Thread: How do you get deleted characters removed from the community site?

At least two years ago I deleted all three of my Firefoot characters. To this day, they are still showing in the drop down character menu for the community site and they have been listed as available lotto entries as well. What does one have to do to get someone to get all traces of them removed?

I'm guessing this sort of thing happens because a sync message between the systems goes astray. I doubt that you can get anything done about it.

If Turbine ever runs a data reconciliation comparison between the systems it would get cleaned up, but since it isn't game-breaking, such an activity would be a very low-level priority. Going in and doing it by hand would be the only alternative, and that is something that is a) potentially dangerous to data integrity, and b) not cost-effective.

Just have to wait until the site updates every 15-20 years. :P

There is no sync between the web servers and the data server. The only way for Turbine to resolve this issue would be to erase the entire web database. Ask the web servers to rebuild the database from scratch one message at a time. When Turbine built the EU web database from the former Codemasters servers it took days for the database to be completed. It also a significant performance hit to the servers.

I doubt this is something Turbine is willing to do. I do not see any indication that Turbine is willing to build a audit, check and sync capability. Not only do you have to spend human resources. You have to up the hardware to support this functionality. I think at one of my jobs we added a sync, audit and accounting package to our shared development systems. This package consumed 20% of the system resources all by itself. We had to buy another DEC VAX machine for development (gosh that was a long time ago).

On our distributed real time systems like what I work on the audit functionality consumes close to 10% of the system resources. At high traffic times where the system load goes over 90%, the audit components get turned off automatically by the master scheduler to give those resources to the users.

I've deleted some low level chars not long ago. It took only minutes for them to disappear. (in menu, from signatur generator and lotteries)

An idea:
Create a new character with the same name, start the intro and finish 1 or 2 quests. See what happens (level info, activity log). With a little luck the new char replaces the old one and after deletion ingame it will be deleted from mylotro, too.

I try that, now i have 2 chars showing with the same name. 1 is level 27 and doesnt exist, 2 is level 12 and will hopefully overwrite the old one after he reaches 27

Time will tell

Originally Posted by Chewie-nl

I try that, now i have 2 chars showing with the same name. 1 is level 27 and doesnt exist, 2 is level 12 and will hopefully overwrite the old one after he reaches 27

Time will tell

Characters are known internally by the unique numeric id. Not by their name which can be changed. I've also had duplicate characters on the same server.