Thread: Turbine Support Email

Whats the email address for turbine tech support?
I recently got a pre paid credit card. Registered it at the credit cards website. Went to update my payment info in the Lotro store. It says
"Unable to update billing information try again later"
I try again later and i now have 3 charges for 1$ each taken off my credit card and I haven't gotten a damn thing yet.
All I want to do is buy some frigging points before the sale is over.

From the Knowledge Base:

You can call or email the Account Support department. Send an email HERE.


Contact Account Support via telephone at: 1-781-407-4020 Noon-8:45pm EDT Monday-Friday.

when i log in,the game will work but when i try to make my figure, the back ground is black and it wont let me continue my figure creation.What should i do?

Originally Posted by jake50

when i log in,the game will work but when i try to make my figure, the back ground is black and it wont let me continue my figure creation.What should i do?

switch to directx9

http://support.turbine.com/link/port...lass-or-Gender

Please contact Turbine support at support.turbine.com or open a new thread for specific issues. Thank you.