Thread: Efforts towards fixing the lag

Originally Posted by bastiat1

I'm highly skeptical of people saying they aren't getting the Red Light / Green Light lag. I'm not saying they are liars, but maybe they are less sensitive to noticing it- maybe a healer with a lot of inductions or something.

I don't have the lag and I'm right next to their datacenters. That is one reason why I figure it might be a network problem, but not inside the Turbine facility.

Also, I'm on XP 32 bit with a single-core CPU. Possibly the code changes for the client, although themselves single-threaded of course, caused something threaded inside the graphics drivers to get stuck temporarily.

IMHO, as long as the people with lag don't as much as list their hardware and OS, and location, this is kinda useless. If all people with single-core CPUs had no problems that would mean something.

Originally Posted by Darmokk

IMHO, as long as the people with lag don't as much as list their hardware and OS, and location, this is kinda useless. If all people with single-core CPUs had no problems that would mean something.

This is exactly correct. Again, I urge anyone who is experiencing regular lag to submit a help ticket:
http://support.turbine.com/ics/suppo...&deptID=24001&

When you start this ticket Turbine will ask you for important system/hardware specs. I'm sure they're compiling the data to see if there is a common denominator somewhere. But as Darmokk said, they can't gather data if you don't give it to them!

Start your tickets!

Originally Posted by Hydragyrum

This is exactly correct. Again, I urge anyone who is experiencing regular lag to submit a help ticket:
http://support.turbine.com/ics/suppo...&deptID=24001&

When you start this ticket Turbine will ask you for important system/hardware specs. I'm sure they're compiling the data to see if there is a common denominator somewhere. But as Darmokk said, they can't gather data if you don't give it to them!

Start your tickets!

Excuse me? Giving this to Turbine where it goes to /dev/null is a complete waste of time.

We need this info in the open so that we can have a look whether client installations with specific properties are unaffected.

Originally Posted by Darmokk

Excuse me? Giving this to Turbine where it goes to /dev/null is a complete waste of time.

We need this info in the open so that we can have a look whether client installations with specific properties are unaffected.

Those do not end up the way you say, they (tech support) work very closely on a player by player basis, also we need detailed system and related hardware/networking and other related info submitted directly to us via support requests to help troubleshoot, including detailed system info related data that would be rather difficult if not impossible to acquire via the forums.

This isn't to say that you shouldn't also post in open threads on the forums just please as I've requested before, also have an active and ongoing dialog with technical support simultaneously.

Originally Posted by Mirthgar

Those do not end up the way you say, they (tech support) work very closely on a player by player basis, also we need detailed system and related hardware/networking and other related info submitted directly to us via support requests to help troubleshoot, including detailed system info related data that would be rather difficult if not impossible to acquire via the forums.

This isn't to say that you shouldn't also post in open threads on the forums just please as I've requested before, also have an active and ongoing dialog with technical support simultaneously.

You can't be serious. Sapience made it clear nothing of this kind is happening and that this kind of input isn't needed.

When was the last time that filing a bug with Turbine has lead to anything?

Originally Posted by Mark_J

I use a 64 bit OS and I experience the lag issues...

Me too. 64 bit. For me, I can play for hours - no lag, then it suddenly comes on me and stays around for at least an hour. I am on Crickhollow. Last night it happened - after 8:00 EST - but during the day it never happened. Out of many hours of play - it happens only once or twice a day - maybe 10% of the time for me.

Originally Posted by bastiat1

I'm highly skeptical of people saying they aren't getting the Red Light / Green Light lag. I'm not saying they are liars, but maybe they are less sensitive to noticing it- maybe a healer with a lot of inductions or something.

To throw my experiences in the mix then. I'm not getting any more significant lag than I have for the past year. That lag consists of the normal, enter a high population area and get hard drive thrash from all the new textures and such loading into memory and similar things. I've always had a tiny lag when opening vendors, when opening my banks, etc. It has always taken me time to load into world. I'm experiencing nothing new or frustrating in terms of delay in my playing. I've never had a travel route interrupted, swift of otherwise. I've never had my client "stuck" with events passing in the background. I've never had skills hold fire. My play is mostly the same as it has been for a long time.

I am most definitely not getting the "Red Light /Green Light" long lag spikes a lot of the others are experiencing and reporting.

