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  1. #281
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Aprus1 View Post
    Guess I gotta keep forwarding the same email over and over again. I was in Isengard, cmon man, some of us were in college when the new billing system was implemented and had to cancel to eat!
    This isn't a lottery like Bullroarer, if nothing's changed on your application there really isn't a reason to resend it.

    Quote Originally Posted by Kehleyr View Post
    Q: If I do not get accepted the first time I apply, should I bother to reapply? If my original explanation wasn't enough to get me in, maybe I could include additional information and be accepted later on?
    A: Yes, we definitely encourage this. We have had several participants that applied more than once. If, upon hindsight, you think your application may have been lacking, by all means revise it and try again. What we don’t encourage is submitting the exact same application over and over. This isn’t a lottery – more attempts don’t make acceptance more likely.

  2. #282
    Member Online status: Grinili101 is offline Reputation: Grinili101 the Wary Grinili101 the Wary
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    Re: The Palantir Private Preview Program

    I wonder if the version of RoI currently being tested on palantir is the same as the one on Bullroarer?

  3. #283
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Grinili101 View Post
    I wonder if the version of RoI currently being tested on palantir is the same as the one on Bullroarer?
    Same? No. Similar? Yes.
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  4. #284
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    Same? No. Similar? Yes.
    While I have no direct knowledge, my impression is that all builds arrive at Palantir before reaching Bullroarer, (that means, Bullroarer gets a somewhat more stable/polished build for people to test on). I am however curious what percentage of internal builds reach Palantir.

  5. #285
    Senior Member Online status: Miridor_eu is offline Reputation: Miridor_eu the Wary Miridor_eu the Wary Miridor_eu the Wary Miridor_eu the Wary Miridor_eu the Wary
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    Re: Invitations Have Been Sent!

    Quote Originally Posted by Kehleyr View Post
    The fifth batch of invitations to the Palantir Private Preview Program just went out!
    ... you are welcome to apply again at any time.
    Ah ... ok ... I didn't know it worked like that. I sent a motivation to LOTROPreview@turbine.com why I'd like to be in the PPP with some IRL and in-game background on the 8th of July (according to my mail logs). I didn't have a response on it at all so I was wondering if my mail got lost or reviewing would be that thorough I shouldn't expect a response that soon (or you guys were overwhelmed with applications ... that could be happening too of course).

    So, should I just reapply?
    Knight of Iluvatar - Gilrain. Playing LotRO since july 2007.

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  6. #286
    Senior Member Online status: VoronturEU is online now Reputation: VoronturEU the Neophyte VoronturEU the Neophyte VoronturEU the Neophyte VoronturEU the Neophyte VoronturEU the Neophyte VoronturEU the Neophyte
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    Re: Invitations Have Been Sent!

    Quote Originally Posted by Miridor_eu View Post
    Ah ... ok ... I didn't know it worked like that. I sent a motivation to LOTROPreview@turbine.com why I'd like to be in the PPP with some IRL and in-game background on the 8th of July (according to my mail logs). I didn't have a response on it at all so I was wondering if my mail got lost or reviewing would be that thorough I shouldn't expect a response that soon (or you guys were overwhelmed with applications ... that could be happening too of course).

    So, should I just reapply?
    They don't respond to application e-mails.
    Since invites was sent out yesterday, and you applied before that date, you'd have to re-apply.
    Hir i Meigol Bruinen/High Council Member of the EoI/Of the Exiles of the Hidden City/Meigol Bruinen, Uncle Seregnin's Misguided Children, Curse the name of Maeglin, the Treacherous Villain, forever, may he rot in the Halls of Mandos for all time....

  7. #287
    Senior Member Online status: Yogol is offline Reputation: Yogol has disabled reputation
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    While I can't comment on specifics, we do not reject applications on the case of minor infractions such as what you have listed.
    Well... well... I'll re-apply ! There !!!
    I charge $20.00 for signatures. Mail me if you want one ! Hobbitses pay double !!!

  8. #288
    Grand Member Online status: Lohi is offline Reputation: Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire Lohi Protector of the Shire
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    Same? No. Similar? Yes.
    Just like the two Coreys...

