I purchased RoI today with my credit card and reactivated my VIP account for 3 months at $9.99 a month, but I was charged $15 instead of the $30ish I was supposed to be charged and it says my next billing cycle will be at the $30. This is BS and I want to know how to get this fixed so I'm not paying for a single month at $15 and then $30 for 3 months next bill cycle.
I think this situation is fairly common. I believe you have to change the plan first. It is not the most user friendly system I have dealt with. The good news that Turbine has very nice, competent and efficient people in the account management department.
Unless stated otherwise, all content in this post is My Personal Opinion.