i have tried 5 times to get the riders of rohan, going to pay pall and click and pay i only wanted to order one time not five ever time it got to the pass word it would tell me wrong pass work even on the one they send me.. I am not happy over this at all. i am a vip player so is my husband who tried to order it for me too. would like to tallk to someone in billing to get this fix asap. we love the game but not these companies you have working for you. please fix as i will not pay for this five times thank you
Turbine Customer Support
If you are unable to purchase Riders of Rohan through the website, please contact Account Support via the information in my signature. They will be happy to peak at what is causing issues with these orders, and may be able to assist.
LOTRO Support Page & Knowledge Base
To request a Paid Service or support from a specific team, click the "Support Center" tab, then "Submit a Ticket"
English Account/Store Support is available from 10:00 am to 7:00 pm, 7 days a week. (GMT -5). 855-WBGAMES (855-924-2637)