the loading screen and pressed the short cut button to LOTRO, did the loading of the game again and it said the NOTICE again.
Anyone know why this is happening?????? If no one knows why this is happening, then I would like a Turbine member to notice this post AFTER 10 DAYS.
Sincerly,
Linis
Ok, You've given us absolutely NO information to work with. How do you expect anyone to solve your problem without giving us ANY info about your system.
Your basic computer specs, video card, RAM, Version of Windows, etc.
As far as generic help, nake sure you have the latest drivers for your video and sound. Try running LOTRO on it's lowest graphics settings, etc. To me, this sounds like your install files are currupted, or you may have a hardware issue or even a virus.
Make sure your anti-virus software is up-to-date, and run a full scan.
And, for the record, giving Turbine a time limit to respond won't work.
EDIT: I see someone moved this thread from General discussion to Tech support
Last edited by Jiraiyaisnolia; Jul 03 2012 at 08:36 PM.
Nope turbine is not causing your problem. Hundreds of thousands of people log into Turbine games on a daily basis with no issues at all. If they were putting a virus on peoples computers you would not be the only person having the issue. I know that one of the anti virus programs gives a false positive to LOTRO but dont know which one it is.
As for what is going on with your computer I dont know hopefully some techie person can provide you with an answer on how to fix the problem.
As people have said the "this type of file could harm your computer" is a standard warning courtesy of windows every time you download a file that could _theoretically_ have a virus embedded in it. You also get the same warning if you download and install .exe patches directly from the Microsoft website.. go figure.
What you need to look at is your internet activity beyond the game itself. You stated you're having virii "more often". Now... seeing as I've been running a pair of clean machines for a number of years now, and despite the rare occasional bit of malware or spyware, there are lots of questions that need to be asked here. First, why are you having so many virus attacks? Visiting the wrong kind of sites? Clicking those "Your computer may be infected! Click here to scan now!" popup windows? (hint : those are usually either malware of some kind) Are you running an active, up to date virus scanner? Nod32, Kaspersky and Avast are all reasonable choices for inexpensive or free antivirus software. Have you scanned your system lately with something like spybot?
Lastly we come to the game itself. Corrupt data and archive files are usually an indication of a number of things. First possibility is a virus running rampant in your computer. Second is basic data corruption that will occur if the install is old enough and accessed often enough. Been running the same copy of Lotro for the last 5 years? Wipe it and do a fresh install. And lastly is the big ticket item. Corrupt files and sudden shutdowns are also caused by excessive heat buildup in your tower or laptop. Don't just automatically say "oh, it's only this old, everything is fine" but actually get some software to watch the temperature of the machine while you're playing, and if it's a tower, pop off the side of the casing and watch the internals while you boot and play the game. Are the fans spinning? This includes the one on your graphics card and the one inside the power supply unit. Emergency shutdowns are the last line of defense for a computer to prevent serious damage, so there may be larger problems here.
1. Do you have Time Warner internet?
2. Does your computer shut down like this when not playing LOTRO? If so, GET IT CHECKED! Your power supply may be failing and could fry your computer if it completely fails! This happened to me in January.
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
That Place... You Know The One, With The Grass And Trees?
Posts
92
Originally Posted by linis
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
Umm... you don't have to be a Technician to know that Anti-Virus doesn't catch every key logger or virus. Somethings are deeply embedded into files which can't be detected.
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
If this is your attitude when asking for help, no one here will be able to help you.
All the advice given has been correct. Turbine is not loading your computer with viruses. If it was, these forums would be blowing up with people freaking out. Since it is not, the problem is on your end.
Last edited by PhatPhreddy; Jul 03 2012 at 01:31 PM.
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
With that kind of attitude, how do you expect anyone to help you? You gave very little info in either of your posts, and the simple fact that you don't know what malware is indicates that you aren't as knowledgeable as you think you are.
I will tell you this, I've been building, customizing, and troubleshooting computers for over 20 years, and when a system begins to shutdown completely like yours does, that is a signal that one of your components is getting ready to die. Playing LOTRO is simply taxing that component and causing the shutdown, but the game is not the issue, the malfunctioning component is.
If you seriously want some help, then post this in the Tech Support forums and come down off of your high horse long enough to listen to those attempting to offer help.
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
You might want to reread what they said.
LOTRO is not your problem. Sounds like your hard drive went south (meaning it's dying). Don't believe me? Google it.
