Thread: Efforts towards fixing the lag

So, we have come to the conclusion, that not everyone is affected, so who is being affected? What is the common denominator? It would be nice if Turbine created a sticky post, title it "if you are suffering from lag post here" and then have people post whatever information Turbine needs to start troubleshooting this issue. eg:

Operating system
CPU
GFX card
Network card
Router if used
Location
Internet provider
Server you are playing on
Play time when lag is most prevalent

Originally Posted by Jayarih

Not everyone is getting lag, using the network latency status that is available in game im getting 60ms Latency with 0% Loss so far.

I had to take a bit of Networking for my A+ Cert, and just because other portions of the internet is working doesnt mean some parts arent. Its possible the release of U6 and the lag are not mutually exclusive and just coincidence. Like I said I would love to tracert a server IP but I dont know if that is even available. I have run tracerts to lotro and turbine.com with no issues of noticeable lag (but not sure how far game servers are from web servers or even if I hop through the same routes).

The route that a pc takes for stuff like TS, Vent etc can be vastly different than to the game servers. Think of the internet as a spider web. There are many different routes you can go to get to a point on that web and while your pc tries to communicate the fastest route, sometimes that is not possible especially if a company's server cluster near the best routes a pc can take are having issues. There is only so many servers both our ISPs and Turbine can influence, the rest is the WWW and its not always going to be perfect.

BTW, I was editing my response when you posted.

As I stated much earlier, of the four of us who normally play together, one is an IT, one is in the computing business, one is studying computing in college and I have been building my own PCs since the mid-80s. We are all former admins at a large gaming community and nothing you just stated wasn't discussed or looked at by us in our efforts to track it down on our end. I understand a great deal about the routes we each take to get our data and after seeing the effect storm systems have on rerouting my connections, I have gotten into the habit of resetting my router and cable modem fairly frequently. Since the four of us are so spread out, it's more likely the problem is much closer to Turbine, than to any of us, or out of the four of us, one should be experience less or no lag. Since that isn't the case and Turbine is probably a large customer of whatever company you suggest is at fault, who is more likely to get a response from them in an effort to resolve this, Turbine or some of Turbine's customers?

Originally Posted by Jayarih

Like I said I would love to tracert a server IP but I dont know if that is even available. I have run tracerts to lotro and turbine.com with no issues of noticeable lag (but not sure how far game servers are from web servers or even if I hop through the same routes).

You can use netstat (or more conveniently the resource monitor) to determine your server IP and tracert from there. There can be multiple addresses though, depending on where you are in the game world (this has probably something to do with layers; also the chat server is separate) making debugging issues difficult. For example, Snowbourn is 74.201.107.131, the chat server seems to be 74.201.107.156, but entering the more populated zones creates more connections in the 74.201.107.* range. As a rule of thumb, all of the servers are within 74.201.102.* - 74.201.107.* range.

Originally Posted by Mark_J

The Network we use to communicate with Turbine's servers:
It's actually a pretty easy way to determine where the issue is from a player's perspective and any routing issues can be eliminated quickly with a simply trace. personally speaking I have no issues on any hops going to Turbine, nothing over 50ms until I get to their switches. It's highly improbable that a Network issue is creating this lag for so many players from so many different geographical regions unless it's occurring in the DataCenter itself. This would be an area that Turbine could investigate (or have investigated) but we as players could nothing about.

The route we take to web servers may be different than game servers, until we can tracert a game server we can only speculate with tracert to turbine.com or lotro.com (which is not really the same as going to a web site never really has any lag and is not a sustained connection like the game itself). I dont know if their web servers are close to their game servers (though they probably are). Turbine can only go so far to investigate whats wrong with the network, if its another company's servers, while they can request to have an investigation into the issue, that company is not in any way under obligation to make it a quick look and Turbine would have to wait till they decide to look into it.

I dont see the point in Turbine 'lying' to us about the lag. They have nothing to gain from it. People seem to be quick to think they are.

Originally Posted by Jayarih

Not everyone is getting lag, using the network latency status that is available in game im getting 60ms Latency with 0% Loss so far.

Seems everyone though is experience the Spike lags, to the point that if I'm grouping with people (instances and raids), all of them experience it at the same time, and I get friends and GLFF people complaining the second after the lag.

