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  1. #41
    Grand Member Online status: Eliel is offline Reputation: Eliel the Neophyte Eliel the Neophyte Eliel the Neophyte Eliel the Neophyte Eliel the Neophyte Eliel the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    The biggest thing is being re-directed to the page I was just on. The other day, I followed a link from Casual Stroll to Mordor that pointed to a LOTRO forum thread. I opened it in a new browser tab. When the new tab loaded, it had the same CSTM page, not a LOTRO forum page. That's some weird stuff there, and I have confidence it's not CSTM's issue.

    Glad to hear it's not just me. I was starting to wonder.

    I honestly have no other issues right now. I've adapted to the new forum. It's just clicking and not getting the page I asked for that frustrates me.

  2. #42
    Senior Member Online status: coot is offline Reputation: coot the Wary coot the Wary coot the Wary coot the Wary coot the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    you click forums and it goes nowhere the first time.

    You try to go straight to dev tracker from main page and it never lets you

    Could we PLEASE bypass that movie....and it's not clear from there (at first) how to get to the forums or whatever you want...it's a main page that is set up totally to sell ftp.

    Everything is slow to load.

    Oh yeah, is there a way to easily find your old posts? used to you just clicked your name at top.
    Last edited by coot; Nov 15 2010 at 07:38 PM.

  3. #43
    Grand Member Online status: Feybobiam is offline Reputation: Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads Feybobiam the Watcher of Roads
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Under Firefox 3.6.12, here.

    I run faster logged out than logged in.

    And uh...everything else Delaney said.
    www.themeaningofhaste.net/
    Lorthag, R6 Uruk Warleader - The Meaning of Hate
    "The only thing our opponents can do that we care about is die." -- Graalx2

  4. #44
    Senior Member Online status: MCorey is offline Reputation: MCorey the Wary MCorey the Wary MCorey the Wary MCorey the Wary MCorey the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    My single biggest gripe:

    Rendering a page in the Turbine forums spikes Firefox's CPU utilization to 100% on one core (50% total on my dual core box, 25% on my quad). Trying to open multiple pages (e.g., middle clicking on several links from the dev tracker) results in my system stuttering after 2-3 pages; I generally can't open more than that until the first have rendered.

    Since the pages also take ~6-10 seconds to fully render, Turbine has successfully turned browsing the forums into a CPU intensive task.

    Since utilization also spikes while mousing over all those nifty javascript menus, I suspect they're the biggest culprit. The fact that you're loading that whole mess for every page is poor design - your forum home page is 143kb in raw text, the dev tracker is 141kb.

  5. #45
    Poster of Note Online status: mr_toad is offline Reputation: mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    When I try to navigate to and lick on 'Devtracker', I'm taken to another page (like the announcements) that I don't want to be at.

    other favorite middle-earth related games: The One Ring RPG, published by Cubicle 7; LotR: The Card Game, published by FFG

  6. #46
    Poster of Note Online status: mr_toad is offline Reputation: mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte mr_toad the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    When I try to navigate to and click on 'Devtracker', I'm taken to another page (like the announcements) that I don't want to be at.

    other favorite middle-earth related games: The One Ring RPG, published by Cubicle 7; LotR: The Card Game, published by FFG

  7. #47
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Things that bug me most:

    - way too slow compared to the old forums
    - when I click on a thread link it takes me to forum home page instead. Happens quite often
    - no widescreen support (or I just cannot find the right settings to change it)

    Looking at the bottom of the page I see: Powered by vBulletin™ Version 4.0.4

    SI Games are using similar engine for their forums (vBulletin™ Version 4.0.7).

    Turbine, take a look at how it should be done: http://community.sigames.com/

  8. #48
    Junior Member Online status: headtrauma is offline Reputation: headtrauma the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    The old forums stretched out and made use of my wide screen monitor, the new version just tunnels down the center
    with huge blacked out sides.

  9. #49
    Grand Member Online status: ANewMachine is offline Reputation: ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend ANewMachine the Bounders-friend
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Two big things:
    1.) It's borked the in-game bug reporter. Typing /bug brings you to a login (really? Even after you've linked in-game and forum logins). This then brings you to the main forum list. You then have to close the bug report window and reopen it. When your bug reporter is bugged, there's a big, big issue.
    2.) Logouts/problems with links. I often go into a forum, click on anything interesting into new tabs (might be as many as 5-10 links). Then I move over into the tabs and find they're the main forum list, or, worse, I've been logged out AND booted to the main forum list. This is on the Chrome browser, but I've seen similar issues from Firefox.

