Thread: Age requirement?

So, my younger brother was trying to sign up for a LOTRO account, but the site said he was a couple years too young. I was wondering if that was a legal-type rule that could not be bent or if it was more of a guideline; since my dad plays this game as well. My main question is this: If my dad gives my brother permission to play, would Turbine/LOTRO staff have any issues with him changing his age so he could play with us?

COPPA requires parental consent below a certain age to store any of the personal details and it's doubtful turbine wants to deal with the red tape involved involved in parental verification. I'd love to hear their responses though. It safer for families to play together afterall than have kids freely roaming the net!

http://www.coppa.org/

Thank you very much. I wonder if there's any way I could actually prove consent... I wonder if an email from my dad would suffice.

That is a very useful link, thank you!

Originally Posted by GeorgeRogersClark

Thank you very much. I wonder if there's any way I could actually prove consent... I wonder if an email from my dad would suffice.

That is a very useful link, thank you!

I think a CC# was at one point sufficient parental verification, but Turbine would have to have some means to handle that. Have your dad give account services a call during business hours and they can probably sort something out!

Hello all,

COPPA focuses on the collection of personal information for children under the age of 13. The best option is to not include any of your child's personal information when creating the account. This can be done by creating the account with the parent/guardian's information and allowing supervised access to the child. Please keep in mind that this is the only situation where it's acceptable to allow access to an account by someone who isn't the account holder.

A detailed overview of COPPA can be found HERE.

~SDM

Originally Posted by SDM

Please keep in mind that this is the only situation where it's acceptable to allow access to an account by someone who isn't the account holder.

A detailed overview of COPPA can be found HERE.

~SDM

SDM, can we please get this sticked in the account support forum, put in the FAQ or at least added to the Dev tracker to make it easier to find and reference?

Sure thing, we will add this information to the FAQ.