I had to create a new account to be able to get access to the forums.

I've been wanting to return to the game after a year, but it has been a complete disaster so far (patcher timing out, forum log in not working, etc). Every time I try to log into the forum using my actual account, I get the message "Authentication Failure, please make sure you're using your game login and try again."

I am using my correct log in and password (am able to log into the game). I've changed my password. I've reset my cookies. I obviously had no problem logging in on this new account.

What is going on? My patience for returning to this game is waining.