    Now for wrath, now for ruin and a red nightfall!

  10. #50
    Senior Member Online status: dorkchops is offline Reputation: dorkchops the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    The in game bug reporter has asked me to login one day and then worked fine the next. But seems to act up intermittently.

    I just opened the dev tracker and clicked the first 10 into new tabs. I have my forums settings set to show 100 posts, hide user sigs, and hide user avatars. took about 8 seconds for the tabs to load. I use Google Chrome. 8 seconds isnt too bad but it starts to wear on you if you click back and then click another post and click back and click another post.

    Celestrata:
    I know previously there was a option to use Google Gears for the My Lotro... chrome has that built in are there any plans to open up the gears support to the forums as well?
    Dorkchops Dwarf Champion LVL65 SM Tinkerer Darwing Elf Lore-Master LVL61 SM Explorer Galiwyn Women Burglar LVL65 SM Armourer Galibald Hobbit Hunter LVL63 SM Historian, ETC..
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  11. #51
    Senior Member Online status: MerrickapMilandra is offline Reputation: MerrickapMilandra the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Sapience View Post
    Given the OPS question, what is it you feel needs to be fixed? "Fix it" isn't exactly informative. We have made many fixes to the forums in the past several weeks, with more on the way. The layout is not going to change.
    The top dropdowns in vb 4 are horrible. They don't show up right away and as a mouseover in firefox they tend to trigger all at once. There's no easy way to get to a class forum, a world forum, or the dev tracker without triggering all of the dropdowns and staying put for about 15 seconds, which wasn't a problem in vbulletin 3.7

    The dev tracker doesn't even load on bookmarks, signed in or not, cookies or no. I have to doubleclick the tracker, let it load, sign in, sign out again, and then sign back in and hit my bookmark.

    It's a really irritating pain in the rear and it doesn't seem to matter which browser I use, it just doesn't load decently since the upgrade.

    If it's not changing then I'll continue to deal, but whatever changed from 3.7 to 4.x is just painful in all kinds of ways.

  12. #52
    Junior Member Online status: Merilwyn is offline Reputation: Merilwyn the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Snowlock View Post
    The biggest thing is its so slow. It feels laggy and clunky.

    Other smaller irritants are sometimes you'll click a link to go to another area of the forums, and it'll just refresh your current page.

    Also, as you're typing a response, sometimes the page will just refresh itself and wipe out everything.

    But those are minor. The speed is the main thing.
    This. Running a solid connection on a solid computer with Firefox browser and the page loads are really slow if they respond at all. Most times I fight with the navigation bar at the top which doesn't like to actually respond to my clicks. Love the information I can find on the forums but the function of them currently is baaaaaad.

  13. #53
    Poster of Note Online status: Morcanden is offline Reputation: Morcanden the Wary Morcanden the Wary Morcanden the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    I use Chrome, if that info helps...

    Irks:

    1) Every single time I open forums.lotro.com, I have to click on a link, wait for a reload (it appears to mark all forums as read), and then click the link I want to actually go to before I can actually leave the front page.

    2) I hate the set screen width.

    3) Response time is often horrendous. Is it downloading the background image every time I follow a link or something? Is it the login info? It's not using a certificate or anything... what takes so long? It's text!

    4) Linked items (e.g. Certhloch) no longer pop up info on mouse-over like they used to except on a character page.

    5) Can we get the tabs rearranged or moved, or hover time bumped up? I'm constantly mousing over Lorebook or My Account, when all I care about is the Forums, and this prevents me from using the links for a few irritating seconds.

    That's all I've got for now.

  14. #54
    Grand Member Online status: Sssnapdragon is offline Reputation: Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads Sssnapdragon the Watcher of Roads
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Celestrata View Post
    If you guys can keep adding to this thread and provide specific details as to what's irking you with these forums, it would be greatly appreciated. My current mission is to take your problems, consolidate them for the other teams, and then pass this information along. I've got most of the big issues (forum performance, search functionality, link errors, logouts, etc...) but I can always use more information to add to my report.

    Thanks guys! We'll get through this together!

    ~Celestrata
    Does saying that overall the new forums are much worse in every way than the old forums count? The colors are off, the scaling doesn't work well on all browsers, the links at the top sometimes stay open and won't go away or they move and flit around so I can't click on them. The threads are not consistent on how they open--sometimes to the first post, sometimes to the last, sometimes in the middle....I can't figure out why. The emoticons are so atrocious I wish you'd just remove them completely. It's not intuitive or friendly and has completely ruined my motivation to make meaningless Landroval PvMP blog posts...so if your goal was to get us to stop posting so much, then you've done well. But as for me....I hate the forums
    Kynji

  15. #55
    Senior Member Online status: BellusDuFenna is offline Reputation: BellusDuFenna the Wary BellusDuFenna the Wary BellusDuFenna the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Darmokk View Post
    Again, it is just vBulletin 4.x.

