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Thread: launcher error

  1. #1
    Junior Member Online status: Sentixjaah is offline Reputation: Sentixjaah the Neutral
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    launcher error

    Hi,

    I'm new to LOTRO from today and when I wanted to start playing, I clicked on a server and when it wanted to start this came on my screen: http://img703.imageshack.us/img703/5...nchererror.jpg

    I really do not know how to fix this, can someone please help me?

    Regards,
    Sentixjaah.

  2. #2
    Turbine Customer Support Online status: Mirthgar is offline Reputation: Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte
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    Re: launcher error

    Quote Originally Posted by Sentixjaah View Post
    Hi,

    I'm new to LOTRO from today and when I wanted to start playing, I clicked on a server and when it wanted to start this came on my screen: http://img703.imageshack.us/img703/5...nchererror.jpg

    I really do not know how to fix this, can someone please help me?

    Regards,
    Sentixjaah.
    That one can come up most often if Microsoft .Net Framework 1.1 is installed but not the 1.1 service pack.

    I'd start by downloading and installing that from here (some notes about installing it, you might get a compatibility message but there's usually a continue anyway option, also be sure to right-click the NDP1.1sp1-KB867460-X86.exe file and choose "Run as administrator" to install it).

    If it still comes up after that I'd give the kb article here a run through.
    -Helpful Turbine Support Links-
    Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.

    Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  3. #3
    Junior Member Online status: Sentixjaah is offline Reputation: Sentixjaah the Neutral
    Join Date
    Apr 2012
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    Re: launcher error

    Thx man,

    now it works !

    Regards.

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