Thread: New Tundra Steed via Crumbling Lossoth Whistle?

I was curious what the shaggy Lossoth pony would look like with my dwarf, so when they offered a preview of the Tundra mount using a temporary whistle from the store, I expected to get a brown steed with a white mane. I was surprised to find my whistle summoned the darker steed which had been rumored to exist on Bullroarer. I have not been to Forochel in a while (and I'm too lazy to make the trip just now) so I don't know if this is available yet or not. It would be a shame if it only exists for 6 hours during leap year!

Oh man... I've been waiting to find out when we'd see that Lossoth horse. Agree, it's a shame its a crumbling whistle.
+Rep for the find though. I've been wanting to see that steed again ever since Bullroarer had it.
And to answer your question, no it's not available in Forochel.... still.

Originally Posted by Griffy

Oh man... I've been waiting to find out when we'd see that Lossoth horse. Agree, it's a shame its a crumbling whistle.
+Rep for the find though. I've been wanting to see that steed again ever since Bullroarer had it.
And to answer your question, no it's not available in Forochel.... still.

*Sigh* Thanks for saving me the trip!

I would love to have this mount.

Speaking of these whistles, I just wish they was wrapped so you could use then whenever.

Are there any plans for a permanent version of this horse?

I have to say this leap day sale stinks. LOL They couldn't do something better then this?

That is a fine looking horse but why only temporary?

Edit: never mind I see now. Not nice though if it is not the horse you actually end up spending your rep items on.

Originally Posted by Arrabell

...Not nice though if it is not the horse you actually end up spending your rep items on.

It's not. My girlfriend just bought the rep. mount to complete her collection and it's still the old version.
So no, turbine is not nice.

Originally Posted by Eartholloth

I have to say this leap day sale stinks. LOL They couldn't do something better then this?

Like what? Another regular store item or cosmetics 20% off?
I think its a very nice idea to let people preview some mounts at a very manageable price. At the very least it is something new *shrugs*

Originally Posted by Vandervahn

Like what? Another regular store item or cosmetics 20% off?
I think its a very nice idea to let people preview some mounts at a very manageable price. At the very least it is something new *shrugs*

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Website Quote:
Celebrate this Leap Year with a Temporary Reputation Mount! Get a Whistle in the LOTRO Store for 5 Turbine Points then try out your mount! Once you find a steed that you love, learn more below about where you can find quests and reputation items to get the real one in game!

LOTRO Store Quote:
This whistle summons a Lossoth Steed that will remain at your beck and call for the next six hours. This mighty steed is awarded to those of Kindred standing with the Lossoth. The Lossoth can be found within Suri-kyla in Forochel. Speed while travelling upon this horse is increased by 62%. NOTE: The whistle timer will automatically begin once the whistle has been purchased from the store.

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The above quotes from Turbine are misleading. The temporary reputation mount is different from the actual mount you get from the reputation vendor. I just did the test, and confirmed this to be true (used 5 Turbine Points for temporary, then purchased the Lossoth Kindred mount for 4.88 gold).

Lossoth temporary mount (via whistle on Feb 29):
http://img831.imageshack.us/img831/8669/lossothtemp.jpg

Lossoth permanent Kindred mount:
http://img844.imageshack.us/img844/965/lossothrep.jpg

Personally, I think this is bordering on fraudulent... at a minimum, it's pretty shady and misleading. Reading their quotes leads you to believe that the temporary mount is exactly what you would be getting if you purchased the Kindred reputation mount. This is not the case with Lossoth.

If you want to see what the mounts look like, you don't need to spend any Turbine Points... you can just check out the following website.

http://www.lotrosteeds.com/

Edit:
Just for kicks, I decided to check out another one... same thing... misleading the customers to think they would get a specific mount, which ends up being totally different.