    All kinds of websites on the 'net upgrade from vBullin 2-3.x (which lotro used before) to vBullein 4.x because it allows smooth integration with other components. Usually blogs and the like, in the case of LOTRO.com all kinds of non-forum stuff that you see right in the bar taskbar above this post.

    But see my last posting, while vBullein 4.x did this the new owners of the software also fail to understand what the core of a forum is, how people read it, why faster is better and the like. Most likely the new owners of vBullein are entirely clueless and the integration things were still done by the old company. I don't think they have any of the old programmers on board and the new suits are clueless, so improvements are not in sight. Nor can Turbine do anything about it except going back to 3.x which will undo the unification of the lotro.com services, which isn't going to happen.

    Just check out vBullein's own forums where previously vbullin loving web admins trash the new thing like there's no tomorrow.

    On top of that Turbine's custom hack for the login does some extra damage.
    Actually, I'd say the custom hacks do a lot of extra damage, actually. I've been using the forums for "Rift: Planes of Telara" a lot lately, which are also vbulletin 4.x, and they are significantly faster than these lotro forums are. The only problem I have there is the site logs me out after 20 minutes, whether I'm active on the forum or not. Rendering speed is not an issue like it can be here.

    All in all, that tells me the addons and hacks Turbine is using in this vbulletin forum are causing a lot of problems with the base software, slowing them down a lot more than normal.

  16. #56
    Adventure Organizer 2012 Online status: RJFerret is offline Reputation: RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable RJFerret the Indomitable
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Firefox 3.6.2

    Although these are the slowest loading forums I've ever been to (including personal home forums people run on their own home computers), they don't load as slowly for me as others.

    I also have the http://forums.lotro.com/?sp_login=1 problem. I've given up navigating the forums and just leave half a dozen tabs permanently open, when I reload, often it shows that link instead, reload again and the page finally (slowly) comes up. This is when it doesn't decide I'm not logged in, which never requires me to log in, just reload the page, then magically I AM logged in. I'm not even sure how that is possible.

    The resulting page is a fixed with, which was the way bad web designers worked in the 90s. Then they learned not everyone browses on the same 13" monitor. Not everybody has their web browser window size the same, not everybody scales their browser experience or OS the same. The width should be set to a percentage, not fixed width.

    The forum search says you have to wait a certain number of seconds between searches, like 20 or something. This is PAINFULLY slow. Additionally, it says hundreds of seconds to go!

    If you have that big a problem with bots searching your system, for us humans, how about making it an increasing amount? Maybe 2 seconds from the first search, 4 from the second, 8, 16 and so on? It REALLY sucks if you didn't guess the perfect search string the first time or you search titles only as I usually do and then want to search entire threads.

    I never click the horrendous mess at the top, but on my screen, the second line, "My Characters My Kinships" overlaps the third line "Forum List Discussion Forums".

    The fourth line "New Posts" is directly on top of the fifth line "Home >> something I can't read >> LOTRO Community Site..."

    People are missing when they have direct messages as the only indication is a 1 at the top line. It should change color or be more apparent as it totally blends in with the "Logged in as..." stuff.

    I agree, white text on a white background is incredibly bad, and the dark grey on dark gray is almost as bad (notice my subtle change in grays?)

    This is subtle, but when you are viewing page one of a couple page thread, page two is NOT underlined (IE, 1 2), web standards used to be clickable links were underlined. I get down there and am baffled how I'm on the last page when I just read the thread start!?

    If I were to ask for just one change, it would be to fix search.

    If I were to ask for one more change, it would be performance, I know this doesn't impact me as much as others, but it's still sad it loads like it's on a 56k modem instead of my fiber connection.

    The third highest priority for me would be the fixed width.

    Thank you for soliciting feedback, that at least is appreciated!



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  17. #57
    Senior Member Online status: BellusDuFenna is offline Reputation: BellusDuFenna the Wary BellusDuFenna the Wary BellusDuFenna the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Tain_Silphane View Post
    - no widescreen support (or I just cannot find the right settings to change it)
    I just hold down the CTRL key and scroll my scroll-wheel in, to make the forums big enough to (mostly) fill the screen. It isn't a perfect fix, but it does work to some degree. Sure, I have to scroll back out for most other sites, which are now too big because of this, but that's a price I'm willing to pay... for now.

