Thread: Activate GTC after account expires

My account has a status premium.
I bought a GTC, brought the number to myaccount.turbine.som
I received a letter: "MyAccount @ Turbine: The Lord of the Rings Online (tm) Subscription Resumed!"
But my account remains a premium.
The record on this forum: GTC and Product Key Issues with Upgrades or Resubstsription, says: If you wait until after you account expires, you will have to contact support.

Is this enough entries to fix this problem?
login: <edit>

P.S. I apologize for any mistakes, English is not my native.

I'm sorry, but we cannot assist with account specific questions, updates or issue on the forums. Please submit a web inquiry to Account Support, or call them when they are open.

Unfortunately, I am somewhat confused by the multiplicity of technical support services.
Can I ask you to give some more precise link?

Please go to
http://support.turbine.com/ics/suppo...p?deptID=24001

Click the "Support Center" tab.
Then click the "Submit a Ticket" button.
Complete the form on the next page and click "Finish".