Me and my wife yesterday ordered the wardrobe extension I in shop at 4 PM GMT+1. It was already advertised at 347 Points! Well, thats the reason why we actually ordered it. But we both got charged 495 Points. My wife also ordered it a second time since she didn't notice that the wrong point amount was charged. The second tier was only charged for 347 points in the SAME minute!
Me and my wife yesterday ordered the wardrobe extension I in shop at 4 PM GMT+1. It was already advertised at 347 Points! Well, thats the reason why we actually ordered it. But we both got charged 495 Points. My wife also ordered it a second time since she didn't notice that the wrong point amount was charged. The second tier was only charged for 347 points in the SAME minute!
File a ticket with account support via the web interface or call them up during business hours and they'll get you sorted out