Annuminas temporary mount (via LOTRO Store whistle):
http://img6.imageshack.us/img6/5484/annuminastemp.jpg

Annuminas permanent Kindred mount:
http://img855.imageshack.us/img855/4...numinasrep.jpg

Also, I submitted an in-game ticket regarding this, which was promptly closed within 15 minutes, with the following reply...
=======
The issue you have described is either not a currently known issue that the In-Game Support team can assist with, or cannot be resolved with the information you have provided. We recommend that you take a moment to submit a formal bug report by typing /bug. Be sure to fully review the information at the top of the bug report form to understand how bug reports are handled.
=======

Originally Posted by Nihu

...
Personally, I think this is bordering on fraudulent... at a minimum, it's pretty shady and misleading.

How about "stupid mistake" instead? Where is the benefit for Turb to give the wrong horse intentionally? Besides, that wasnt really the point of my post.

If you want to see what the mounts look like, you don't need to spend any Turbine Points... you can just check out the following website.

Partly true. But mounts will always look different in motion, on your own PC, with your own settings, with your own character.

Originally Posted by Nihu

=======================

Website Quote:
Celebrate this Leap Year with a Temporary Reputation Mount! Get a Whistle in the LOTRO Store for 5 Turbine Points then try out your mount! Once you find a steed that you love, learn more below about where you can find quests and reputation items to get the real one in game!

LOTRO Store Quote:
This whistle summons a Lossoth Steed that will remain at your beck and call for the next six hours. This mighty steed is awarded to those of Kindred standing with the Lossoth. The Lossoth can be found within Suri-kyla in Forochel. Speed while travelling upon this horse is increased by 62%. NOTE: The whistle timer will automatically begin once the whistle has been purchased from the store.

=======================

The above quotes from Turbine are misleading. The temporary reputation mount is different from the actual mount you get from the reputation vendor. I just did the test, and confirmed this to be true (used 5 Turbine Points for temporary, then purchased the Lossoth Kindred mount for 4.88 gold).

Lossoth temporary mount (via whistle on Feb 29):
http://img831.imageshack.us/img831/8669/lossothtemp.jpg

Lossoth permanent Kindred mount:
http://img844.imageshack.us/img844/965/lossothrep.jpg

Personally, I think this is bordering on fraudulent... at a minimum, it's pretty shady and misleading. Reading their quotes leads you to believe that the temporary mount is exactly what you would be getting if you purchased the Kindred reputation mount. This is not the case with Lossoth.

If you want to see what the mounts look like, you don't need to spend any Turbine Points... you can just check out the following website.

http://www.lotrosteeds.com/

Additionally. Turbine needs to add this mount to the barter at the very least.

Originally Posted by Nihu

Edit:
Just for kicks, I decided to check out another one... same thing... misleading the customers to think they would get a specific mount, which ends up being totally different.

Annuminas temporary mount (via LOTRO Store whistle):
http://img6.imageshack.us/img6/5484/annuminastemp.jpg

Annuminas permanent Kindred mount:
http://img855.imageshack.us/img855/4...numinasrep.jpg

Also, I submitted an in-game ticket regarding this, which was promptly closed within 15 minutes, with the following reply...
=======
The issue you have described is either not a currently known issue that the In-Game Support team can assist with, or cannot be resolved with the information you have provided. We recommend that you take a moment to submit a formal bug report by typing /bug. Be sure to fully review the information at the top of the bug report form to understand how bug reports are handled.
=======

Does anyone know if the temp Annuminas mount was ever on Bullroarer? I remember a couple that were discussed, but not sure about this one. Yeah, misleading to say the least! Thanks for doing the test!

@Nihu file a bug report, not a help ticket

You guys are attributing to malice what can be sufficiently explained by incompetence. They're not trying to screw you, they just made a mistake.

Originally Posted by Vandervahn

How about "stupid mistake" instead? Where is the benefit for Turb to give the wrong horse intentionally? Besides, that wasnt really the point of my post.

Partly true. But mounts will always look different in motion, on your own PC, with your own settings, with your own character.

So, "stupid mistake" for two confirmed reputation mounts so far?

I have edited my post, to include screenshots from just a few minutes ago showing Annuminas mount (today's temporary and the permanent)... in addition to the Lossoth situation.

I hope you're right, because it would be a shame if it wasn't just a slip-up.