  9. #289
    Junior Member Online status: digger777 is offline Reputation: digger777 the Neutral
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    Re: The Palantir Private Preview Program

    How does one apply to participate in the Palantir Program?

  10. #290
    Grand Member Online status: Galuhad is offline Reputation: Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by digger777 View Post
    How does one apply to participate in the Palantir Program?
    See the first few posts in this topic..

    http://forums.lotro.com/showthread.p...96#post5004896



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  11. #291
    Junior Member Online status: digger777 is offline Reputation: digger777 the Neutral
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    Re: The Palantir Private Preview Program

    Got it. Thank you Galuhad.

  12. #292
    Senior Member Online status: Chewie-nl is offline Reputation: Chewie-nl the Wary Chewie-nl the Wary Chewie-nl the Wary
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    Re: The Palantir Private Preview Program

    I applied after tge 5th batch of invites, however i changed my mail adress recently, does that matter?

    Do they reply to mail or create new mails for invites?

    Thats the real question i have.
    ~Eldar~

  13. #293
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    Re: The Palantir Private Preview Program - help

    hmmmm, just tried to send an app email, and this has bounced back to me...

    The following message to <LOTROPreview@turbine.com> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 554-'Service unavailable; Client host [out1.ip01ir2.opaltelecom.net] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=XXXXXXXXXX

    I have blanked out the IP part....

    Any ideas folks?

    My ISP is talktalk, UK....

    Proud member of The Circle of Trust since 2006

  14. #294
    Grand Member Online status: Galuhad is offline Reputation: Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire
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    Re: The Palantir Private Preview Program - help

    Quote Originally Posted by YellsieUK View Post
    hmmmm, just tried to send an app email, and this has bounced back to me...

    The following message to <LOTROPreview@turbine.com> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 554-'Service unavailable; Client host [out1.ip01ir2.opaltelecom.net] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=XXXXXXXXXX

    I have blanked out the IP part....

    Any ideas folks?

    My ISP is talktalk, UK....
    It seems for some reason that whoever you use for the email has blacklisted that address. If you have an email account with a different provider try that instead?



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  15. #295
    Junior Member Online status: YellsieUK is offline Reputation: YellsieUK the Neutral
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    Re: The Palantir Private Preview Program

    I rebooted my router, and it gave me a new IP. Re-sent app. email and so far no bounce back.....

    Proud member of The Circle of Trust since 2006

  16. #296
    Grand Member Online status: Galuhad is offline Reputation: Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire Galuhad Protector of the Shire
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by YellsieUK View Post
    I rebooted my router, and it gave me a new IP. Re-sent app. email and so far no bounce back.....
    ah well, good luck



    Galuhad - Kin Leader - Lore Breakers (Eldar)

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  17. #297
    Grand Member Online status: Crell_1 is online now Reputation: Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Chewie-nl View Post
    I applied after tge 5th batch of invites, however i changed my mail adress recently, does that matter?

    Do they reply to mail or create new mails for invites?

    Thats the real question i have.
    They do not respond to every applicant. When they go to do another round, they email all the applicants they currently want to add.

  18. #298
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Chewie-nl View Post
    I applied after tge 5th batch of invites, however i changed my mail adress recently, does that matter?
    If your application is accepted the invitation to the program will be sent to the email address that is registered to your Live account.

    So just assure that email is the one you want it to be at https://myaccount.turbine.com/ and you will be all set.
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  19. #299
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    Re: The Palantir Private Preview Program - help

    Quote Originally Posted by YellsieUK View Post
    hmmmm, just tried to send an app email, and this has bounced back to me...

    The following message to <LOTROPreview@turbine.com> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 554-'Service unavailable; Client host [out1.ip01ir2.opaltelecom.net] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=XXXXXXXXXX

    I have blanked out the IP part....

    Any ideas folks?

    My ISP is talktalk, UK....
    I checked the RBL list to see if Turbine's IP came up with any problems, but it was ok.