I have noticed that until U6 I played with max settings in graphics getting an evarage of 70/80FPS. Since U6, I get 35/40 FPS, and had to lower my graphics (Shadows and antialasing) to get a decent FPS. Moving in Galtrev then has become a Powerpoint slide.

On the other hand, my latency is still norname, 60ms myself with minimal packet loss. So internet seems not to be the issue.

Originally Posted by Jayarih

The route we take to web servers may be different than game servers, until we can tracert a game server we can only speculate with tracert to turbine.com or lotro.com (which is not really the same as going to a web site never really has any lag and is not a sustained connection like the game itself). <snip>

I'll stop you right there, what I'm talking about has nothing to do with a 'web' server..

You can connect to the game and identify the IP address you're connected to with netstat (along with a multitude of other programs that will do the same thing more efficiently). You can then trace the route to that IP address.

Even if you can only trace to their switch for their rack (or whatever other arrangement they have) you can still eliminate YOUR route as the source of the problem...

Originally Posted by Mark_J

I'll stop you right there, what I'm talking about has nothing to do with a 'web' server..

You can connect to the game and identify the IP address you're connected to with netstat (along with a multitude of other programs that will do the same thing more efficiently). You can then trace the route to that IP address.

Even if you can only trace to their switch for their rack (or whatever other arrangement they have) you can still eliminate YOUR route as the source of the problem...

Ran a few tracerts to the Landroval IP address listed in my monitor and dont really see anything out of the ordinary except the occasional spike from Sprintlink (im averaging 30-40ms a hop and have seen Spintlink spike to 50-60ms but nothing that would show major issues others have experienced. Might be why I havent experienced lag with U6 if that is the case.

I dont know if everyone else runs hi res client but since I have on board video, I just stick with the standard client.

I just want to clear up a couple of items and address what we're currently doing.

We did have, at the release of Update 6, a memory leak issue that lead to very serious lag spikes, rubber-banding, invisible walls and many other issues players reported. We addressed this issue and reconfirmed it, and as most players posting here have stated it did address the issue we knew about.

My earlier comments are still accurate, this issue, the memory leak found in U6 was fixed. Your comments confirm this. Other issues (and to be clear I am not saying, nor was Mithgar suggesting, that you and your PC are the only possible alternate causes) are being investigated including what seems to be very wide spread reports (outside of LOTRO itself) of performance issues outside of our control. We're investigating these, as we suspect others are, in hopes of finding some kind of clear issue.

Again, as I mentioned, there are a lot of possible causes of lag. Some within our control, some (many) not. We are going back through our systems at this time to confirm that the issue we addressed with 6.0.1 was resolved. Comments from most of you seem to confirm that it was, but we're looking again anyway.

We're also looking to see if there are any other issues that we are not aware of within our own data center and server farm.

Given that there are those in this thread who are stating they are not having issues, or issues were resolved with 6.0.1 and who have run wireshark and declared it 'clean', it's clear that while something is going on, it's not universal. As you can imagine this complicates things a bit.

When we have more information to share, we'll do so in this thread. Until then, I'll quote Mithgar's suggestion from the Tech support forum and ask those interested in helping us track down possible causes do so by submitting a tech support request.

Originally Posted by Mirthgar

Simply posting a thread on the forums is not going to help us pin down causes, troubleshoot anything or be able to assist players in a meaningful and effective way, we need players experiencing issues to open direct requests for support as I detailed.

Originally Posted by Jayarih

Ran a few tracerts to the Landroval IP address listed in my monitor and dont really see anything out of the ordinary except the occasional spike from Sprintlink (im averaging 30-40ms a hop and have seen Spintlink spike to 50-60ms but nothing that would show major issues others have experienced. Might be why I havent experienced lag with U6 if that is the case.

I dont know if everyone else runs hi res client but since I have on board video, I just stick with the standard client.

Most of us arent getting lag just running around solo or horse travel (the quick fix did help).Most of s are getting when we are raiding or group content.Im fine when solo but when I run stuff I start along with many others get lag spikes.Everytime i've ran tower in the past few days myself and the rest of the raid have it.Last night doing Foundry and RoF I got it bad but the rest of the day I was fine.You might not be experiencing because youre not running as intense content.

