As Nakiami said, if you see a charge from Turbine that doesn't look right, use the information in my signature to contact the Account Management team. They will be happy to help
DDO Support Page / DDO Knowledge Base / Account Support / Tech Support / Game Download / Forum Support / In-Game Support / Premium Services
They all can now be found here: http://support.turbine.com/ To submit a ticket click on the 'Support Center' tab, and then the 'Submit a Ticket' link.
Account Management Phone Support: 855-WBGAMES or (781) 407-4020
Sunday - Saturday from 10:00 am - 7:00 pm Eastern