My brother just downloaded LOTRO on his laptop and whenever he chooses his character and clicks enter middle earth the loading screen comes up but it doesnt load at all.
If someone could post suggestions that would be grately appreciated
He has never logged in before on his laptop so is the laptop the problem (this is pretty bad news so pls refrain from telling me this unless your pretty sure)
Also in the choosing the character screen you can see the things on the right and left of the character but everything else is black. the music still works
P.s. im not great with computers so you may have to give a detailed explanation of what it is im supposed to do
Last edited by MrPringleville; Jun 07 2012 at 06:11 PM.
Hopefully this is just the DirectX issue. Have him click on the Options button (or in the spot where it's supposed to be, based on what's on your screen) and select Video Options. Select DirectX 9, shut everything down and restart.
It is also possible that his graphics are below the minimum stats. Does his laptop have a dedicated graphics card?