Originally Posted by Jayarih

Ran a few tracerts to the Landroval IP address listed in my monitor and dont really see anything out of the ordinary except the occasional spike from Sprintlink (im averaging 30-40ms a hop and have seen Spintlink spike to 50-60ms but nothing that would show major issues others have experienced. Might be why I havent experienced lag with U6 if that is the case.

I dont know if everyone else runs hi res client but since I have on board video, I just stick with the standard client.

Let's try and just stick with the route first.

If you're route shows 30/40ms all the way through then you have likely eliminated your route as a source of increased latency. I have similar speeds and I AM experiencing the lag on a fairly regular basis.

Your on board video would be part of the hardware equation. You're running on board video and I'm running DX11 Crossfire, you're claiming no lag while I am certainly experiencing it.

All this from a sampling of 2

What would be useful is a detailed sampling of a few thousand players providing detailed information based on criteria Turbine asks for. All the 'I got lag doing this' does very little to pinpoint an issue. Problem is that Turbine would need to take point in collecting this type of information...

Thank you so much for keeping us in the loop Sapience! I've submitted a ticket and will be sure to /bug report any bad or fellowship-wide lag spikes.

The issue still lives on albeit it is better. pretty much the posts in this very thread confirms that there is a high likelyhood of one issue or another still occuring from the server stack at Turbine. The issues are widely spread and of many categories but when 15+ people scattered across Europe all experience the same major lag spikes at the same exact time every time that points back at Turbine`s systems.
Another thing is that it doesn`t occur at spesific times of the day, it seems to be highly random. But you can pretty much guarantee during an instance or a raid you will have multiple minor/major standstills due to lag.
We have managed to play through the lag so far alltho it is very annoying at times. I Hope Turbine`s Team will find the cause of the issue fairly soon.

Originally Posted by SHADOW83

Most of us arent getting lag just running around solo or horse travel (the quick fix did help).Most of s are getting when we are raiding or group content.Im fine when solo but when I run stuff I start along with many others get lag spikes.Everytime i've ran tower in the past few days myself and the rest of the raid have it.Last night doing Foundry and RoF I got it bad but the rest of the day I was fine.You might not be experiencing because youre not running as intense content.

I get similar issues like that in WoW in 25m raids (I blame my Vid card since its on board). Maybe a change in how graphics are handled/detailed? I know for my vid card shadow details (least on wow) kills my framerates.

Originally Posted by Sapience

I just want to clear up a couple of items and address what we're currently doing.

We did have, at the release of Update 6, a memory leak issue that lead to very serious lag spikes, rubber-banding, invisible walls and many other issues players reported. We addressed this issue and reconfirmed it, and as most players posting here have stated it did address the issue we knew about.

My earlier comments are still accurate, this issue, the memory leak found in U6 was fixed. Your comments confirm this. Other issues (and to be clear I am not saying, nor was Mithgar suggesting, that you and your PC are the only possible alternate causes) are being investigated including what seems to be very wide spread reports (outside of LOTRO itself) of performance issues outside of our control. We're investigating these, as we suspect others are, in hopes of finding some kind of clear issue.

Again, as I mentioned, there are a lot of possible causes of lag. Some within our control, some (many) not. We are going back through our systems at this time to confirm that the issue we addressed with 6.0.1 was resolved. Comments from most of you seem to confirm that it was, but we're looking again anyway.

We're also looking to see if there are any other issues that we are not aware of within our own data center and server farm.

Given that there are those in this thread who are stating they are not having issues, or issues were resolved with 6.0.1 and who have run wireshark and declared it 'clean', it's clear that while something is going on, it's not universal. As you can imagine this complicates things a bit.

When we have more information to share, we'll do so in this thread. Until then, I'll quote Mithgar's suggestion from the Tech support forum and ask those interested in helping us track down possible causes do so by submitting a tech support request.

What suggestion do you have for people who don't experience the lag? Would it help when I am around people lagging and I am not to submit a ticket? I occasionally lag but it's when everyone does all at once (in instances) even in the moors it's not bad (unless there is lots of people fighting). I have been in numerous groups where I see numerous people lag out or stall around me but I am just fine (especially in the moors).

Funny thing I don't have a really good computer(3 years old) and I have DSL. To give you an idea Galtrev with lots of people is pretty taxing on my machine.

I want to help find the cause since some of the same kinnie's are routinely hit but I have no point filling a ticket since I am usually not affected.