Regarding the link I provided... it's a nice indication of what the mounts will look like (their graphics, tack, details, etc). I never said it would be perfect, or that you would be able to see the horses in motion, etc. If you want to use that arguement... neither will today's "offering" from Turbine... because the horse you get with the whistle ISN'T THE ONE YOU GET WHEN YOU PURCHASE FROM THE REP VENDORS.

Originally Posted by zick

Does anyone know if the temp Annuminas mount was ever on Bullroarer? I remember a couple that were discussed, but not sure about this one. Yeah, misleading to say the least! Thanks for doing the test!

Found this in Cithryth's blog
http://city.navsplace.net/lotro/?p=963

Originally Posted by Nakiami

@Nihu file a bug report, not a help ticket

You guys are attributing to malice what can be sufficiently explained by incompetence. They're not trying to screw you, they just made a mistake.

I have submitted a bug report, since my last post update.

I hope they rectify the issue though, because it definitely is misleading their customers.

Originally Posted by Nihu

I have submitted a bug report, since my last post update.

I hope they rectify the issue though, because it definitely is misleading their customers.

================

OK, I have submitted a /bug report TWICE on this issue... and neither are showing in my Open Tickets section of the Help System in-game.

And yes, I got a confirmation screen both times confirming that they were submitted.

They apparently just went *poof*
(unless Bug reports don't show there by design, which to me seems weird)

Originally Posted by Nihu

================

OK, I have submitted a /bug report TWICE on this issue... and neither are showing in my Open Tickets section of the Help System in-game.

They apparently just went *poof*.

And yes, I got a confirmation screen both times confirming that they were submitted.

If I remember correctly, bug reports do not show up in the open tickets. They will contact you by email if they need more information but that's it.

On to the horses! I love both new versions and would love to own them. I wonder if there was a mistake in thinking hey had put these new mounts into the game and forgot it was just Bullroarer instead. I really don't think it was on purpose.

Originally Posted by Eartholloth

I have to say this leap day sale stinks. LOL They couldn't do something better then this?

I was disappointed about the the sale too. If Turbine wanted to tie it in with the February Horse Sale, then why not offer the horses permanently? It doen't make since to have a 1 day special sale for a temp mount.

I would love to be privy to one of their planning session just to see their thought process.

Originally Posted by Elenluin-Menelloth

Found this in Cithryth's blog
http://city.navsplace.net/lotro/?p=963

I was just about to come in and post this, but I've been beaten to it!

For those too lazy to click the link, these horses were in the Store on Bullroarer about a year ago. If I remember correctly, Turbine never really said anything about them, they were just there. And then shortly thereafter they were gone! Again with no word. I've been curious about these horses for the past year and it's definitely disappointing that when they finally do make it to live game it's only for 6 hours as a temp mount. :/

I just bought a Malledhrim whistle -and it summons a Prized Malledhrim Horse, not a Smokey Black one. Oh well.

Originally Posted by Elenluin-Menelloth

Found this in Cithryth's blog
http://city.navsplace.net/lotro/?p=963

I wonder why neither of those ever went live?

I've been wondering about both of these horses too since I first saw pics last year. They better be available form the rep vendors eventually. Makes no sense for them to just be 6 hour temporary mounts. They way things are going though, if they do make it into the game permanently they will be store exclusives.

Originally Posted by Nihu

================

OK, I have submitted a /bug report TWICE on this issue... and neither are showing in my Open Tickets section of the Help System in-game.

And yes, I got a confirmation screen both times confirming that they were submitted.

They apparently just went *poof*
(unless Bug reports don't show there by design, which to me seems weird)

You will never see any tickets associated with a /bug report, nor will you ever receive direct feedback about it. /bug reports go directly to the QA department where they are sorted and input into the database as necessary. There may even be some testing done by QA to see if the bug is easily reproduced, I can't say, as each company has it's own way of dealing with bug reports.

