Community Manager & Harbinger of Soon
Re: more lottery probs/delay?
Originally Posted by Tigersharkman
thats a very poor excuse, few hours delay for the down time, has now turned into currently 18 hours delayed lottery.....
It's no excuse, but it is a fact. In a perfect world with infinite resources everything gets fixed perfectly the first time all at once. In the world we're stuck in, things get prioritized and those with higher priority get fixed first. Those with lower priority get fixed later.
Most of the major issues we've encounterd have been resolved and we're now working through the minor things. This includes lotteries. I appreciate some of you may not think lotteries are minor, but if you consider that if the game, forums, and Mylotro aren't working as expected, it doesn't matter if the lotteries are or not. So they come at the end of that priority list.
Rick Heaton, Community Manager, The Lord of the Rings Online.