In my opinion it is a programming issue. This has happened numerous times over the years and it always happens directly after an update. How is this not clear? DUH! I cannot remember a single time this lag problem has cropped up with no update anywhere near it. Ever. But I do know that 90% of all updates are immediately followed by this problem. This same exact problem: lag spikes, skill lag, rubber banding, and incomplete stable rides. And I've had several internet providers, and several computer configurations over the years and have still experienced this numerous times. IF the servers are WAI, then it has GOT TO BE A PROGRAMMING ISSUE!

Originally Posted by Jayarih

I get similar issues like that in WoW in 25m raids (I blame my Vid card since its on board). Maybe a change in how graphics are handled/detailed? I know for my vid card shadow details (least on wow) kills my framerates.

All 12 members of the raid all of a sudden have graphic issues?We were all running fine prior to update 6,now we are not.Im running a 1 month old 560 classified ultra and it was working fine prior to update.

Originally Posted by SHADOW83

All 12 members of the raid all of a sudden have graphic issues?We were all running fine prior to update 6,now we are not.Im running a 1 month old 560 classified ultra and it was working fine prior to update.

I was just offering a suggestion what it could be (especially if people are running their graphics near max or close) as there are changes that gets made into every game that Ive ever played that is not in the release notes.

Originally Posted by Sapience

I just want to clear up a couple of items and address what we're currently doing.

We did have, at the release of Update 6, a memory leak issue that lead to very serious lag spikes, rubber-banding, invisible walls and many other issues players reported. We addressed this issue and reconfirmed it, and as most players posting here have stated it did address the issue we knew about.

My earlier comments are still accurate, this issue, the memory leak found in U6 was fixed. Your comments confirm this. Other issues (and to be clear I am not saying, nor was Mithgar suggesting, that you and your PC are the only possible alternate causes) are being investigated including what seems to be very wide spread reports (outside of LOTRO itself) of performance issues outside of our control. We're investigating these, as we suspect others are, in hopes of finding some kind of clear issue.

Again, as I mentioned, there are a lot of possible causes of lag. Some within our control, some (many) not. We are going back through our systems at this time to confirm that the issue we addressed with 6.0.1 was resolved. Comments from most of you seem to confirm that it was, but we're looking again anyway.

We're also looking to see if there are any other issues that we are not aware of within our own data center and server farm.

Given that there are those in this thread who are stating they are not having issues, or issues were resolved with 6.0.1 and who have run wireshark and declared it 'clean', it's clear that while something is going on, it's not universal. As you can imagine this complicates things a bit.

When we have more information to share, we'll do so in this thread. Until then, I'll quote Mithgar's suggestion from the Tech support forum and ask those interested in helping us track down possible causes do so by submitting a tech support request.

I missed this post, thank you for acknowledging something is a bit awry somewhere. I'll do my part and file a ticket when I experience the issue in-game.

Thanks for the communication!

Originally Posted by SHADOW83

All 12 members of the raid all of a sudden have graphic issues?We were all running fine prior to update 6,now we are not.Im running a 1 month old 560 classified ultra and it was working fine prior to update.

Not impossible. They could have fatfingered something in the client code that affects people at the same time. Let's say the code path to graphically display a certain animation by a boss mob is FOOBARed. Then all the clients in the same raid would have issues at the same time, if they all look at that boss at that time. Just a side theory, though.

Overall this smells strongly like a networking problem. YMMV

I am wondering to, does turbin team test their working on a normal computer that many would be running. Not all us can afford a high end gaming computer to but I've usually been alright on mine unless in certain fog like effects (not all interestingly) wish there was a way t reduce that part of environment in graphics options though lol.

Recently have been having the heavy lag no mater where am in places wouldn't normally would and worse than ever seen, the recent fix did seem to help on this a lot though but still will get pauses once in a while. As someone described before.

But main thing was saying I wonder about is i know it takes a decent multimedia computer to create these kind of environments and work with creating graphics like this. Are they testing performance on a common machine before it goes out to public? Though imagine there can be a lot things still missed in a short time frame doing that, so they are going to rally on the feedback of customers who are able to see all this over a longer time period and with a lot more different builds of computers.