I almost exclusively solo with some occasion duo-ing thrown in with my friend. More so of that since I finally reached 75 myself, but still it is mostly solo.

My specs for documentation: I7-860, x64 Windows w/ 8g. Asus radeon 6850 graphics, drivers are over a year old (I never update them). On board audio whatever comes with a gigabyte mother board. again with whatever factory drivers came with it, oh and in Texas far from the data centers on Uverse with 18 down broadband. In game I'm runnin Ultra settings.

I'm still experiencing stop/go occasionally, even after the "fix". The most annoying is when the stable horse stops and never starts up again. Dunno if that's the same or a different issue, but it happens on each of the servers I play on, and never ever happened to me on any server prior to Update 6.

Originally Posted by BentoIce

I'm still experiencing stop/go occasionally, even after the "fix". The most annoying is when the stable horse stops and never starts up again. Dunno if that's the same or a different issue, but it happens on each of the servers I play on, and never ever happened to me on any server prior to Update 6.

I had a stable horse stop and do nothing a long time ago, way before U6.

Originally Posted by Darmokk

You can't be serious. Sapience made it clear nothing of this kind is happening and that this kind of input isn't needed.

When was the last time that filing a bug with Turbine has lead to anything?

First, I would recommend that you read this reply (#88 on page 6 in this thread), second I mentioned contacting Technical Support, not using /bug (that said though certainly report a bug can be used in addition to that for these cases to alert engineering/testing to specific instances, just that we can gather a lot more correlating data and offer some steps/troubleshooting options to help narrow down things much more so via direct support tickets).

Originally Posted by Mirthgar

Those do not end up the way you say, they (tech support) work very closely on a player by player basis, also we need detailed system and related hardware/networking and other related info submitted directly to us via support requests to help troubleshoot, including detailed system info related data that would be rather difficult if not impossible to acquire via the forums.

This isn't to say that you shouldn't also post in open threads on the forums just please as I've requested before, also have an active and ongoing dialog with technical support simultaneously.

Originally Posted by Darmokk

You can't be serious. Sapience made it clear nothing of this kind is happening and that this kind of input isn't needed.

When was the last time that filing a bug with Turbine has lead to anything?

You're going to argue with the staffer from Tech Support about what is or isn't needed by them? I would think the people who work there would know what they need from us and what they don't. There are players having problems despite what Sapience said, and I for one am grateful there are staff interested in helping find solutions.

Originally Posted by BentoIce

You're going to argue with the staffer from Tech Support about what is or isn't needed by them? I would think the people who work there would know what they need from us and what they don't. There are players having problems despite what Sapience said, and I for one am grateful they are interested in helping find solutions.

I'm sorry but I read Sapience's message as heavily biased toward him assuming all is fixed (for most people who didn't screw up their computers, that's what I read between his lines), and I see no indication that the tech support guys actually want what he said there.

I take the point that a support ticket is different from a bug report so knock yourselves out.

In any case, a network problem is still the most likely reason IMHO. It just fits the observations too well.

I run on a high-end gaming system and run Lotro off a SSD alone - with only my OS.

I am having NO client lag at all.

I am experience periodic and severe server lag (rubberbanding, skill lag, people running in place, long pauses where both my character, those around me, AND the mob we're hitting are stuck in place).

I live close to Boston.

This has occured since Update 6. It is less severe than it was, but still prevalent. Every single time I play I experience it - and confirm the same is happening for other folks I am playing with.

Still having lag issues. Turbine, please fix this before I need to find a different game to play.

These lags are annoying. Playing instances is getting unpredictable.

Originally Posted by Mirthgar

First, I would recommend that you read this reply (#88 on page 6 in this thread), second I mentioned contacting Technical Support, not using /bug (that said though certainly report a bug can be used in addition to that for these cases to alert engineering/testing to specific instances, just that we can gather a lot more correlating data and offer some steps/troubleshooting options to help narrow down things much more so via direct support tickets).

Whatever you fixed, lag is still there. Maybe not as often as right after U6 but still several times during a 3 hour raid. What happens is that first skill response is getting a bit sloggy followed by a multi second freeze - that's when everybody in TS cries LAAAAAG - sometimes you see it also in glff right after. It mainly happens to us in Orthanc but I don't do too many instances beside it nowadays.

