Thread: Freezing/lag issue

Closing the threads will not make the problem go away.

Telling us it's out computers just doesn't roll anymore.

If it were my connection, then how come once I give up trying to play LOTRO due to getting frozen and subsequently disconnected, I can play FIRST PERSON SHOOTER GAMES in FIVE DIFFERENT LOCATIONS AROUND THE WORLD without any issues?

On one hand, it could be your database freezing up. On another hand, that server overhaul WB did after buying Turbine clearly moved it to a sub-standard network. So you could fix that by switching to cloud hosting with geographic redundancies in place and/or having your legal department contact your service providers.

In short:
NO, it's NOT our computers.
NO, it's not our obligation to shut up and learn to live with it.
YES, it's YOUR job as recipients of PLAYERS' MONEY to get your act together and fix it.

Furthermore, I have one more question:
IS Time-Warner and Turbine a serious business or is it not? Because so far you are not only acting as a poor company but a childish one by placing all the blame for your blunders on anyone but yourselves.

Why don't you guys sell this game to a more serious company, seeing as how you refuse to act like one yourselves?

Well this topic is going places.

Originally Posted by Mord420

Closing the threads will not make the problem go away.

Telling us it's out computers just doesn't roll anymore.

If it were my connection, then how come once I give up trying to play LOTRO due to getting frozen and subsequently disconnected, I can play FIRST PERSON SHOOTER GAMES in FIVE DIFFERENT LOCATIONS AROUND THE WORLD without any issues?

On one hand, it could be your database freezing up. On another hand, that server overhaul WB did after buying Turbine clearly moved it to a sub-standard network. So you could fix that by switching to cloud hosting with geographic redundancies in place and/or having your legal department contact your service providers.

In short:
NO, it's NOT our computers.
NO, it's not our obligation to shut up and learn to live with it.
YES, it's YOUR job as recipients of PLAYERS' MONEY to get your act together and fix it.

Furthermore, I have one more question:
IS Time-Warner and Turbine a serious business or is it not? Because so far you are not only acting as a poor company but a childish one by placing all the blame for your blunders on anyone but yourselves.

Why don't you guys sell this game to a more serious company, seeing as how you refuse to act like one yourselves?

I understand your frustration, I really do, my point in closing the other thread was just that the original issue causing the very specific instances of server side lag that was being encountered was resolved.

Are there other causes, yes, are they occurring on the servers as we speak, no, if they were there would be a significantly large amount of players all reporting the same exact issues, which we do not have currently after those recent updates. If you are continuing to experience connection issues they will tend to manifest in similar ways, the difference is the scope of people affected.

I simply suggest opening a support request directly with technical support because they can gather alot more info, offer a lot more in-depth troubleshooting steps to try to eliminate as much of the possible contributors to lag encountered at the system/local network level.

Simply posting a thread on the forums is not going to help us pin down causes, troubleshoot anything or be able to assist players in a meaningful and effective way, we need players experiencing issues to open direct requests for support as I detailed.