Originally Posted by OnyxSoulbane

Sounds about right. It's stuff like this that i get the most vocal about. Turbine drops the ball in one shape or form, people complain, and others here will defend them no matter what. It's pretty comical in my opinion. I have been pretty dormant as of late, waiting for U6 to roll in and see all the new horror stories. It's stuff just like this occurring that causes myself and many others to have zero faith and trust in turbine. They cant get things right. Many things, many different area's. While this to most seems like a simple mistake, there are always MISTAKES. They never never end, even simple things like this. And in this case it appears CS just sweeps it under the rug with a canned response. And people wonder why some get so upset with Turbine. That response from CS on your ticket is just an insult.

Just another business day at Turbine. Sooner or later, there's gonna be one little mistake too many, and it will create a turning point. Tick tock.......tick tock.......

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I was hoping that it was just a simple mistake, and that they would fix THEIR mistake. Some other posters in this thread were hinting on the fact that I was over-reacting. I was hoping they were correct.

BUT, after the reply from Turbine support ... "We have investigated the issue you have reported and found that the functionality is currently working as designed."

... I now realize that they have no desire to correct the issue of false and misleading information to their customers.

I seriously am shocked over this. Yes, I know that 5 gold is nothing in the grand scheme of things, but that has NOTHING to do with what I'm irritated over. One thing was said and another was delivered. Period. It's even safe to say that I was lied to, regarding this. THAT really pisses me off. I don't care if it was a 1 copper purchase, or 10K gold purchase. Being lied to, or being duped or mislead, is not a good way to conduct business.

Originally Posted by Nihu

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I was hoping that it was just a simple mistake, and that they would fix THEIR mistake. Some other posters in this thread were hinting on the fact that I was over-reacting. I was hoping they were correct.

BUT, after the reply from Turbine support ... "We have investigated the issue you have reported and found that the functionality is currently working as designed."

... I now realize that they have no desire to correct the issue of false and misleading information to their customers.

I seriously am shocked over this. Yes, I know that 5 gold is nothing in the grand scheme of things, but that has NOTHING to do with what I'm irritated over. One thing was said and another was delivered. Period. It's even safe to say that I was lied to, regarding this. THAT really pisses me off. I don't care if it was a 1 copper purchase, or 10K gold purchase. Being lied to, or being duped or mislead, is not a good way to conduct business.

I agree totally with you, and have taken tons of heat and neg rep from many here when i have been so vocal about things just like this, many things. Stat armor, etc, the list goes on and on and on. I just dont believe in letting them off without being critical of Turbine and decisions/actions just like this. How many times must we the players let turbine slide by with this sort of stuff without saying a word and calling them out on it? Every time they do stuff like this, i am right there, Johnny on the spot. If players dont get vocal about this sort of thing, they will do as they do now, forever, and keep cramming inferior bug ridden content and tons of mistakes, big and small, down all of our throats to infinity. Players need to let them know that this is unacceptable from a game company. So far, being vocal about all these things hasnt seemed to be enough, this stuff keeps occurring all the time in many different areas and with various issues in this game. Either they are gonna wake up some day and "get it", or they wont. But one thing is very sure, remaining silent when things like this go on all the time certainly wont motivate them to "getting it".

So it's ok fanboi's, pom pom shaker's as i call you, all of yah jump on my back and neg rep me to hell and back. All i have ever done is call a spade a spade, as i do in real life. What's right is right, and what's wrong is wrong. Troll all yah want, have bad dreams about me in your sleep, but all i have ever tried to do here is attempt to get things right that are wrong.

Fire away.

Originally Posted by Bucaneve

I just bought a Malledhrim whistle -and it summons a Prized Malledhrim Horse, not a Smokey Black one. Oh well.

I did too as I was really wanting to try the smokey black one, in fact I had bought all but the TH whistle to try them all out but the smokey black was the one I was most interested in. Just one more straw to add to the camel's back, though it's not like the "store" innovators give a rats behind as long as they get their 5tp out of us. It will be interesting to see how long until someone at the top figures out that the bad press stuff like this causes could be their downfall.

Originally Posted by Ironcrown

I was disappointed about the the sale too. If Turbine wanted to tie it in with the February Horse Sale, then why not offer the horses permanently? It doen't make since to have a 1 day special sale for a temp mount.

I would love to be privy to one of their planning session just to see their thought process.