I don't really feel like writing several tickets a night for that. I'm very sure that it is not my system as Turbine keeps to imply as I have >100 fps during bossfights to make sure it's not my rig - no, it doesn't look nice then but I only stare at healthbars anyway.

Maybe you should implement a timer for round trip times to server on the client and send out alerts when those suddenly change.

Bah, you say to submit a ticket to support. But can i ask what request type I am meant to use. None of the "Connectivity" options fit, and neither do the "Crashing/Freezing" options. Surely the more accurate these options are, the better?

Maybe give us a template for how you want the systems specifications listed as well to make collation and analysis easier? The only reason I ask this is because you only require a single system field and that is what OS I am running, the rest needs to be listed in the details field.
Do you want any specific attachments like a dxdiag etc?

If you want information from us then at least give us an idea of how to present that information.

Certainly still here for me, nowhere near as prevelant as prior to the fix, but since fix have had stable rides getting stuck due to the horse trying to run through objects after a lag spike messes up where it thinks it is (can see the horse going through the twists and turns it should be taking), champion not getting fervour for skills used for about a second or 2 after using them, inductions skipping, and last night had a spike hit just as I hit buyout on a cracked rhi helvarch sigal on AH - AH buttons greyed out, money didnt go from wallet, waited a couple minutes and couldnt interact with anything so relogged. Came back and 10 gold was gone from wallet, the sigil was gone from AH... but not in my mail. Subbed a ticket and GM gave me a refund as he looked at logs and things had just vanished into the ether (no idea if the seller got their gold). Trying to run skirmishes/instances has become.... interesting. Not unusual to see mobs beating on npc / soldiers without them returning the favour except for a sporadic swipe, or healer types not casting heals till much later than normal.

While it's possible it's client side, if it is, it's certainly client side caused by something in U6.

Window 7 Ultimate 64 bit, running off a SSD - loading into Galtrev when busy only gives me a fraction of a second stutter whilst loading textures at start then runs smooth as silk until a spike. Issue is just as prevelant in deserted areas as busy ones, it's not texture thrashing lag or fps lag, its definately network lag.

Saying the lag is fixed is akin to the Ostrich poking its head into the sand.

Originally Posted by le_pig

Bah, you say to submit a ticket to support. But can i ask what request type I am meant to use. None of the "Connectivity" options fit, and neither do the "Crashing/Freezing" options. Surely the more accurate these options are, the better?

Maybe give us a template for how you want the systems specifications listed as well to make collation and analysis easier? The only reason I ask this is because you only require a single system field and that is what OS I am running, the rest needs to be listed in the details field.
Do you want any specific attachments like a dxdiag etc?

If you want information from us then at least give us an idea of how to present that information.

The category you choose is less important as long as it's close. I choose the "connectivity" option because it IS a connectivity. No, I'm not completely losing connectivity and disconnecting, but I am losing connectivity for a few seconds at a time.

The more important thing is that you're descriptive and honest with the rest of the ticket. Don't just say, "FIX THE LAG!", and don't exaggerate the problem. It's obvious Turbine doesn't know what the problem is yet, so the more help we can give them, the faster they can figure it out.

Great idea. We should help them submitting 300 tickets describing that there are lags all over the world. How will this help? There ARE lags, EVERYWHERE! They have to look into the code cause we can't.

Originally Posted by Farothhen

Great idea. We should help them submitting 300 tickets describing that there are lags all over the world. How will this help? There ARE lags, EVERYWHERE! They have to look into the code cause we can't.

The idea was that everyone has their hardware and OS in there and "somebody" could see whether there's something common to those without lag.

But this is a useless took as far as possible network problems are concerned because I doubt that everybody includes a traceroute.

I also don't see confirmation that Turbine's support team actually wants to collect this info. Of course the community manager recommends filing a ticket when you have problem, but that's different from the engineers coming out say "yeah it would really help if we had this data".

Originally Posted by Iktomi

To throw my experiences in the mix then. I'm not getting any more significant lag than I have for the past year. That lag consists of the normal, enter a high population area and get hard drive thrash from all the new textures and such loading into memory and similar things. I've always had a tiny lag when opening vendors, when opening my banks, etc. It has always taken me time to load into world. I'm experiencing nothing new or frustrating in terms of delay in my playing. I've never had a travel route interrupted, swift of otherwise. I've never had my client "stuck" with events passing in the background. I've never had skills hold fire. My play is mostly the same as it has been for a long time.

