Howdy. I was wondering who I would need to get in touch with about being off the game for three months. I am a vip and would like to make sure none of my toons get taken off or I loose my house. Thanks
1 - Toons are never deleted from the game except by the player. You can cancel your subscription and leave the game for as long as you want and your toons will always be waiting for you to come back. The only exception was when Turbine took over the European servers, those players only had so long to transfer their account info from Codemasters to Turbine.
2 - A house can be locked for non-payment of rent but can be unlocked when you get back by paying the back rent. A good option is to simply mark your house so that any character can pay the rent and as the poster above said, have a friend check in. Or just let it go and pay it up when you get back.