    Might want to check to see if your IP address or your ISP is blocked on any spam lists. You can do so here:
    http://www.dnsbl.info/dnsbl-database-check.php

  20. #300
    Poster of Note Online status: Raven-EU is online now Reputation: Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend Raven-EU the Bounders-friend
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    Re: The Palantir Private Preview Program - help

    Quote Originally Posted by YellsieUK View Post
    hmmmm, just tried to send an app email, and this has bounced back to me...

    The following message to <LOTROPreview@turbine.com> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 554-'Service unavailable; Client host [out1.ip01ir2.opaltelecom.net] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=XXXXXXXXXX

    I have blanked out the IP part....

    Any ideas folks?

    My ISP is talktalk, UK....
    To me it seems that you have configured your computer (your app mail?) to send mails directly to the Internet rather than using your ISP's SMTP service. This is, in general, a very bad idea and especially so if you don't have a static IP address.

    It was your IP address that was blacklisted, probably because someone else had sent spam earlier using that IP address OR you might have a virus on your computer allowing others to send spam from your computer causing your IP to be blocked. If anyone else from the same IP pool sends out spam you're likely to get blocked again and again.

    You should probably contact your ISP's Crown Control... I mean ISP's Customer Care department to get the proper details to use when setting up your e-mail client.


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  21. #301
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    Re: The Palantir Private Preview Program - help

    Quote Originally Posted by YellsieUK View Post
    hmmmm, just tried to send an app email, and this has bounced back to me...

    The following message to <LOTROPreview@turbine.com> was undeliverable.
    The reason for the problem:
    5.1.0 - Unknown address error 554-'Service unavailable; Client host [out1.ip01ir2.opaltelecom.net] blocked using Barracuda Reputation; http://www.barracudanetworks.com/reputation/?r=1&ip=XXXXXXXXXX

    I have blanked out the IP part....

    Any ideas folks?

    My ISP is talktalk, UK....
    Seems you have received some useful input from a few players - I hope this helps resolve the issue.

    I will ask that any further correspondence about this be done through Private Message so this thread may return to questions/comments about the Preview Program.

    Thank you all for your understanding with this request!
    Senior Quality Assurance Analyst
    The Palantir Private Preview Program Administrator
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    It's not our fault. It's just our problem.

  22. #302
    Senior Member Online status: Faileon is offline Reputation: Faileon the Wary Faileon the Wary Faileon the Wary Faileon the Wary Faileon the Wary
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    Re: The Palantir Private Preview Program

    I applied, let's see how it turns out.

    Just a question though. Do you also respond to people that have not been selected? So I'm not hitting the F5 button in my email so aggressively .

    And one more Q. I suppose there is a new client for Palantir? Do I have to download this 16gb again? My HDD is big enough, but oh well, another 16gb with same data...
    Last edited by Faileon; Aug 01 2011 at 10:35 AM.

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  23. #303
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Faileon View Post
    I applied, let's see how it turns out.

    Just a question though. Do you also respond to people that have not been selected? So I'm not hitting the F5 button in my email so aggressively .

    And one more Q. I suppose there is a new client for Palantir? Do I have to download this 16gb again? My HDD is big enough, but oh well, another 16gb with same data...
    We do not send emails to those we do not accept. If a post goes up saying we've sent invitations and you did not receive one, then your application was not accepted for that round.

    If you are accepted, yes, downloading a new client will be required.
    Senior Quality Assurance Analyst
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  24. #304
    Senior Member Online status: Feldenak is offline Reputation: Feldenak the Neutral
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    Re: The Palantir Private Preview Program

    Are invitations going out all the time or are they only sent at specific days/times?

  25. #305
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Feldenak View Post
    Are invitations going out all the time or are they only sent at specific days/times?
    There is no set time or schedule. We try to aim for once a month, but have hopelessly failed at that goal since... ever.

    We send out invitations when the QA schedule frees up enough for us to review applications. I wish I could give you a better answer.
    Senior Quality Assurance Analyst
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    It's not our fault. It's just our problem.

  26. #306
    Senior Member Online status: Feldenak is offline Reputation: Feldenak the Neutral
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    There is no set time or schedule. We try to aim for once a month, but have hopelessly failed at that goal since... ever.