Seriously! Imo they totally missed the boat on this sale, they should have offered milestones, in keeping with the "leap" theme.

I don't know, it seems like putting two horses in a pool of several mistakenly is entirely possible. 2 is not much more than 1. It probably all just pulls out of a database -- extra rows were moved, who knows.

It's also possible that this ticket should have been escalated, but was improperly handled. Turbine isn't a gelatinous hive mind... stuff happens.

But I really can't see what purpose there is in pissing people off over a one time TP purchase. If you're the type of person looking to spend a significant amount of cash on one mount you don't strike me as the type of consumer they're wanting to gouge one time, piss off and forget. They'd want you to stick around and continue buying things.

I'm not saying it's a cool. It's a mistake. It's irritating. I'd not be pleased and I've bitched on here many times before. I just think it's premature to laugh at everyone who defends Turbine and assume this is entirely malicious.

Personally I would write help or customer support about it, particularly if you've spent any TP on any of this at all. It's misleading and wrong and no guy checking bugs is going to be involved with that process. I've had TP related mistakes on their end fixed before... I know that's only part of the real problem here, but it's something. Maybe it affecting income will escalate it across the board.

The part I'm most grumping about is that these 2 horse designs never left Bullroarer test server. They never made it to the Lossoth and Wardens' reputation vendors.
While the Wardens horse was a bit moldy green looking in parts, the Lossoth Steed was perfect and the few of us that got to see it on BR (Cithryth snapped some high resolution screenies for me.) were anticipating its' release to Forochel.
I think it's very cool that they appeared on the temporary whistles, but I want to know; Why only there? They had stats that were not even reputation worthy, they were your normal 100 morale horses. When are these horses getting released to live. I'm going to hire a herd of hobbits to chew off Sapience's kneecaps if that Lossoth steed doesn't make it to Forochel SOON™.

Originally Posted by Griffy

The part I'm most grumping about is that these 2 horse designs never left Bullroarer test server. They never made it to the Lossoth and Wardens' reputation vendors.
While the Wardens horse was a bit moldy green looking in parts, the Lossoth Steed was perfect and the few of us that got to see it on BR (Cithryth snapped some high resolution screenies for me.) were anticipating its' release to Forochel.
I think it's very cool that they appeared on the temporary whistles, but I want to know; Why only there? They had stats that were not even reputation worthy, they were your normal 100 morale horses. When are these horses getting released to live. I'm going to...

... Find a herd of chinchillas riding against you to war?

Otherwise. I strongly agree.

Originally Posted by Newtoo

I did too as I was really wanting to try the smokey black one, in fact I had bought all but the TH whistle to try them all out but the smokey black was the one I was most interested in. Just one more straw to add to the camel's back, though it's not like the "store" innovators give a rats behind as long as they get their 5tp out of us. It will be interesting to see how long until someone at the top figures out that the bad press stuff like this causes could be their downfall.

Yah, i did the same thing too, got the grey one, not the smokey black one.

This makes it three out of the six or so in that bunch. Three is much more than two, and half of six.( if there are actually six in that deal, i havent counted).

Is half of whats promised actually delivered acceptable? I dont think so.

Originally Posted by Crell_1

... Find a herd of chinchillas ...

Mmmm... Appeteasers.
*done derailing, /blames Crell*

Originally Posted by Griffy

The part I'm most grumping about is that these 2 horse designs never left Bullroarer test server. They never made it to the Lossoth and Wardens' reputation vendors.
While the Wardens horse was a bit moldy green looking in parts, the Lossoth Steed was perfect and the few of us that got to see it on BR (Cithryth snapped some high resolution screenies for me.) were anticipating its' release to Forochel.

These mounts must have broken out of their BR paddock and found their way to live, but now that they've been discovered they'll disappear again :-) You're right about the moldy green on the warden horse, though nicely built otherwise!



I would like to think this was an unplanned(?) preview of mounts that will become available, but more likely it is just a glitch

Originally Posted by semjaza

Personally I would write help or customer support about it, particularly if you've spent any TP on any of this at all. It's misleading and wrong and no guy checking bugs is going to be involved with that process. I've had TP related mistakes on their end fixed before... I know that's only part of the real problem here, but it's something. Maybe it affecting income will escalate it across the board.