Listen everyone, I scan my computer every 2 days, I have a virius scanners which are Kaspersky Internet Scanner-Virius Scanner, and I update when ever I can, I scan for every little thing and put on removing virius programs. I don't Click on the things that say,"Your computer may be infected! Click here to scan now!" for I know that they are spams (whats malware?)
I clean the inside of my computer tower and outside, I have emergency power, my fans are running, my modems, printer, hard drive, floppy drive, CD-Rom Drive, they all work fine! I know my computer! I know what to do!
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
You sweet talker you.
My suggestion to you would be uninstall LOTRO if is causing that much grief.
You may want to look up a definition of malware. It may be useful.
Finally. I don't think you want people to quit telling you what to do. If you did you wouldn't be demanding an answer from these kind people.
Not to be snarky, but if that were true, you wouldn't have needed to come here and ask us, now would you?
Its just that LOTRO is the promblem..currently, now stop telling what to do and tell me who I need to know to help me in my promblem.
Doubtful LOTRO is the problem. Otherwise there would be tons of others reporting the same problems as you. Likely what you saw was the usual Windows warning about running a .exe for the first time. Other possibilities are it could have been a false positive report from your antivirus or that you do indeed have a virus that has infected LOTRO through no fault of Turbine. No amount of protection or scanning is 100% infallible or completely able to catch new, undocumented viruses. It also sounds like you may have a hardware problem, as others have suggested, that is leading to your shutdowns. I would monitor CPU and GPU temps, check the PSU's output to ensure it isn't failing, run memory and HDD tests, and lastly check your motherboard for bulging or leaking capacitors, particularly around the CPU socket.
Who went over there and threw a brick through their window?
now stop telling what to do and tell me who I need to know to help me in my promblem.
i love the internet; i couldnt make this stuff up.
the real beauty is, you have given me the perfect out to post ANYTHING!
Elrond might be able to help you. but hes not real, like Santa Claus.
Santa Claus probably wont help. though, he doesnt like whiners.
Arne Duncan. Hes the secretary of Education and could help with your grammar (i even forgot who SoE was and had to look him up!).
One of those dogs the Russians sent into space. knowing them would just make you cool. you seem to need some help in that dept. technically not people, but ive met a few dogs who thought they were!
Barry Meyer. Hes the CEO of Warner Bros. i bet he could get your game fixed!
im sure i could think of more people who could help you.
Last edited by Isdring; Jul 04 2012 at 08:19 AM.
"I am always serious; I am never serious." -Me
"I make the most outrageous and exaggerated statements of any man to ever live, has ever lived, or that will ever live." -Me
Probably unrelated to the issue at hand, but the new NVidia driver has been giving me grief with LOTRO on my Linux machine. Wouldn't even consider the notion that my unstable machine when playing was something Turbine/LOTRO did.
I'm just waiting for that one to update (how I wish NVidia would open up the door so developers can see the details).
Perhaps consider how your graphics drivers are, did you update lately? did Windows update lately? Do you play other games which are using lots of graphical resources? How do they react?
So many different things that can be going on.
As for the anti-virus scanner, install a third program and see if that might catch a virus that the others can't catch (at least that used to be the case ages ago when I used WinDoze).
Anyway, as is typical Win, reinstalling stuff, including the actual OS, can helps heaps when there are issues.
As I have been playing LOTRO these past few days, I have noticed my databases are being corrupted and removed,
what databases?
no databases for lotro are stored on your PC, talkng about here, if something is corrupting databases not related to lotro then your pc has a problem, either your install of windows is faulty or your databse engine which ever that may be has developed a fault
I am having virises more offen,
having viruses more often?
this could be because
you have a file on your pc which your antivirus is not cleaning or deleting or is not able to clean the virus properly
your downloading from less legit sites
your using system restore to recover from a previous problem, viruses will live in system restore files and will re-infect your pc after you run a restore
another common cause of this issue is a false positive, these can arrise if you use heuristic scanning, heuristic scans look for files which contain something which looks like a virus but is not necessarily a virus... with heuristic scanning on the highest settings programs like lotro launcher may be classed as a virus because its taking your personal data and sending it over the www which is technically what some viruses do
lotro is not infected with viruses if you download from an official source ie fileplanet, the download manager pando media booster or steam you should be safe. if you download from any other source then its highly possible the file has been infected intentionaly or unintentionaly
and after every 8 minutes into the game, my computer shuts down.I am wondering if this is the work of Turbine. If this is so, that Turbine IS doing this, I ask just one thing- Stop
one thing you should ask yourself is why would turbine be doing this to your PC?
if your pc is shutting down after a few minutes then its either
your pc overheating, yes you said above you know what your doing but lotro runs a pc hotter than any other game, check yoru grphics and CPU temps while running lotro, its possible your fan speeds arent reving up high enough to keep the hardware cool enough
viruses can also cause your pc to shut down, depending on the virus and how it was cleaned it could have corrupted main system files on your pc
[quote]
If Turbine is NOT doing this, then I would like to know why this is happening because I am trusting the programs of Turbine and one day it said:-NOTICE: This File could Harm your computer, are you sure you want to continue?-Now that just made me mad of how this game could put my computer at risk, so I clicked the X on the loading screen and pressed the short cut button to LOTRO, did the loading of the game again and it said the NOTICE again.