    We send out invitations when the QA schedule frees up enough for us to review applications. I wish I could give you a better answer.
    Thanks Kehleyr. I figure I'll apply and see if my requirements gathering, FD writing and break/fix experience is enough to get me in.

  27. #307
    Grand Member Online status: Crell_1 is online now Reputation: Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    There is no set time or schedule. We try to aim for once a month, but have hopelessly failed at that goal since... ever.

    We send out invitations when the QA schedule frees up enough for us to review applications. I wish I could give you a better answer.
    At 5 rounds of invites in 10 months, it doesn't seem like you're doing too badly in terms of keeping up with the applications.; Hopefully Bullroarer is helping to lighten your load a little so you can keep up with the applications.

    Here's hoping the team working on a solution to the PPPP billing system's exclusion of non VIPs isn't sucked up by the MYLOTRO data import issues for too much longer; If infact they are the same team. Perhaps we'll be able to celebrate 1year of the program's new form by applying.

    Best Bug hunting to you and yours!

  28. #308
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    Re: The Palantir Private Preview Program

    Perhaps this has been answered somewhere before, but I can not seem to find it, what is the difference between the palantir private preview program and the beta for ROI other than you have to apply for palantir? I am kind of confused on exactly what this program is.
    Boromil :Captain, Brandywine Server

  29. #309
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by ThorgrinIronhide View Post
    Perhaps this has been answered somewhere before, but I can not seem to find it, what is the difference between the palantir private preview program and the beta for ROI other than you have to apply for palantir? I am kind of confused on exactly what this program is.
    Palantir is private, full NDA, ongoing testing. Beta for RoI is for RoI only.

  30. #310
    Grand Member Online status: Crell_1 is online now Reputation: Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable Crell_1 the Indomitable
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Arbalister View Post
    Palantir is private, full NDA, ongoing testing. Beta for RoI is for RoI only.
    Both have their own NDAs with terms. Both are private.; Bullroarer is currently beta for ONLY RoI and invite only.; Palantir is only open to applications from VIPs, and your acceptance there is until you do one of the following 1.Drop VIP, ; 2. Violate the terms of the program 3. Turbine decides you're no longer needed (Not something I imagine happens often.) 4. You choose to leave the program]

    Edit: To clarify my inclusion of #3: In the transition from Isengard->Palantir Private Preview program, you elected to wipe your tester base and start anew.; True, this was a new program, but it doesn't mean anyone or everyone lost as a result of the transition did something to leave or desired to leave the program.; Turbine is free to seek a fresh slate of volunteers at any time and remove the previous ones.
    Last edited by Crell_1; Aug 03 2011 at 01:47 PM.

  31. #311
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    Re: The Palantir Private Preview Program

    Thanks for the responses, but I guess what I am really getting at is how do they differ in what they test? Is palantir basically a running beta for anything, like when they have introduced class updates outside of expansions, new instances etc..., while the beta (like for ROI) is reserved only for specific expansions? Or is it more like an alpha for lack of a better word, in that things get tested there then to bullroarer.I understand if you can not answer specifically because of any NDA agreements, it just appears to me that between palantir, bullroarer, and expansion beta's there is a lot of overlap. Perhaps that is exactly the point.
    Boromil :Captain, Brandywine Server

  32. #312
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by ThorgrinIronhide View Post
    Thanks for the responses, but I guess what I am really getting at is how do they differ in what they test? Is palantir basically a running beta for anything, like when they have introduced class updates outside of expansions, new instances etc..., while the beta (like for ROI) is reserved only for specific expansions? Or is it more like an alpha for lack of a better word, in that things get tested there then to bullroarer.I understand if you can not answer specifically because of any NDA agreements, it just appears to me that between palantir, bullroarer, and expansion beta's there is a lot of overlap. Perhaps that is exactly the point.
    Bullroarer is only opened when they need a wider range of people testing something [Ie: RoI]; Palantir, is probably is up far more often. ; Palantir gets its builds before Bullroarer, and may have more than one build in the time Bullroarer has one. ; Palantir was probably testing RoI content in some form or another before RoI was likely announced. Palantir is run by Quality Assurance; Bullroarer is run by Online Community Relations; Palantir is more focused on qualitative feedback while Bullroarer is focused on catching bugs missed by QA.

