I didn't found any answers from here so I will start new thread.
My question is, are Visa Electron supported payment method? I know that Turbine accepts credit/debit, but Electron are always the more tricky one to pay. My electron worked fine on Codemasters but now on Turbine, I get this error 30005 when I try to upgrade my account to VIP.
It would be great if someone knows what to do or otherwise I have to buy expensive GTC so I can be VIP again.
It isn't officially supported, but we've had reports that some players are able to add an Electron card by selecting Visa, and then entering the correct details.
If that isn't working for you, you can follow the steps in this sticky, and/or contact Account Management support. Alternatively, we do accept other payment methods, including GTCs, which are available from our Digital River store here and PayByCash.
LOTRO Support Page & Knowledge Base
To request a Paid Service or support from a specific team, click the "Support Center" tab, then "Submit a Ticket"
English Account/Store Support is available at 855-WBGAMES or (781) 407-4020.
Sunday - Saturday from 10:00 AM to 7:00 PM Eastern
It isn't officially supported, but we've had reports that some players are able to add an Electron card by selecting Visa, and then entering the correct details.
If that isn't working for you, you can follow the steps in this sticky, and/or contact Account Management support. Alternatively, we do accept other payment methods, including GTCs, which are available from our Digital River store here and PayByCash.
I have also another question after I read your post. Are you going to support Electron as a payment method?
We continue to work to add additional payment options (including Visa Electron) and improve our billing system. We don't currently have any specific time frame, but we'll certainly announce when any new options are available.
LOTRO Support Page & Knowledge Base
To request a Paid Service or support from a specific team, click the "Support Center" tab, then "Submit a Ticket"
English Account/Store Support is available at 855-WBGAMES or (781) 407-4020.
Sunday - Saturday from 10:00 AM to 7:00 PM Eastern
So I bought VIP with Visa Electron from lotro launcher and I got it but when I was looking my money 1-2 days later it didnt take the money. But I think that Turbine takes the money first and after that grants me a VIP but am I true? :ss I want answer quick because im pretty scared what is going to happen....
Turbine Customer Support
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Contact Account Support (information in my signature) and they will take a further look for you. This isn't something I can investigate on the forums.
As this is a very old thread, I am going to close it.
LOTRO Support Page & Knowledge Base
To request a Paid Service or support from a specific team, click the "Support Center" tab, then "Submit a Ticket"
English Account/Store Support is available from 10:00 am to 7:00 pm, 7 days a week. (GMT -5). 855-WBGAMES (855-924-2637)