  18. #58
    Grand Member Online status: Thane9 is offline Reputation: Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire Thane9 Protector of the Shire
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    All of the above + complete and utter lack of functionality with older browsers.

    IE 6 renders them virtually unusable/unreadable.

    Can I ask one thing?

    What was broken with the old forums? 10,000+ posts and I never had a problem. Why "fix" what isn't broken?

    Seems to me that's a whole lot of development hours/$$/etc that could've gone to game systems. And if you're looking for work IN-GAME I can give you a list of known issues that have been ignored for months, and in some cases years. Plenty to do there folks.
    Last edited by Thane9; Nov 16 2010 at 12:05 AM.
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  19. #59
    Senior Member Online status: Finrandiras is offline Reputation: Finrandiras the Wary Finrandiras the Wary Finrandiras the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Well, since you are asking:

    I am using Firefox with few addons, also AdBlock and I had to block all the flashy images around forum to make it a little bit faster, otherwise I could not be bothered to visit US forums, EU forums are faster, so I visit them.

    1) It is SLOW. I can bare if some site loads 10s, if it needs to be done only once. But at the moment is loading anything I click 5-10s, that is a HUGE pain. Same as old Lorebook.
    In my opinion forums+lorebook would have double the activity if the response/loading or whatever is making it that long will be under 2 seconds.

    2) Every single time I open forums.lotro.com, I have to click on a link, wait for a reload (it appears to mark all forums as read), and then click the link I want to actually go to before I can actually leave the front page. (copied from other member)

    3) Random log-outs from the forum.

    But to make it clear, the main problem of current state of this forum is how SLOW it is.

  20. #60
    Grand Member Online status: Nymphonic is offline Reputation: Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by mjk47 View Post
    Is it just on your phone, or is it on your PC as well?

    If I was seeing that sort of performance on my PC, I would be just as irritated. However, I see times measured in seconds, not minutes. From that I infer that things are probably leaving Turbine quickly enough, but either getting held up on the way or when they arrive. Absent major bandwidth limitations, I would suspect the end-point, although I don't have a ready explanation of why I see so much better response that you do.

    Also, I don't see the multiple click problems other seem to.

    It does go much slower on my (Symbian) phone, but that tends to be true of all websites as I live in an area where the available bandwidth seems to be pretty low.
    On my PC it's not that bad. The problem is that I'm on the go a lot and I use my phone all the time. I never had this problem on the same phone as I do now with the new forums. YouTube and Age of Conan forums are a lot faster.
    Life is not a journey to the grave with the intention of arriving safely in a well preserved body, but rather to skid in broadside, totally worn out & proclaiming "WOW, what a ride!"
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  21. #61
    Grand Member Online status: Nymphonic is offline Reputation: Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow Nymphonic a Light from the Shadow
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Oh, here's another one. To fond my post history I have to find an earlier post by me so I can click on my name or make a random post in someones thread.

    With the old forum all I did was go to CP and there I was!
    Life is not a journey to the grave with the intention of arriving safely in a well preserved body, but rather to skid in broadside, totally worn out & proclaiming "WOW, what a ride!"
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  22. #62
    Senior Member Online status: Merric is offline Reputation: Merric the Wary Merric the Wary Merric the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Add an RSS feed component to the Dev Tracker. This is considered essential by most fansites.
    Merric
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    "Relax. Turbine employs humans, not gods." - opurt

  23. #63
    Senior Member Online status: Merric is offline Reputation: Merric the Wary Merric the Wary Merric the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    One of the issues that I'm having with the forums is when someone links to a forum post from the outside (guild forums, RSS feed, etc.) it fails because it reads a cookie or something and instead of taking me to the post it takes me to the forum listings. I then have to return to the link, click on it again, and only then will it finally take me to the post.

    It's definitely a technical issue which really needs to be resolved.
    Merric
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    A Blog and Podcast dedicated to The Lord of the Rings Online
    "Relax. Turbine employs humans, not gods." - opurt

  24. #64
    Senior Member Online status: Goldenstar is offline Reputation: Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads Goldenstar the Watcher of Roads
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Threads I have subscribed to do not alert me to updates via email. I've tried several settings (daily, instant, digest) and still have to come and manually check the threads as no notification of updates are sent to me.
    Goldenstar Lhim
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  25. #65
    Poster of Note Online status: Fruinjuice is offline Reputation: Fruinjuice the Neophyte Fruinjuice the Neophyte Fruinjuice the Neophyte Fruinjuice the Neophyte Fruinjuice the Neophyte Fruinjuice the Neophyte Fruinjuice the Neophyte Fruinjuice the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    If I am not logged in and go to reply to a thread, it forces me to go to a login page. Once logged in, I get punted back to the forum list page, not the thread I was just on. At that point I get so fed up with how SLOW the forums are that I don't even feel like commenting half the time.

