Hi! I hope I put this in the right forum... I've got newsletters about lotro since I downloaded the game, until a few days ago when I accidently unsubscribed when I was going to change the email adress (apparently the newsletters isn't coming to the adress on my turbine account since I changed it, but to the old adress). Now, I don't know how to subscribe again. I searched a bit and thought I solved it when I found: http://email.turbine.com/phase2/surv...=gauacu&action . Got the link from Turbine Support. And that should be the right place to subscribe, but it says I will recieve a confirmation email, and I haven't. I've tried twice and nothing happens...
Turbine Customer Support
Once your email address is added to the unsubscribe list, it can be very difficult to resubscribe with that same email address. Your best bet is to try and sign up for the newsletter with a different email address.
If you have any trouble activating for the newsletter, contact Account Support via the information in my signature. They can send the request over to the correct team for you.
LOTRO Support Page & Knowledge Base
To request a Paid Service or support from a specific team, click the "Support Center" tab, then "Submit a Ticket"
English Account/Store Support is available from 10:00 am to 7:00 pm, 7 days a week. (GMT -5). 855-WBGAMES (855-924-2637)