I am most definitely not getting the "Red Light /Green Light" long lag spikes a lot of the others are experiencing and reporting.

I almost exclusively solo with some occasion duo-ing thrown in with my friend. More so of that since I finally reached 75 myself, but still it is mostly solo.

My specs for documentation: I7-860, x64 Windows w/ 8g. Asus radeon 6850 graphics, drivers are over a year old (I never update them). On board audio whatever comes with a gigabyte mother board. again with whatever factory drivers came with it, oh and in Texas far from the data centers on Uverse with 18 down broadband. In game I'm runnin Ultra settings.

Same for me. Occasional lag in towns and when opening vendors / vault, but then that's to be expected. Not seen anything different since U6 (or any other update for that matter), and no-one in my (sizable) kin has either as far as I know. Play on ultra (not that client-side spec makes much odds to lag) and over a fairly ropey wifi too.

Whatever the issue is I hope is gets sorted for those experiencing problems, but the fact that it's only affecting some people and not the whole LOTRO community implies it's unlikely to be Turbine's fault.

Originally Posted by StrideColossus

Whatever the issue is I hope is gets sorted for those experiencing problems, but the fact that it's only affecting some people and not the whole LOTRO community implies it's unlikely to be Turbine's fault.

We've been investigating since my lest post and have been closely monitoring server and netowork performance on our end and all of the indications show that our servers are working as expected and there are no issues on the server side or within our datacenter.

With that said, we'll continue to look at other possible causes, including the reports from others that a number of non-tubine titles began seeing reports of lag within their communities at the same time.

As stride points out, if it were 100% on our end then 100% of players would be experiencing it. The fact that they are not makes this more likely to be some other cause. Regardless we'll continue to investigate and monitor our services to insure we didn't miss something over the past couple of days.

Originally Posted by Nardae

the hot fix did help some... ppl are not lagging left and right anymore.
But lag spikes still occur much more often than before U6.

And i personally have this mysterious freezes ever since U6. Twice or so per hour char gets frozen for 30secs -2 mins...
Cannot move, use skills, etc... Incomng traffic is ok, se other chars, chat . But outgoing traffic just about stops...

Yep, this has been happening to me on and off. I've been disconnected from the chat server and kicked off Riddermark, in fact.

Yesterday it was so bad I actually died 5 different times. It always seems to happen right in, before or after combat. All I can do is turn in circles, and occasionally jump.

Originally Posted by Darmokk

I also don't see confirmation that Turbine's support team actually wants to collect this info. Of course the community manager recommends filing a ticket when you have problem, but that's different from the engineers coming out say "yeah it would really help if we had this data".

Relatively few developers from Turbine post on the forums, and the ones that do are almost all content/class developers. The last time I remember a server developer posting here was in the first 6 months after the game launched (and she no longer works for Turbine).

If the community manager and the tech support lead are asking for tickets, that's about as good as you're going to get. If Turbine devs can spot some commonalities, they might contact individuals to help them troubleshoot the issue directly (or work with some people in their NDA program who are experiencing the problem). I wouldn't hold my breath for them to try and work it out on a public forum with lots of people sniping and throwing out irrelevant theories/info while a handful are being helpful. TOR has seen its share of nasty problems after updates already, and they've generally taken it "offline" too. I certainly would, were I in their shoes.

As for the cause... I agree that it seems likely to be somewhere in or close to their datacenter, given the symptoms. But perhaps not. It could be caused by some specific client-side stimulus interacting with certain graphic drivers in a bad way - I had a problem like that which lasted for the better part of a year (until a graphics driver update solved it entirely for me).

The only way Turbine can solve this is if they have the data to do so, and if anyone can reproduce this reliably, that's better still. They'll need to know when and where it happened, dxdiag for your PC, where you live and who your ISP is, how many others in the group experienced it (and perhaps their character names as well - it might be helpful if an entire group that experienced it could submit detailed tickets).