    Oh - and no lotteries


    Krysfaerun (75 Minstrel), Wyrana (75 Guardian), Krysfrune (75 Rune-Keeper), Merrykrysmas (26 Burglar), Voxmoney (14 Warden)

  26. #66
    Senior Member Online status: Toidy is offline Reputation: Toidy the Neophyte Toidy the Neophyte Toidy the Neophyte Toidy the Neophyte Toidy the Neophyte Toidy the Neophyte Toidy the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Yeah, this is RIDICULOUS.

    The forums are laggy like I've never seen before. They completely suck.

    Every time I decide to brave the "new forums", I arrive here and click the FORUMS tab.

    Wait...wait...wait........

    The screen refreshes, but no forums. I click forums again.

    Wait...wait...wait........

    The forums appear. Great. Go to Worlds. Click "Brandywine".

    Wait...wait...wait.......


    I can appreciate that y'all were try'in to do a good thing, Turbine, but this is ridiculous. Are any of you old enough to remember what happened to the Coca Cola Corporation when they decided to get rid of their classic recipe in favor of "new Coke"? LOL

    Yeah...people didn't wanna swallow THAT either.

    Please bring the old forums back. You're killing the community that you're trying to GROW. Hello??? Anyone in there?

    *** OH, and just a note: when I clicked the POST button guess what?

    Wait...wait...wait.....
    Last edited by Toidy; Nov 16 2010 at 11:08 AM. Reason: to complain MORE!!!
    Murdernickle tells you, "You are the herka to my dur, buddy..."


  27. #67
    Senior Member Online status: Silesia is offline Reputation: Silesia the Wary Silesia the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    This has probably already been posted, but the forums just plain do not work for me at times. I can be trying to do just about anything - opening a thread, replying to a thread, clicking a link, whatever - and the page will just refresh. When this happens (which is often) the forums become completely unusable to me.

    I use latest build of Firefox on Win7 64bit.
    Silesia - Hunter, Celedain - Lore-master, Eardorwyn - Minstrel

  28. #68
    Grand Member Online status: oldbustedjorn is offline Reputation: oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Celestrata View Post
    If you guys can keep adding to this thread and provide specific details as to what's irking you with these forums, it would be greatly appreciated. My current mission is to take your problems, consolidate them for the other teams, and then pass this information along. I've got most of the big issues (forum performance, search functionality, link errors, logouts, etc...) but I can always use more information to add to my report.

    Thanks guys! We'll get through this together!

    ~Celestrata
    First thing you should do, if you haven't already, is check out THIS thread, since it's what you are telling us to do here. I've posted a few issues on that thread as well. Some have been fixed and it used to be updated weekly, but now it's dead as far as I can tell.

    My top issues (sorry if they're repeats, I can't possibly remember everything that was mentioned).

    1. Speed.
    2. Logging in ALWAYS takes me to the wrong subscription, and I have to change it manually every time. Please let us select a default.
    3. Random log out. I'll go to click "next" and BAM - Logged out (as in the session was lost, I don't actually receive the log out screen).
    4. Many times, clicking My Settings or other links will return you to forum list regardless of what option you chose - it's usually after logging in or switching subs.

    Now let's add these together and see how long simple tasks can take:

    1. Navigate to site, see I was logged out
    2. Log in successfully and check the box to keep me logged it
    3. I'm logged in with wrong sub, so I click the arrow at the top of the page and choose the correct subscription
    4. I'm transferred to a landing page saying I've switched.
    5. I click My Preferences > My Settings so I can see what subscribed threads have been updated, since I don't consistently get update email (as was mentioned)
    6. I'm sent to the forum list under that sub, NOT the My Settings page.
    7. Repeat step 5. any number of times (usually 1-3x before it works).
    8. Eventually I get to that screen and can proceed as planned to read new posts.
    9. I go to press REPLY to a thread that is needing my input and get frustrated because ONLY THE TOP HALF OF THE BUTTON IS LINKED
    10. I type my reply and decide to put half of it in green text so I highlight the text and select green, only to see =RGB and then some numbers instead of the color green. I click post and I still see the forum tag and not the color. I manually type in =DarkGreen and it finally works.