Another thought though, if we want them resolving the issue, I can imagine the forum is rather time consuming. So tickets are probably good idea to get their attention to. Now if only the ticket system didn't leave me baffled on what selections to pick sometimes... or leave me wondering if anyone is even checking it lol Am not so great on thinking about stopping to use it either so lol

Originally Posted by knowfere

In my opinion it is a programming issue. This has happened numerous times over the years and it always happens directly after an update. How is this not clear? DUH! I cannot remember a single time this lag problem has cropped up with no update anywhere near it. Ever. But I do know that 90% of all updates are immediately followed by this problem. This same exact problem: lag spikes, skill lag, rubber banding, and incomplete stable rides. And I've had several internet providers, and several computer configurations over the years and have still experienced this numerous times. IF the servers are WAI, then it has GOT TO BE A PROGRAMMING ISSUE!

Could it be that more people are logging on after the updates, and the increase in population puts more strain on the servers? Just a thought, not at all trying to be argumentative or bad-mannered.

Originally Posted by Sapience

I just want to clear up a couple of items and address what we're currently doing.

We did have, at the release of Update 6, a memory leak issue that lead to very serious lag spikes, rubber-banding, invisible walls and many other issues players reported. We addressed this issue and reconfirmed it, and as most players posting here have stated it did address the issue we knew about.

My earlier comments are still accurate, this issue, the memory leak found in U6 was fixed. Your comments confirm this. Other issues (and to be clear I am not saying, nor was Mithgar suggesting, that you and your PC are the only possible alternate causes) are being investigated including what seems to be very wide spread reports (outside of LOTRO itself) of performance issues outside of our control. We're investigating these, as we suspect others are, in hopes of finding some kind of clear issue.

Again, as I mentioned, there are a lot of possible causes of lag. Some within our control, some (many) not. We are going back through our systems at this time to confirm that the issue we addressed with 6.0.1 was resolved. Comments from most of you seem to confirm that it was, but we're looking again anyway.

We're also looking to see if there are any other issues that we are not aware of within our own data center and server farm.

Given that there are those in this thread who are stating they are not having issues, or issues were resolved with 6.0.1 and who have run wireshark and declared it 'clean', it's clear that while something is going on, it's not universal. As you can imagine this complicates things a bit.

When we have more information to share, we'll do so in this thread. Until then, I'll quote Mithgar's suggestion from the Tech support forum and ask those interested in helping us track down possible causes do so by submitting a tech support request.

Originally Posted by Mirthgar
Simply posting a thread on the forums is not going to help us pin down causes, troubleshoot anything or be able to assist players in a meaningful and effective way, we need players experiencing issues to open direct requests for support as I detailed.

Thank you for the update and info Sapience. I'll be filing a report shortly.

As to some of the assumptions in this thread... Folks, how do you figure that this is a network issue? Many have been reporting that their tests indicate that the connections are fine yet they are still experiencing the issues. If this were a problem with a third party's servers close to the Turbine game servers, then everyone would be experiencing the same issues. Clearly that is not the case as many have stated that they are having no problems at all. If there is more than one third party serving the Turbine game servers, then the odds are pretty astronomical that every member of a raid or fellowship would be going through the same third party at the exact same time especially since those players are scattered worldwide. This is NOT a network issue!

The only possibility and the only common factor in EVERY case is the client software. Something in the code is not reacting properly in certain situations and is either delaying the sending of info to the servers (the Red Light/ Green Light spikes, skills not firing or delayed, pauses at doors, NPC's, panels, etc.) or is sending erratic, out-of-sync, &/or corrupt info which the server is then interpreting as best it can, leading to the strange behaviors we've been seeing such as the stable horse issues and the weird rubberbanding (jumping back OR forward by many meters at times, often after you've already stopped moving).

One more thing... this is not only happening to groups. I play solo 99.9% of the time (at least since I've been back) and am experiencing all of the same issues.

I strongly encourage everyone who is having the problems to submit a ticket and pass the word to your kinmates and friends ingame who are also to get a ticket sent in to support. Sapience and Mithgar have asked for our help so let's get it done and get these issues resolved so that we can all get back to enjoying the game.

Sapience, which Support Team should we send the ticket to - Tech Support or In-Game Support? Or doesn't it matter?

Originally Posted by Sapience

I just want to clear up a couple of items and address what we're currently doing.

We did have, at the release of Update 6, a memory leak issue that lead to very serious lag spikes, rubber-banding, invisible walls and many other issues players reported. We addressed this issue and reconfirmed it, and as most players posting here have stated it did address the issue we knew about.