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I have submitted a "Criticism"/Suggestion to Turbine, via one of their online web forms, with all the details. I highly doubt that anything will come of it.

Judging from the response I got from a previously submitted ticket, I have zero faith in their desire for "customer satisfaction".

If you don't know what I'm referring to, go back further in this post thread, and see all the details (Copy & Pasted quotes, screenshots, etc).

Originally Posted by Nihu

----------------------

I have submitted a "Criticism"/Suggestion to Turbine, via one of their online web forms, with all the details. I highly doubt that anything will come of it.

Judging from the response I got from a previously submitted ticket, I have zero faith in their desire for "customer satisfaction".

If you don't know what I'm referring to, go back further in this post thread, and see all the details (Copy & Pasted quotes, screenshots, etc).

Well you got more faith then me man. I wont bother to submit anything via that channel cause i already know those are minutes of my time on this planet i will never get back. If vocal complaints via these forums dont do anything, submissions to some back water black hole isnt gonna do any good either i am afraid to say. But good on yah for trying any way.

Originally Posted by OnyxSoulbane

Yah, i did the same thing too, got the grey one, not the smokey black one.

This makes it three out of the six or so in that bunch. Three is much more than two, and half of six.( if there are actually six in that deal, i havent counted).

Is half of whats promised actually delivered acceptable? I dont think so.

What I don't understand about this is why are people buying the crumbling Malledhrim whistle and expecting to get the Smokey Black Horse? Yes, I realize the Malledhrim rep vendor has two horses. Yes, I can understand why more people might be interested in the black horse over the grey horse. But seriously, you bought the "Crumbling Malledhrim Whistle" and didn't expect to get the "Prized Malledhrim Horse?" The horse that is the ACTUAL rep mount? The other horse (Smokey Black) was the winner of a "Design a horse" contest.

Really, it would have been nicer if they had included more whistles. One that included the Smokey Black horse would have been cool. Still, adding the Malledhrim horse whistle to the list of mistakes seems excessive. Honestly, it makes it seem like you're looking for reasons to hate Turbine.

That being said, don't get me wrong. I'm not defending any of this.

However, I do think it much more likely to be an accident. The Lossoth whistle and the Warden whistle are likely just pointing to the wrong mount.

The ticket reply is a little disheartening. However, it frankly seems like a canned response from someone who doesn't work on code. As the whistles are actually working (ie actually calling a mount, even if it is the wrong one), it doesn't seem to fall into the "ticket and get a GM to fix" category. So, likely canned responses will be all you get. The bug reports you will rarely get any information back. Yet, that seems to be the route to get it fixed.

Does that suck? Yes. Do I wish it was different? Yes.

I still don't see the malice in it. It seems like a bug.

Just to be clear. I'm not defending turbine for any of their mistakes or decisions. I just don't understand actually looking for reasons to be upset.

I do have a question, though. Have these whistles been in the store for a while or were they just added? I don't recall seeing them before, but I rarely have occasion to look through the mounts section. If they were just added, are they being removed after this one day sale?

Originally Posted by Xaelon

But seriously, you bought the "Crumbling Malledhrim Whistle" and didn't expect to get the "Prized Malledhrim Horse?" The horse that is the ACTUAL rep mount? The other horse (Smokey Black) was the winner of a "Design a horse" contest.

I get what you're saying, but to be fair the Smokey Black Steed was the only Malledhrim rep steed for a long time - the Prized Malledhrim Steed came much later.

Originally Posted by Cithryth

I get what you're saying, but to be fair the Smokey Black Steed was the only Malledhrim rep steed for a long time - the Prized Malledhrim Steed came much later.

Ah well, I wasn't aware of that, as I haven't been around that long. I can see how that might add some confusion. Still, as the majority of the rep mounts are labeled as "Prized Reputation Group Mount," where Reputation Group is whichever group sells that horse, I'd personally expect it to follow that pattern. ...but like I said, I wasn't aware that the Malledhrim mount was added later. Thanks for the info!