    All I did was try to reply to one post.

    EDIT: Wanted to add that this is probably the worst forum implementation I've ever used. I'm not exaggerating. But what bothers me most is that we've been told that it's BETA.

    Forced betas aren't betas.

    EDIT2: I'm using the latest version of chrome, 7.0.517.44

    Gloern - L65 Guardian / Tieranor - L65 Minstrel / Swana - L45 Hunter
    Thoern - L65 Champion / Lenamyr - L15 Captain
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  29. #69
    Senior Member Online status: Alanras is offline Reputation: Alanras the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    My main problems with these new forums/community setup are that they are incredibly slow, a lot of the widgets don't load the information in IE8 (have to use it at work or I would use a better browser), I get randomly logged out, auto-login randomly stops working and I have to delete the cookie for it to start working again, I have 3 profiles and have to manually choose my main one on every login, the forums tab has to be clicked twice to acctually go to the forums section and the new layouts & integration with the rest of the community sections just feel very clunky and not well thought out.
    Alanras - 65 Hunter, Codeo - 65 Warden, Gavari - Up and coming Champion
    Officer, Hammerfist Clan, Brandywine Server
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  30. #70
    Senior Member Online status: Slinadyn is offline Reputation: Slinadyn the Wary Slinadyn the Wary Slinadyn the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Celestrata View Post
    If you guys can keep adding to this thread and provide specific details as to what's irking you with these forums, it would be greatly appreciated. My current mission is to take your problems, consolidate them for the other teams, and then pass this information along. I've got most of the big issues (forum performance, search functionality, link errors, logouts, etc...) but I can always use more information to add to my report.

    Thanks guys! We'll get through this together!

    ~Celestrata
    I strongly dislike that when I go to reply to a thread and have to log in it sends me to the main forum page, I then have to navigate all the way back.

    I also noticed that the shortcuts I have (using mozilla firefox) half the time send me to the forum home page, when they are linked to pages such as vilya pvp forums.

    I also noticed when I refresh a page sometimes it sends me to the forums home page.

    It also seems much slower then the old forums, it makes all the problems I previously listed harder to deal with.

    I also still can't figure out how to look up characters in my lotro other then going through the leaderboards.

    And it also seems quite difficult sometimes to use the top toolbar and click on things, like going to My LOTRO then leaderboards seems near impossible sometimes and takes extra steps.

    R9 hunter, R7 champ, R6 burg, R6 cap, R6 LM, R4 cap--R8 Reaver, R7 reaver, R5 warg, R5 WL
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  31. #71
    Senior Member Online status: Herukhuti is offline Reputation: Herukhuti the Neophyte Herukhuti the Neophyte Herukhuti the Neophyte Herukhuti the Neophyte Herukhuti the Neophyte Herukhuti the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    As a new player I cannot comment on how things are in comparison to how they were, but I can say, as someone that tends to spend a lot of time on forums, that I have not used a forum as bad as this since 2003 (and that forum was using 1997 forum software), and if it wasn't for the proverbial "horse's mouth" I would seek my information elsewhere.

    I have no technical experience on the subject, but as a user I have my suspicions as to what may be the culprit for several issues. I really don't know how to describe this, so I'll just do the best I can and hope it makes sense.

    The software in use here is utilizing an archaic form of forum layout, actually it isn't even a forum but a bulletin board.

    The default setting for new members is to view individual posts in a thread, with a navigation box at the top which displays the thread tree. Needless to say that the slow speeds here make this mode completely unacceptable in any way. I "fixed" this issue by switching to Hybrid Mode, which should set the forum to act the same way that almost every other forum on the internet has acted for the last decade - posts sorted by time (I was actually given the option to sort it by ascending or descending order).

    Hybrid mode seemed to work, but there were several mystifying posts that didn't seem to be related to what had come before. These turned out to be the "out of order" posts mentioned elsewhere in this thread. But, since the forum was still displaying a box with the thread tree at the top (something which has suddenly disappeared) I was able to determine that the posts were not, in fact, out of order but were in the exact order that they appeared in the thread tree. The thread tree had simply been flattened out.

    OP
    |----Post 6
    ..........|----Post 13
    ...................|----Post 17
    Post 2
    ...|----Post 3
    ............|----Post 5
    Post 4
    ....|----Post 7
    Post 8
    ....|----Post 10
    Post 9
    ....|----Post 11
    ..............|----Post 15
    Post 12
    ....|----Post 16
    Post 14


    The 17th post made was the third reply to the OP and therefore comes third in the thread when it's flattened and the last post is the 14th made overall, rather than the 17th.