My earlier comments are still accurate, this issue, the memory leak found in U6 was fixed. Your comments confirm this. Other issues (and to be clear I am not saying, nor was Mithgar suggesting, that you and your PC are the only possible alternate causes) are being investigated including what seems to be very wide spread reports (outside of LOTRO itself) of performance issues outside of our control. We're investigating these, as we suspect others are, in hopes of finding some kind of clear issue.

Again, as I mentioned, there are a lot of possible causes of lag. Some within our control, some (many) not. We are going back through our systems at this time to confirm that the issue we addressed with 6.0.1 was resolved. Comments from most of you seem to confirm that it was, but we're looking again anyway.

We're also looking to see if there are any other issues that we are not aware of within our own data center and server farm.

Given that there are those in this thread who are stating they are not having issues, or issues were resolved with 6.0.1 and who have run wireshark and declared it 'clean', it's clear that while something is going on, it's not universal. As you can imagine this complicates things a bit.

When we have more information to share, we'll do so in this thread. Until then, I'll quote Mithgar's suggestion from the Tech support forum and ask those interested in helping us track down possible causes do so by submitting a tech support request.

Thank you, Sapience. Communication is key to solving this problem. Most of us are more than happy to work with you guys to help solve the issue if you are willing to work with us. I can tell you that the patch cut my problems with stop and go lag by more than half or better. However, it did not eliminate the problem completely. I am not back to where I was prior to Update 6. It happens much less frequently, but when it does it's just as devastating as it was before the patch. I'll post a tech support ticket and update it at every occurrence once I'm back in game. It would be nice if I could provide a traceroute with each update, but I don't know how to get the IP of the game server I'm currently using. Any help you could provide us on what you guys need to see would be appreciated and could shorten the time it takes to run this down.

Again, thanks for the update.

Originally Posted by Mark_J

So why would it take longer to login on an SSD when they don't need to Defrag? The answer is because fragmentation isn't the problem.

In my case I know it's my system because my hard drive light is on nearly continuously while logging in. This is what I saw before the defrag tool helped things out.

Originally Posted by uw1975

Seems everyone though is experience the Spike lags, to the point that if I'm grouping with people (instances and raids), all of them experience it at the same time, and I get friends and GLFF people complaining the second after the lag.

Actually I've seen this only rarely. A couple seconds a day or so. Only once having it for ten seconds. And I'm nowhere near Boston, I don't have a souped up system. Only problems I have are longer log in waits and slightly longer waits when transitioning with fast travel.

I was in a Draigoch group where one person out of twelve had bad lag, to the point that his text and voice chat were about 15 seconds behind everyone else when we were passing out loot. Very weird. Also in a couple of skirmish raids it looked like that it looks like only one person is getting lag.

Originally Posted by Lohi

In my case I know it's my system because my hard drive light is on nearly continuously while logging in. This is what I saw before the defrag tool helped things out.

Yeah, I miss that tool, too. I know that Turbine has made an effort during updates to lay the new data down in a way that it shouldn't need defragging, but whatever they are doing isn't working 100%. Over time I'm still getting more and more disc thrashing. Was really nice back in the day when we could fix that on our own. Defrag their data using the tool and gain a sudden burst of speed. Sigh.

Originally Posted by Adder

<snip>

The only possibility and the only common factor in EVERY case is the client software. <snip>

I wanted to point out that there is a lot of hardware (firewalls, switches,etc) at the DataCenter that all players must connect to/thru, that would be a common factor as well.

The more info we can give them in tickets, the better equipped they will be to diagnose...

I for one am partially convinced that a portion of the lag is at least partially related to something in the sound coding, this is what i have done. I do crash out entering some instances with sound on sound off and i dont crash out, that being said i ran around the update with sound muted and i had a reduced number of lag incidents, s i have multiple 75's to play with this is what i have seen. sound on and i complete a deed bang i get a freezup/lag spike sound off and completing the same deed and its hardly noticble if at all. that makes me suspect the interaction of the "deed" update and sound accompanyment. question is anyone else willing to try this out and confirm or disprove this?

