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  1. #1
    Junior Member Online status: emakins is offline Reputation: emakins the Neutral
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    Need help with launcher error!

    So I searched for everything and pretty much tried everything but nothing works. Here's what I get everytime I try to run the game. What should I do? I installed net framework 1.1 but it's still not working.

  2. #2
    Grand Member Online status: Hazmat is online now Reputation: Hazmat the Wary Hazmat the Wary Hazmat the Wary Hazmat the Wary
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    Re: Need help with launcher error!

    did you also install .net 1.1 service pack?

  3. #3
    Turbine Customer Support Online status: Mirthgar is offline Reputation: Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte
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    Re: Need help with launcher error!

    Along with what Hazmat posted this can also indicate your system's connection is either using directly (via Internet Options in the control panel) or 'passing through' a proxy server that doesn't support how the game launcher connection is made or how it authenticates.

    If there's no change with a .Net 1.1 and 1.1 SP1 install/reinstall I'd follow up with your ISP in regards to your connection to find out if its using a proxy server at any stage (a common example of one is a 'squid proxy' host) and if so whether or not it can be bypassed for connections to *.lotro.com and *.turbine.com as well.
    -Helpful Turbine Support Links-
    Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.

    Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  4. #4
    Junior Member Online status: emakins is offline Reputation: emakins the Neutral
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    Thanks for the advices, but I tried everything again even with sp1 and it still can't seem to work. I did use proxy to watch some videos that aren't available in my country so could've that caused the problem? It's turned off all the time though. I'm not really good with computers, I just really want to play this game. I checked through control panel and everything but everything looks just fine. My firewall is also turned off all the time so I don't know what else to do.

  5. #5
    Grand Member Online status: Finglonger_UK is online now Reputation: Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend
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    Re: Need help with launcher error!

    if you entered the proxy in IE and disabled it in IE then this shouldnt be the problem. but if you entered the proxy in another web browser ie firefox, opera etc, check and make sure the proxy is disabled in IE as well
    Blissfully smoking pipe-weed together on Snowbourn since 14/04/07
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