    I should point out, that this doesn't always happen and threads appear as they chronologically should most of the time.

    One implication of this, which may well be contributing to the speed issues, is that when you hit the "Go to Newest Post" button you are taken to that post as it appears in the thread tree, i.e. in the example above, you are taken to the fourth post which is, in fact, the seventeenth so, rather than going to the end of the thread you are taken to somewhere in the body.

    It seems as if, and again, I have no technical expertise, that the forum is storing each and every post as a separate page, as old-fashioned bulletin boards used to, and then physically merging them each time you view the thread as a single, flat, thread. Sometimes it is merged chronologically correctly, and other times it is merged according the the thread tree.

    Does that make sense?
    Last edited by Herukhuti; Nov 16 2010 at 03:59 PM.

  32. #72
    Grand Member Online status: ShammWoww is offline Reputation: ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend ShammWoww the Bounders-friend
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Some information about the logging out problem:

    I usually use the New Posts feature to see what people are talking about.
    Today, i have several pages of "New Posts" and went to click on the third page when I got this:

    You can see the URL has my search ID and the page I'm trying to go to.

    All I have to do is click New Posts again, yet now I'm automatically logged in again, and the new posts I have seem to be limited to the new posts since the glitch.


    Something interesting I just noticed.....
    It looks like my time zone just flipped out or something from -4 when it logged me out to -5 when I'm logged back in.

    85 RK | 85 CHMP | 75 BRG | many others

  33. #73
    Senior Member Online status: Eirien is offline Reputation: Eirien has disabled reputation
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Sorry if this sounds like a ramble. Just stating off the bugs/issues which pop up and/or bother me the most here.

    Mozilla/NoScript gave me a warning that this site was unsecured and uncertified. Yet the login screen said https://

    I needed two attempts to log in. It took over 30 seconds to load. Normally I give a new website 5 seconds and a known one 30 seconds to load anything before I close the page and never go back there. I'm considering not coming back to this website.

    Starting at my.lotro.com, you have to spam click the forum tab before it registers that you actually want to go to the forums. Sometimes it just takes you back to my.lotro.com

    The font sizes are all messed up. Example:

    Logged in as Eirien | My Blog | Inbox | My Preferences ^ | Log Out

    Changing the forum color scheme doesn't always work. Sometimes it resets my colors back to the original or it actually goes to an earlier one I tried that the site seemed to fail at saving.

    I cannot extend the reply box when typing.

    Nor can I extend the forums/text to fit a wide-screen monitor.

    Every time I prepare to post I have to refresh the page because if I don't then if I hit send or preview my reply will be a wall of text without spaces.

    When I quote someone it adds extra < / br >

    < / br >in the middle of their text< / br >which is really annoying.


    < / br >

    Sometimes it logs me out at random. And/or gives me a security/certificate broken pop-up warning.

    If the thread has multiple pages I can NOT click on the number. Because that little pop-up "Insert thread page here..." thing pops up. Really annoying to have to use my keyboard when I'm click-browsing.

    I'll assume Turbine is also interested in hearing about the blogging problems as well:

    Some bloggers and kinships still have broken sites. You can't visit them but you can see them posting on the my.lotro feed asking if anyone can see them. This is really depressing because not only can we not visit their site, we have no idea who they are in the first place and can't cheer them up or encourage them to report the issue on the forums.

    There are a bunch of anti-bloggers which make the my.lotro site something to avoid. They post RL advertisements to off-domain sites, are swearing non-stop, seem to purposely post without titles (so you can't even visit their site) and/or are spamming the same word(s) over and over.

    Went to edit this, said I last edited my post 10 minutes later than the current time. Time-warp?
    Last edited by Eirien; Nov 17 2010 at 05:17 PM. Reason: New annoyances popped up.
    Uninstalled this expac. Be back later?

  34. #74
    Senior Member Online status: Lunatuna is offline Reputation: Lunatuna the Neophyte Lunatuna the Neophyte Lunatuna the Neophyte Lunatuna the Neophyte Lunatuna the Neophyte Lunatuna the Neophyte Lunatuna the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Also, posts by Patience are not appearing in the Dev Tracker.

  35. #75
    Fashion Hero 2010 Online status: Darej is offline Reputation: Darej the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Lunatuna View Post
    Also, posts by Patience are not appearing in the Dev Tracker.

    posts from CSMs only appear if the CSM wants it too....

    skinjob Patience wants to remain incognito...