    Edit: Removed inaccuate statements; (And Please, Just because someone makes a mistake, do not presume it was intentional, I'm operating with the best information I've got available to me)
    Last edited by Crell_1; Aug 03 2011 at 01:43 PM.

  33. #313
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    Re: The Palantir Private Preview Program

    Interesting, thanks for the response that is just what I was looking for.
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Crell_1 View Post
    Turbine decides you're no longer needed (Not something I imagine happens often.)
    Not sure what gave you the impression this is a condition, but we have never dropped someone from the Private Preview Program because we decided they are 'no longer needed'.
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  35. #315
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Crell_1 View Post
    Palantir tends to have more stringient testing guidelines, (Ie this next week, JUST test this instance.)
    Not true. While we do have a focus schedule, anything that is on the Deliverable list is open for testing on Palantir at all times unless some bug or undeveloped mechanic is preventing it.

    Quote Originally Posted by Crell_1 View Post
    ...while Palantir is more like 'try and find all the ways you can to reproduce this specific bug, so we can finally get it squashed.'... ;
    Again, not true. We have hundreds of players on Palantir - if we had them hyper-focused as you imply here it would not be an efficient use of their time.

    Again, we have a focus schedule, yes, but if you are not able to meet the requests of the focus schedule but are able to test, file bugs and offer feedback then your time is incredibly valuable to us.

    Palantir is far more strongly focused on the qualitative aspect of the content. That is: Is this quest fun? What makes it not fun? Is this instance balanced? Is this boss too hard? Does this new skill seem overpowered?

    While bugs are an important component, feedback is really where Palantir is at.

    Quote Originally Posted by Crell_1 View Post
    All of my statements are without any time spent on Palantir, and are purely based on my understanding of the processes involved.
    Understanding the process is one thing, but the experience itself cannot be reflected in the process.
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    Re: The Palantir Private Preview Program

    Kehlevr,

    Are there any disqualifications for knowing too much? lol

    In a nutshell, I've been computer gaming since the early 80's, been mmoing since beta 6 of UO.
    I've pretty much seen and done it all. I've met several dev tema over the years in multiple games (all in-game) and in fact been a part of guilds that included devs from several games.
    I was also asked multiple times by a couple different game companies if I was looking for a job.
    My basic question is, by knowing too much- voices from vent/etc, from communicating via emails with dozens of folk in the industry am I some sort of risk? I applied a couple years ago and was not picked.

    Is it worth applying again or am I considered over qualified or risky because of my experiences?

  37. #317
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by newbismo View Post
    Is it worth applying again or am I considered over qualified or risky because of my experiences?
    We don't tend to exclude people for being 'overqualified' so if I were you I would try again.

    EDIT: ohmygosh Maui. <jealous>
    Last edited by Kehleyr; Aug 03 2011 at 11:19 AM.
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    We don't tend to exclude people for being 'overqualified' so if I were you I would try again.
    Kehleyr is our very own mythbuster. Good job debunking all the misconceptions

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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    We don't tend to exclude people for being 'overqualified' so if I were you I would try again.
    I would expect 'overqualified' is indeed unlikely to be a disqualifier.

    Quote Originally Posted by Kehleyr View Post
    EDIT: ohmygosh Maui. <jealous>
    Now this matter may well require an extensive on-site personal interview by Kehleyr for a week or so in January to fully define your eligibility. <grin>

  40. #320
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    Re: The Palantir Private Preview Program

    Quote Originally Posted by Kehleyr View Post
    Palantir is far more strongly focused on the qualitative aspect of the content. That is: Is this quest fun? What makes it not fun? Is this instance balanced? Is this boss too hard? Does this new skill seem overpowered?

    While bugs are an important component, feedback is really where Palantir is at.

    Understanding the process is one thing, but the experience itself cannot be reflected in the process.
    Thanks for correcting my misconceptions!
    Posts like this are why I suggested an article for the Free People's Press. I hope you consider it .

    http://forums.lotro.com/showthread.p...o-the-Palantir.
    Last edited by Crell_1; Aug 03 2011 at 12:50 PM.

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