Thread: Character undelete

Ticket #24001-284390

I received acknowledgement for this paid service request on 21 June.

Any idea why it hasn't been done yet?

only way you'll get a response is file a ticket with support or better yet for faster service, phone during business hours.

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Ticket Submission:
http://support.turbine.com/ics/suppo...?style=classic

Thanks, I submitted a ticket 10 days ago

My correspondence keeps bouncing, blocked by their 'Barracuda' software

Originally Posted by Brookfam

Thanks, I submitted a ticket 10 days ago

My correspondence keeps bouncing, blocked by their 'Barracuda' software

Your only solution is to use the telephone.

You are going to have to deal with the Barracuda problem as another issue. Your ISP decided to give you a tainted IP address. Your IP address is black listed on the web because it was used by a Spam generator. You are going to have to convince your ISP give you a different IP address - which would be my choice. Or contact companies like Barracude:
https://www.barracudanetworks.com/
go thru their appeal process to get your IP address removed from the black lists. I have no idea how many companies and black lists there are.

This situation is kind like getting the old telephone number for someone like Justin Beiber after it gets spread across the internet. It takes a long time for the web to realize Justin changed his number.