Khafar

Originally Posted by Sapience

We've been investigating since my lest post and have been closely monitoring server and netowork performance on our end and all of the indications show that our servers are working as expected and there are no issues on the server side or within our datacenter.

With that said, we'll continue to look at other possible causes, including the reports from others that a number of non-tubine titles began seeing reports of lag within their communities at the same time.

As stride points out, if it were 100% on our end then 100% of players would be experiencing it. The fact that they are not makes this more likely to be some other cause. Regardless we'll continue to investigate and monitor our services to insure we didn't miss something over the past couple of days.

What was said here by Sapience is quite important. I can confirm that me and some friends (all from the United Kingdom ) seem to experience these lag episodes/huge spikes etc. at the same time, therefore this would indicate some sort of issue/problem on network side , rather then on the server. But I definitely think monitoring in vital at this stage because it is affecting a growing number of players.

I have participated in several groups over the past few days and at times we have all experienced simultaneous lag, ranging from minor stutters to several seconds. We are from various parts of Europe with different ISPs and different trans-Atlantic paths and yet experience the lag at the same time. Most of the time we also notice that the NPCs lag too.
I play other games on European servers and have not seen any lag in those, suggesting that the problem is on the Western side of the Atlantic, if not within the data centres themselves.

Originally Posted by Sapience

We've been investigating since my lest post and have been closely monitoring server and netowork performance on our end and all of the indications show that our servers are working as expected and there are no issues on the server side or within our datacenter.

With that said, we'll continue to look at other possible causes, including the reports from others that a number of non-tubine titles began seeing reports of lag within their communities at the same time.

As stride points out, if it were 100% on our end then 100% of players would be experiencing it. The fact that they are not makes this more likely to be some other cause. Regardless we'll continue to investigate and monitor our services to insure we didn't miss something over the past couple of days.

IMO, the same lag that was there on BR during the "previewing" of U6 is what 90% of us on Meneldor are experiencing.... EXTREME rubber-banding when there are too many characters in the same "zone" (in the 'moors.)

I guess we all have BW lag now... I can only imagine how bad theirs has gotten.

The past few evenings my buddies and I have been grouping up to farm trees down in Limlight Gorge. We have also run a few Roots T2 instances over the past couple weeks. We experience lag as a group, not individually. Every time I experience lag all I have to do is shut up and wait a couple seconds, then sure enough one by one the members of my group will speak up about the lag spike they just got. We have various levels of technology at our disposal (some have uber rigs, some not so much). We hail from different parts of the US. Some of us have graphix turned up high, some turned down low. Regardless, it happens to all of us at the same time.

Should we stop and enter some kind of ticket or bug report every time it occurs? Should all of us, or just one of us report this? Aside from telling you guys what time it happened and where in Middle Earth we were and perhaps the duration/severity of the lag, what additional info could we give to help you guys sort this out? It bums me out that y'all aren't seeing anything yet on your end, because my friends & I have been experiencing this on a consistent basis lately.

Thanks Sapience for taking this issue seriously, even though the evidence might look a little shaky to you guys at the moment.

There is something a little weird going on. I haven't noticed too much lag on my end, just the odd spike and one or two times I have been frozen for 15 seconds or so and skills have a delay before activating. However last night after identifying some weapons I went to slot them and it said I had none. I checked to make sure I wasn't trying to slot the wrong class and I wasn't, it just was not showing up as being in my inventory. I continued playing, checking every 5 minutes and still nothing. Took about 15 minutes for them to show up which seemed a little odd.

Originally Posted by Sapience

We've been investigating since my lest post and have been closely monitoring server and netowork performance on our end and all of the indications show that our servers are working as expected and there are no issues on the server side or within our datacenter.

With that said, we'll continue to look at other possible causes, including the reports from others that a number of non-tubine titles began seeing reports of lag within their communities at the same time.

As stride points out, if it were 100% on our end then 100% of players would be experiencing it. The fact that they are not makes this more likely to be some other cause. Regardless we'll continue to investigate and monitor our services to insure we didn't miss something over the past couple of days.

Have you guys investigated the Pando Media Booster software you use? Could that be an issue?

Originally Posted by Sapience

We've been investigating since my lest post and have been closely monitoring server and netowork performance on our end and all of the indications show that our servers are working as expected and there are no issues on the server side or within our datacenter.

