The configuration file is empty or missing.
Run the installer and select the "repair" option.
It is appening all the time, I have reinstall the game many times and it does the same, and the same, and the same....And I would like to play, I've try to go to the forums to see if someone fix this but I don't think I'm going to play Lotro again in my life :'(. If there's any update I need to do please send me an mensage....
if your using Vista\w7 the folder is hidden, cut and paste the %userprofle% bit and this will bypas that little problem
open control pannel
select folder options
select the view tab
click to move the spot into show hidden files and folders
if your using XP the folder can be found here
C:\Documents and Settings\<username>\Local Settings\Application Data\Turbine\The Lord of the Rings Online\Launcher
Code:
%USERPROFILE%\Local Settings\Application Data\Turbine\The Lord of the Rings Online\Launcher
youll need to enable hidden files and folders, again if you cut and past this into either the my computer address bar or IE address should open the correct folder for you
open my computer and click ok the file menu
select tools > folder options
select the view tab
click to move the spot into show hidden files and folders
Turbine Customer Support
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Originally Posted by Rivalgor
Can someone explain this.....
The configuration file is empty or missing.
Run the installer and select the "repair" option.
It is appening all the time, I have reinstall the game many times and it does the same, and the same, and the same....And I would like to play, I've try to go to the forums to see if someone fix this but I don't think I'm going to play Lotro again in my life :'(. If there's any update I need to do please send me an mensage....
Two things, when you installed did you use a 'custom' install folder path and if so was it installed into "C:\Program Files" instead of "C:\Program Files (x86)". You can get this error if you install LOTRO (which is 32bit) into the 64bit version of Program Files and not the 32bit version ("Program Files (x86)").
Also, did you make a desktop shortcut accidentally moving 'turbinelauncher.exe.conifg' (which will display as 'turbinelauncher.exe' with hide known file extensions enabled) or 'turbineinvoker.exe.config' to the desktop?
If so move the file back into the games installation folder and use the steps in this kb article to make a desktop shortcut to launch from instead.
If it ends up being neither of those I'd recommend following up with a tech support request here.
Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.
After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.
Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.