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  1. #1
    Junior Member Online status: Pecks is offline Reputation: Pecks the Neutral
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    weird launch error. Screenshotted

    http://img205.imageshack.us/img205/5...nchererror.jpg

    I don't have a firewall up and I ran the launcher as an administrator. I honestly don't know what any of that means..

    I tried to reinstall, but I'm getting the same error.

  2. #2
    Grand Member Online status: Finglonger_UK is online now Reputation: Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend
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    Re: weird launch error. Screenshotted

    try this.

    browse to the location in the error
    C:\Users\[your logon]\AppData\ Local\Turbine\The Lord of the Rings Online\Launcher\

    note: some of these are hidden folders, you either need to enable hidden files and folders or try the following

    Code:
    (vista\w7)
    %USERPROFILE%\AppData\Local\Turbine\The Lord of the rings online\Launcher
    cut and paste the text into either start > search\run, my computer address bar or the IE address bar

    find news.html, right click news.html select properties > general and makesure the file is not ticked as hidden or read
    only, if read only or hidden is ticked click the boxes to remove the tick. you shold also check all the other files in the same folder are not hidden\read only

    if the file is not hidden or read only or if you still recieve the same error you need delete news.html
    Blissfully smoking pipe-weed together on Snowbourn since 14/04/07
    spend all day smoking pipeweed and dreaming of gold

  3. #3
    Junior Member Online status: Pecks is offline Reputation: Pecks the Neutral
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    Re: weird launch error. Screenshotted

    I tried very hard to find that file.. could not find it and I know it's a windows issue because I located some of the folders and they all said they were empty. Tried to show hidden folders but it remained empty. I'm about ready to give up and find another game >.>

    the weird thing is this game used to work

  4. #4
    Grand Member Online status: Finglonger_UK is online now Reputation: Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend Finglonger_UK the Bounders-friend
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    Re: weird launch error. Screenshotted

    assuming youve enabled show hidden files and folders

    try opening my computer, select and open the C drive, in search type news.html. it should find news.html in the location named in the error

    you should then be able to right click the file and select open file location

    if that still fails, from folder options again remove the tick from hide protected system files

    edit: using the %userprofile%[path] should bypass the hidden folders and go straight to the location where newshtml is
    edit2: if you still cant find news.html try running lotro once as adminstrator. right click the shortcut and select run as admin
    Last edited by Finglonger_UK; Apr 12 2012 at 04:22 PM.
    Blissfully smoking pipe-weed together on Snowbourn since 14/04/07
    spend all day smoking pipeweed and dreaming of gold

  5. #5
    Turbine Customer Support Online status: Mirthgar is offline Reputation: Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte
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    Re: weird launch error. Screenshotted

    Quote Originally Posted by Pecks View Post
    I tried very hard to find that file.. could not find it and I know it's a windows issue because I located some of the folders and they all said they were empty. Tried to show hidden folders but it remained empty. I'm about ready to give up and find another game >.>

    the weird thing is this game used to work
    This knowledgebase article here should help.
    -Helpful Turbine Support Links-
    Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.

    Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  6. #6
    Junior Member Online status: Pecks is offline Reputation: Pecks the Neutral
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    Re: weird launch error. Screenshotted

    thanks everyone. It took awhile for me to be able to get to those files, but News.html and Alerts.html were both corrupted. It was as easy as deleting both files, then launching the game. It worked and alerts.html and news.html were recreated in the folder.

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