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  36. #76
    Grand Member Online status: Darmokk is offline Reputation: Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated Darmokk the Undefeated
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Is it just me or are the problems with
    • random logouts
    • nuking your tracking history (setting new posts and usercp thread tracker to empty)
    • redirection to the wrong place (not counting the login hack redirect to the top page)

    much worse today than normal?

  37. #77
    Grand Member Online status: aleczander is offline Reputation: aleczander the Neophyte aleczander the Neophyte aleczander the Neophyte aleczander the Neophyte aleczander the Neophyte aleczander the Neophyte
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    haven't fully read every single post, so i apologize for any redundancies..

    the lorebook is positively riddled with broken and deleted links.

    i have a kinsite that has many link to various things in the lorebook: more than half those links are now dead, or they bring me to a page that says the page was deleted. the reason for deletion is never actually stated, or probably is a bug.

    the other things i'd report were in numerous other posts.

    Seriously, and without exaggeration, the new forums have more bugs/problems/irritants than the original ever did in its entire history.

    Sounds like turbine's only option is to wait on bug reports from users, months after launch? please delegate even just ONE person as a full-time website tech, until these serious bugs are resolved.

    Moiron - 85 Champ | Aedush - R4 Stalker

  38. #78
    Junior Member Online status: Mayrhofen is offline Reputation: Mayrhofen the Neutral
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    I personally think this theme is pretty for the eye. I haven't had any problems so far.

    Stop using amish internet explorer and most/some of your problems will probably disappear. Its a known fact that IE is inefficient software and at some point developers will stop bothering themselves with having to write separate code for internet explorer users, because Microsoft nerdherd can't be bothered to go with the flow and make their stupid browser world-compatible. Might sound like groundless ranting, but in fact IE does display content incorrectly and has cache issues all the time. Just check the browser statistics graph, IE has been getting its butt kicked more and more over the years. Soon that piece of junk is obsolete.

    http://www.w3schools.com/browsers/browsers_stats.asp

  39. #79
    Grand Member Online status: oldbustedjorn is offline Reputation: oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend oldbustedjorn the Bounders-friend
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Mayrhofen View Post
    I personally think this theme is pretty for the eye. I haven't had any problems so far.

    Stop using amish internet explorer and most/some of your problems will probably disappear. Its a known fact that IE is inefficient software and at some point developers will stop bothering themselves with having to write separate code for internet explorer users, because Microsoft nerdherd can't be bothered to go with the flow and make their stupid browser world-compatible. Might sound like groundless ranting, but in fact IE does display content incorrectly and has cache issues all the time. Just check the browser statistics graph, IE has been getting its butt kicked more and more over the years. Soon that piece of junk is obsolete.

    http://www.w3schools.com/browsers/browsers_stats.asp
    Hmm, funny that all my problems are happening with Chrome. I actually downloaded Firefox shortly after the community site relaunch and had most of the same problems. IE had problems as well, but I don't recall them having any more.

    Browser statistics have NOTHING to do with the fact that this site has many issues. Trying to make it sound as if Turbine has no responsibility because people are using "Amish" IE, is not going to help anything.

    Browsers aside, there are issues that are purely DESIGN issues and not bugs, like logging in and getting the wrong primary subscription.

    Gloern - L65 Guardian / Tieranor - L65 Minstrel / Swana - L45 Hunter
    Thoern - L65 Champion / Lenamyr - L15 Captain
    Anonymous is up for it though. Anonymous is legion. -PastorInsanity

  40. #80
    Senior Member Online status: Finrandiras is offline Reputation: Finrandiras the Wary Finrandiras the Wary Finrandiras the Wary
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    Re: Turbine, please fix the forums or provide some reason why you will not do so.

    Quote Originally Posted by Mayrhofen View Post
    I personally think this theme is pretty for the eye. I haven't had any problems so far.

    Stop using amish internet explorer and most/some of your problems will probably disappear. Its a known fact that IE is inefficient software and at some point developers will stop bothering themselves with having to write separate code for internet explorer users, because Microsoft nerdherd can't be bothered to go with the flow and make their stupid browser world-compatible. Might sound like groundless ranting, but in fact IE does display content incorrectly and has cache issues all the time. Just check the browser statistics graph, IE has been getting its butt kicked more and more over the years. Soon that piece of junk is obsolete.

    http://www.w3schools.com/browsers/browsers_stats.asp
    I am using firefox last 8 years, once this new forum came I tried chrome/opera/IE with same results, so the internet browser question is out (for me anyway).

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