[quote]
this warning is a generic warning which is just saying any exe (but not limited to exe's) you run can harm your pc because they "could", the key here is "could" not they will, they are less likely to cause harm to your pc if you download and use software from a known and trusted source. yes turbines software is trusted, if nobody trusted turbine enough to install their software then lotro would not have lasted 5 years
if this warning has just started appearing then it could be the symptom of your pc recovering from a virus and\or another sytem failure requiring a reset of your user profiles. iirc this warning is a result of the settings of UAC and\or Data Execution Protection
if youve had a lot of viruses recently and if theyre still occuring then the best and safest solution i can suggest is to delete any dodgey sofware from your pc or at least remove it from your pc then wipe and reinstall windows. if this so.
you should also look at your antivirus settings look at enabling scan on accesss\demand, ie scanning as file are opened or run. if you have this enabled already and your machine is still being infected with viruses then you should considder using a different antivirus
As for the anti-virus scanner, install a third program and see if that might catch a virus that the others can't catch (at least that used to be the case ages ago when I used WinDoze).
its recommended that you do not install more than 1 antivirus on your PC, using multiple antivirus softwares can detect each others signature files (the logs of all viruses known to your antivirus software) and report them as viruses
its recommended that you do not install more than 1 antivirus on your PC, using multiple antivirus softwares can detect each others signature files (the logs of all viruses known to your antivirus software) and report them as viruses
Ah thanks, I wasn't aware. It's been ages since I've last used Windows, so my old Windows XP knowledge is probably obsolete by now
(whats malware?)
I clean the inside of my computer tower
Originally Posted by linis
I know what to do!
The first two statements kinda disagree with the last one.
Originally Posted by linis
now stop telling what to do
Well since you no longer want our help, I suggest you take your computer to your local big box electronics chain, where they will happily gouge you on the bill while doing nothing remotely useful to your computer, except possibly directing you to their high pressure sales team to get you to buy a new machine.
its recommended that you do not install more than 1 antivirus on your PC, using multiple antivirus softwares can detect each others signature files (the logs of all viruses known to your antivirus software) and report them as viruses
It can be done if you know how to set each, but only one should be active at a time. I have three installed and use the other two as safety valves when the first (NOD32) may have missed something or reports a virus.
i love the internet; i couldnt make this stuff up.
Elrond might be able to help you. but hes not real, like Santa Claus.
NOOOO! No Santa? Say it isn't so!
And I remember seeing Elrond in some movie. How can he not be real? (Dramatic sobbing)
Originally Posted by SapienChavez
Santa Claus probably wont help. though, he doesnt like whiners.
Whiiner isn't exactly the word I'd use to describe the OP, but Santa wouudn't like him anyway, no matter what we we choose to use.
Seriously, the OP is angry, to be sure, but his anger is misplaced. There is nothing major wrong with the client, at least not bad enough to crash his PC There's no need to lash out at Turbine or the people on the forum trying to help him.
And he STILL hasn't told us any useful information on his system, such as CPU type and speed, the version of Windows, RAM, Video Card, anything!
I suspect an overheating issue myself, likely with the Video card, since that's what gets a workout while running LOTRO, especially in higher graphics modes. It could also be an issue with the power supply failing, as others have already noted, or bad RAM chips. Sadly, without more detailed info from the OP , and a major attitude adjustment as well, we have no way to be sure.
Last edited by Jiraiyaisnolia; Jul 03 2012 at 09:08 PM.
not everyone knows how to respond or who to ask.... one day youre playing fine then there is a big upload or lotro and now as soon as i hit enter or try to charge char to enter the screen goes blank yet it shows i did enter game for a moment,,, still trying to figure out why
have no idea what attitude i am suppposed to have,, im just a player trying to find out why after massive upgrade thing to game i am locked out... not computer literate just a guy with a new computer that was working fine now its not... computer is fine game just wont let me in
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Originally Posted by linis
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