Ok, so i just got lotro up and "running" again on my new pc. However, when i get to the character menu. I can see all the panels, but everything else is just black. Can't see my character or any of the scenery. Just the left and right panels. Also, when i click "Enter middle earth" it goes to the loading screen but nothing happens - it doesn't load :S
If your character select screen is coming up with the 2D elements like menus and buttons showing up, but the 3D items like the characters or the area the characters would show normally is just a blank "black" screen, and you are unable to select items like the character’s race, gender or class, it may be due to your graphics card being an affected Intel "onboard" graphics card that is not able to support features of DirectX 10 or DirectX 11 graphics mode.
While on the Character Select screen, click "Options" and choose "Graphics". In there, look for "Graphics Hardware Level" and change that drop-down from "DirectX 10/DirectX 11" to "DirectX 9”. Click "Accept"/"Ok". Exit the game client and relaunch the game. Doing so should allow the graphics card to render the 3D elements of the game.