The sound might indeed be part of it, alltho it looks mostly like it`s connected to the 32 bit OS` and not the 64, atleast from looking at our own kin roster and who has issues with it

Originally Posted by Maricat

The sound might indeed be part of it, alltho it looks mostly like it`s connected to the 32 bit OS` and not the 64, atleast from looking at our own kin roster and who has issues with it

I use a 64 bit OS and I experience the lag issues...

Originally Posted by Maricat

The sound might indeed be part of it, alltho it looks mostly like it`s connected to the 32 bit OS` and not the 64, atleast from looking at our own kin roster and who has issues with it

I am also using a 64 bit OS and have the lag issues.

I'd also like to suggest, that for those of us here who read the forums, next time you log in to the game, post a couple of messages in Trade and OOC informing people if they are experiencing lag to go ahead and open a ticket. I am guessing that the majority of the people who are having these issues are just suffering through it. The more we can get logging tickets, the quicker we can hopefully get this resolved for everyone.

I also get a lag spike every time my character or LI levels up and whenever I talk to a new Supplier/Healer type NPC. To me, the layman, it feels like the client is doing an extraordinary amount of calculations during these events. Whether they are GPU or CPU related calculations I certainly can't be sure.

I wonder if there are combat skills that are similarly doing a large set of calculations, causing fellowship-lag because said skill affect the whole fellowship? That's total speculation.

Originally Posted by Jayarih

If its a factor outside of Turbine, what do you expect them to do? they have no control over the server conditions outside their company, and while they can request an issue to be looked into there is nothing that Turbine can do to influence a fix if that company doesnt want to do one or one in a timely fashion

Well, first they can actually look instead of saying 'all fixed at our end, you're on your own'.

Then once they've looked they can say 'we're kicking up an almighty fuss'.

My anecdote: currently playing on Landroval while working abroad in Ireland on a tethered 3G cell-phone connection and I've experienced virtually no lag since since arriving, except what you'd expect to be inherent with that type of setup.

Originally Posted by Hydragyrum

I also get a lag spike every time my character or LI levels up and whenever I talk to a new Supplier/Healer type NPC.

I have noticed the same thing. It takes far longer (upt to 3/5 seconds to access the Supplier/Healer menu).

Moreover, it may be tied to a sound issue. Before U6, I was able to plug in my USB Headset and it will be recognized immediately by the game. Since U6 (the same day onwards, so no coincidence here) I have to start the game with my Headset plugged-in, as otherwise the game won't recognize it anymore. Not sure what to make out of it, but I already sent a ticket about it.

I'm highly skeptical of people saying they aren't getting the Red Light / Green Light lag. I'm not saying they are liars, but maybe they are less sensitive to noticing it- maybe a healer with a lot of inductions or something. When playing in groups, I have for several days now asked everyone in my group if they did not get a lag spike when I experience one. There hasnt been a single occasion where the Red/Green wasn't commonly shared through the group. This includes 12-man raids, and 6-man pugs just doing over land dailies. The lag is also prevelant just in crafting and purchasing goods from vendors. It isn't content specific at all. Maybe it is client specific, but if so there is a very small minority that aren't experiencing the issue on Arkenstone.

More anecdotal stuff from me. It is particularily worse while grouping I've noticed. While running Roots today, during the first pull, we all had about 7 seconds of complete stop . . . . . . . go. All of us, shouted out, "wow lag spike" at the same time.

Then the rest of the run was perfect! No lag spikes after that. The unpredictability of it makes it really hard to track down also.

Originally Posted by bastiat1

I'm highly skeptical of people saying they aren't getting the Red Light / Green Light lag. I'm not saying they are liars, but maybe they are less sensitive to noticing it- maybe a healer with a lot of inductions or something. When playing in groups, I have for several days now asked everyone in my group if they did not get a lag spike when I experience one. There hasnt been a single occasion where the Red/Green wasn't commonly shared through the group. This includes 12-man raids, and 6-man pugs just doing over land dailies. The lag is also prevelant just in crafting and purchasing goods from vendors. It isn't content specific at all. Maybe it is client specific, but if so there is a very small minority that aren't experiencing the issue on Arkenstone.

It's probably a mix of both. I remember when those pictures of some web-game using Evendim in the background of their advert were posted and a bunch of people were like "that looks nothing like Evendim!" That's when I realized that some players are a little more "aware" of their surroundings than others. So, I'm sure much of the lag goes unnoticed by some. However, I'm also sure that if everyone was experiencing lag there would be a much bigger uproar.