With that said, we'll continue to look at other possible causes, including the reports from others that a number of non-tubine titles began seeing reports of lag within their communities at the same time.

As stride points out, if it were 100% on our end then 100% of players would be experiencing it. The fact that they are not makes this more likely to be some other cause. Regardless we'll continue to investigate and monitor our services to insure we didn't miss something over the past couple of days.

Have you logged into the game and played for any length of time since U6?

Quite literally 100% of the players I have spoken to are experiencing this. People from 3 continents, people near and far, all across the US. Everyone.

It's easily most apparent in the ettenmoors, but also very observable in several other PvE locations, the end game instances etc...

Originally Posted by ColorSpecs

Have you guys investigated the Pando Media Booster software you use? Could that be an issue?

Since Pando is only required to download the original installers you can turn it off or uninstall it once you're done. Any lag that was being generated by Pando would be local to your machine and wouldn't impact our servers at all.

Originally Posted by Thane9

Have you logged into the game and played for any length of time since U6?

Quite literally 100% of the players I have spoken to are experiencing this. People from 3 continents, people near and far, all across the US. Everyone.

It's easily most apparent in the ettenmoors, but also very observable in several other PvE locations, the end game instances etc...

Yes I have. I've logged in both from here at work (my desktop here isn't a screaming game rig, but it's decent and out connection while good is shared with several hundred people), at home on 2 different desktop PCs hardwired to my home LAN and two different notebooks on that same network connected via WiFi ( I have comcast cable). I've even player with 4 machines at home all logged in and playing together (my family plays). All machine are of varying stats from very good to "I may have spent a lot more money than I needed to". I didn't experience any lag on any of the machines either during Solo play nor while grouped.

As others posting here have also stated that they are not experiencing lag and at least one has posted a wireshark showing he isn't seeing anything it's pretty clear this is not a 100% of the player base issue.

Given that fact, and the fact other games seem to be seeing a similar spike in lag reports, it's possible that we may not be able to 'fix' this as it's not something we have control of.

Originally Posted by Sapience

As others posting here have also stated that they are not experiencing lag and at least one has posted a wireshark showing he isn't seeing anything it's pretty clear this is not a 100% of the player base issue.

Sorry Sapience just to be clear that I believe you are referencing my post about my Wireshark results (post 29). If you were, then to reiterate that the "lag" problem was there, just that Wireshark showed a clean transmission during the "lag" spike.

I am using quotes around the word "lag" because I believe this is not a networking issue, or at least that since Wireshark shows no packet delays on my network to Turbine servers, it is not a simple network issue.

I am now in the camp that thinks this is a coding/driver issue. That some bit of information is throwing our client side software/graphics driver for a loop. I don't know what else to think seeing how Wireshark shows no issue. :/

I will continue to try and recreate the issue. The first pull for RoF had several of us all freezing for about 6-7 seconds. If I get a chance I will try the area again, to see if I can at least narrow down...something, lol.

Edit: And just to add that I noticed the "lag" while testing U6 on BR before U6 went live, and the live servers did not have this issue at that time. At that time I just assumed it was because BR was very busy.

here my experience from today on Morthond at 5.45 pm german time.

situation in moores: raid(12) vs raid(12)

each start of a fight we got an initial lag of about 1-4 seconds. but not right at the beginning it was a bit later.
no network-spikes while or after the lag, no brakedown in frames while or after the lag. no increases cpu or gpu usage during that time.

it feels like the server or whatever is waiting for some data / waiting till synchron

if you want to i could write down all times when i got a lag like this and sent it to you, so it might be easier to see when it happens.

Lag (or at least it feels like lag) can be horrible in the Moors. I'm on an i7 using Comcast, and the Moors often feel laggy. I also get high CPU usage warnings, which I don't get in more recent MMOs with higher spec requirements.

Originally Posted by Sapience

As others posting here have also stated that they are not experiencing lag and at least one has posted a wireshark showing he isn't seeing anything it's pretty clear this is not a 100% of the player base issue.

Given that fact, and the fact other games seem to be seeing a similar spike in lag reports, it's possible that we may not be able to 'fix' this as it's not something we have control of.

