Thread: No shop on Maiar; anywhere else?

On Maiar, the shop is broken, you only get the message: Your Shop Session has timed out. Gwaihir and Vanyar aren't any better. Do French or US players have similar issues?


Greetings, Polymachos

On landroval also i thought it was just me lol thank god its not

ditto snowbourn, petitioned to let them know

+Estel

Asked in globalLFF, all people have the same problem

Its down on Evernight too. Seems like its every server.

Same on Ridderrmark.

Same on Laurelin, and the Help screen isn't working nicely either

Shop is down because Turbine have not paid there domain bill. No one can log into DDO at all, no website, no shop if you are logged in.

Same here - Laurelin - all characters

Originally Posted by Shenpet

Shop is down because Turbine have not paid there domain bill. No one can log into DDO at all, no website, no shop if you are logged in.

I highly doubt that is the reason.

Laurelin got problems aswell

Is there information about this problem? *just wondering*

I'm starting to think it has to do with the updating of the TP, for those who preordered the expansion....

Originally Posted by Loriandra1979

I'm starting to think it has to do with the updating of the TP, for those who preordered the expansion....

doubt that, they took care of that the day they changed it,,,

anyway arkenstone also

down on Gladden as well. I was really needing another bag or two bad.

There is no access to the Store here, on Laurelin, either. Just the same message "Your Store session has been timed out" Another bug? or Turbine just havent bothered to let us know they intended to do some work on the Store?

Originally Posted by Shenpet

Shop is down because Turbine have not paid there domain bill. No one can log into DDO at all, no website, no shop if you are logged in.

Sounds plausible. There used to be an issue in LOTRO every year where we couldn't log in because Turbine didn't renew their site certificates, or something like that. Haven't seen it happen in a while, though. And when you go to www.ddo.com there is that "renew now" link, after all.

Since the shop represents a significant source of revenue for Turbine I assume they'll get the problem fixed as soon as they can.

Ditto on Gladden - all characters. I bugged it.

Same on Windfola.

Likewise on Riddermark

Originally Posted by Mirarian

Well when the shop is down you don't earn TP in game either. So it makes it kinda pointless to play if you are going to be finishing deeds you will never get the TP for. I saw this earlier this year and Turbine basically said they would not credit TP earned but not credited when the shop was down.

Oh well I need to do housework this morning.

Can anyone confirm this? I earned about 80TP from deeds today until I saw someone on GLFF mention it. I don't even know when the shop stopped working as I try to ignore it as much as possible.

I made a ticket about this but the GM wouldn't or couldn't clarify and just gave me a canned response.

Originally Posted by Mirarian

Well when the shop is down you don't earn TP in game either.

That is not true... I farmed over 150 TP's while the shop was down and they're all here.

And the shop seems to be back. If you can't see it, try reloging...

Originally Posted by Eartholloth

I highly doubt that is the reason.

Turbine never forgotten to pay their doman bill. They have twice forgotten to renew one or more of their security certificates resulting in all kind of https errors.

Originally Posted by Hybris13

That is not true... I farmed over 150 TP's while the shop was down and they're all here.

And the shop seems to be back. If you can't see it, try reloging...

this thread is the incident I was remembering there were several more threads at the time but I totally suck at searching forums.

http://forums.lotro.com/showthread.p...Turbine-points

Originally Posted by Yula_the_Mighty

Turbine never forgotten to pay their doman bill. They have twice forgotten to renew one or more of their security certificates resulting in all kind of https errors.

I'm not sure if they forgot or this was intentional, but http://asheronscall.com/ has been pending renewal or deletion since June 1st.

Originally Posted by Thorsvin

I'm not sure if they forgot or this was intentional, but http://asheronscall.com/ has been pending renewal or deletion since June 1st.

Turbine must have forgotten to renew it. Some of these domains are only redirects. I believe the official AC home site is:
http://ac.turbine.com/
which is part of the Turbine domain.

It does not surprise me that Turbine forgot to renew some of their domains. This is the kind of mistake a personal business with one employee (the owner) makes because the owner is not tech savvy. The owner is an expert in their line of work. Turbine has F grade practices within their IT department in this area. How can you forgot to renew a security certificate, domain or anything else when you got a real IT department? Make this same mistake multiple times over a several year period.

Seems Turbine has addressed the issue according to their Facebook Page, "We've resolved the earlier issues with the LOTRO store. You may need to flush your DNS cache score it is available to you. If you have changed your host file, please undo the change as his may cause the store to become unavailable to you again until you do so. We apologize for the inconvenience." https://www.facebook.com/LOTRO

My test on my main proved to be positive.

Originally Posted by Eartholloth

I highly doubt that is the reason.

I see Yula stopped by with info.
***Happened before, maybe Yula will stop by and provide info. I'm currently too lazy, sorry.