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  1. #1
    Junior Member Online status: CutenessofTruth is offline Reputation: CutenessofTruth the Neutral
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    Exclamation Another Instance of the game running, HELP!

    I keep trying to log in and i keep getting told another instance of the game is running. I've tried restarting the computer and logging in useing another username. It was working fine yesturday any suggestions?

  2. #2
    Post Master Online status: Yula_the_Mighty is offline Reputation: Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow
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    Re: Another Instance of the game running, HELP!

    This situation happens for me when I try to start the client. My PC launches two instances of the client software. This often occurs when my PC is very busy at the moment. All you have to do is kill one via the task manager. Alternatively if you are having problems, right click on the launcher icon, from the menu select "Open" via a left click.

    I will start up my PC. I will try to launch firefox, the game launcher and outlook. If I am not careful I end up with two Lotros, three firefoxes and two outlooks. My PC is still chugging with startup activities like skype, antivirus ...
    Last edited by Yula_the_Mighty; Jul 26 2011 at 12:35 PM.


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  3. #3
    Junior Member Online status: CutenessofTruth is offline Reputation: CutenessofTruth the Neutral
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    Re: Another Instance of the game running, HELP!

    That's not the problem, only one instance of the game is running, I've even check task manger.

  4. #4
    Post Master Online status: Yula_the_Mighty is offline Reputation: Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow Yula_the_Mighty a Light from the Shadow
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    Re: Another Instance of the game running, HELP!

    Quote Originally Posted by CutenessofTruth View Post
    That's not the problem, only one instance of the game is running, I've even check task manger.
    Then do not worry about. Play the game. The message is for the second instance of the game that started and failed. It is possible that both instances crashed. In which case, close the message panel, start one via the right click after making sure there is no other copy of lotro running and or hung with the task manager.
    Last edited by Yula_the_Mighty; Jul 26 2011 at 12:44 PM.


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  5. #5
    Junior Member Online status: CutenessofTruth is offline Reputation: CutenessofTruth the Neutral
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    Re: Another Instance of the game running, HELP!

    It will not even let me play the game, I log in, it finds the world, then it pretty much tells me another instance of the game is running and it goes back to the log in screen.

  6. #6
    Senior Member Online status: Total-MAdMaN is offline Reputation: Total-MAdMaN the Wary Total-MAdMaN the Wary Total-MAdMaN the Wary
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    Re: Another Instance of the game running, HELP!

    Quote Originally Posted by CutenessofTruth View Post
    That's not the problem, only one instance of the game is running, I've even check task manger.
    Including the Processes tab?

  7. #7
    Junior Member Online status: CutenessofTruth is offline Reputation: CutenessofTruth the Neutral
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    Re: Another Instance of the game running, HELP!

    Yes even the proccesing tab, I'm reinstalling/repairing it and seeing if that will fix it.

  8. #8
    Turbine Customer Support Online status: Mirthgar is offline Reputation: Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte Mirthgar the Neophyte
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    Re: Another Instance of the game running, HELP!

    Are you getting the message "Cannot bind to local socket is another instance running?" if yes then go through this article here detailing that.

    If its the launcher reverting to its normal message of "The Lord of the Rings Online is already running" which it does when the games 3D graphics client program launches this is normal functioning, what's might be occurring in that instance is just that the game client itself is not launching after that. Usually due to graphics/options settings outside the systems ability to support.

    If that latter one is whats happening try these steps:

    Start by opening up “My Documents” (XP) or “Documents” (Vista/Win7) > “The Lord of the Rings Online” and look for "Userpreferences.ini" and rename that to "OldUserpreferences.ini" and relaunch and on the main launcher at the “server select” list click the third button in the row in the upper-right corner (the one with the single down arrow on it) and choose "Options". In there under "Repair" click to enable the "Reset game display settings" option, click ok, then log in again to test.

    (If you get prompted to enable DX10/11 Graphics at this stage choose no to test on the default of DX9 mode)
    -Helpful Turbine Support Links-
    Note: The Customer Support forums are for Player-to-Player help, for official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add noreply@turbine.com and accountsupport@turbine.com to their "safe senders" list and your contacts list/address book.

    Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  9. #9
    Junior Member Online status: CutenessofTruth is offline Reputation: CutenessofTruth the Neutral
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    Re: Another Instance of the game running, HELP!

    Reseting The Game Display Settings worked! Thanks so much!!

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