One thing to take into account is that almost everyone here that is saying they arent experiencing lag has stated that they solo.Most of us that are getting lag are only getting in group content and raids.the patch the other week did fix most of the complaints and even what I was getting solo,but in raids myself and a good portion of our raids still get spikes.

Originally Posted by Sapience

Since Pando is only required to download the original installers you can turn it off or uninstall it once you're done. Any lag that was being generated by Pando would be local to your machine and wouldn't impact our servers at all.



Yes I have. I've logged in both from here at work (my desktop here isn't a screaming game rig, but it's decent and out connection while good is shared with several hundred people), at home on 2 different desktop PCs hardwired to my home LAN and two different notebooks on that same network connected via WiFi ( I have comcast cable). I've even player with 4 machines at home all logged in and playing together (my family plays). All machine are of varying stats from very good to "I may have spent a lot more money than I needed to". I didn't experience any lag on any of the machines either during Solo play nor while grouped.

As others posting here have also stated that they are not experiencing lag and at least one has posted a wireshark showing he isn't seeing anything it's pretty clear this is not a 100% of the player base issue.

Given that fact, and the fact other games seem to be seeing a similar spike in lag reports, it's possible that we may not be able to 'fix' this as it's not something we have control of.

Anecdotal, but I don't recall experiencing the lag we're talking about until after U6, at which time it became quite noticeable. Things have improved since the last update, but there are still issues. If it is accurate that the lag issues suddenly became widely noticeable immediately after a software update then to suggest that somehow networks around the world suddenly started creating lag issues that were not noticeable before the update beggars belief. Again, if it is accurate that the problem only become such an issue immediately after a software update then most likely the problem is with something in the software change. It is also possible that there was always an underlying issue with how LOTRO uses the network but the problem was only recently exposed with the change. Based on my personal experience as a user of LOTRO and the network I don't think that it was the network that degraded overnight. It would be interesting if it were possible to rollback a test server to pre-update 6 and have some pre-update 6 clients bang away at it, ideally from a location that is experiencing lag problems post-update 6. That might help further isolate the problem.

I will also say this. I spent 36 years in the software business and have been responsible for overseeing the architecture, design, development, implementation, and maintenance of some large server based applications used by large corporate customers. If even one of those customers called up and said that after a software update they were suddenly experienceing significant performance issues, and I told them it was a network issue and there was nothing we could do about it I would probably be out of a job. The network is the given, and it is the responsibility of the software team to use it effectively.

But, we probably need more than anecdotal evidence to determine when and if lags became such an issue.

Comcastic user here as well and I've not encountered any lag worth complaining about. (Other than the normal things that always lag me out, Supplier & Vault.) A day or two after release, I had some slow transitions in Thinglad to wailing hills area, but it didn't bother me, and was actually peaceful.... if you can say that about lag. My first day on was in Rushgore, after I followed the river, and I soaked that area in. (Somethin' about it...) and was on all day there.

I've been in multiple skirmish raids since U6 with no issues. A DN run just the other night, and the only one who seemed to go LD multiple times was our only cappy, whom I think gave up on his last LD.

Lotro has never been more stabler for me than now. (Enedwaith was iffy to quest in. RoI's Dunland is the worst, and the area still manages to crash me and my online buddies, Always once or twice. But the new area has been delightful performance-wise.) I didn't want to be that person who says "I'm not experiencing lag." But since Sapience beat me to it, I'm not that person now. *points at Sapience, then stealths away*

While it probably doesn't have an impact I'm curious - if/how all the extra barter items that our characters are now carrying in the wallet impact loading/performance. With players having the possibility of having up to at least a 100+ items and more in the wallet that were not tracked previously with a character, does that add to the load times and/or times to transfer when travelling zone to zone? I'd imagine the amount of data tracked with the barter wallet to be smaller compared tracking bags full of LIs, but I'm always curious.

There are a number of items going automatically to the premium wallet that may have previously been vendored/destroyed or thrown in the vault - items such as Ivar's Banner from GA, Angmar coins/armour barter, Naruhel's Dress, taxidermy barter, etc. are the things that will probably clutter up barter wallets over time. Unintentional items gained while doing other things (such as GA runs for Eglain rep, Uru/CD runs for quest items and/or deeds, etc.) that in the past were vendored/destroyed or what-not will probably just sit in the wallet until the player pro-actively travels to a specific location to use/barter.