Thread: Windows 7 and LOTRO Compatibility

Originally Posted by Dranak

Hi,

I have the same problem !!
I have installed Lotro in standard and High Resolution but when i execute the launcher, nothing happend.
This is my log:

Launcher execution begins: 21/07/2011 13:49:52 21/07/2011 13:49:52
Command line: "D:\LOTRO\TurbineLauncher. exe" 21/07/2011 13:49:52
Administrator: False 21/07/2011 13:49:52
UAC enabled: False 21/07/2011 13:49:52
Mutex Created: "D:_LOTRO_TurbineLauncher. exe" 21/07/2011 13:49:52

NHN: Initializing NHN authentication 21/07/2011 13:49:52
CommandLineArgs: -launcher_pid 3980 21/07/2011 13:49:53
Launcher shutting down 21/07/2011 13:49:53

I am administrator, i have Framework 1.1, i have test with 3.5 and 4.

Same problème.

I launch with admin mode, same problem...

Administrator: False 21/07/2011 13:49:52
UAC enabled: False 21/07/2011 13:49:52

This shows that you are not, in fact, using admin and your UAC is probably blocking the launcher.

Im a Windows 7 player in serious need and have posted elsewhere in this forum without any helping me. Actually, my problem seems complex. Before I open a tech support ticket, I'd rather see if the community can help me. I was having trouble downloading the game from the internet so I bought the cds, perhaps they are dvds but they look like cds to me. The initial install was no problem at all. Of course it had to update and that is when the first problem happened It was updating extremely slowly, my computer is pretty fast so that is surprising. However, the serious problem was that it would update seemingly all the files and then start all over again without me being able to get the log on screen. Last night, I finally was able to get into the login screen and put in my information. It then would not log on me on. Today I went to try to figure out the problem at the log-in level and found I had to update again. I do not think a new patch happened between today and yesterday so this is strange. And the having to repeat the slow patching process over and over again thing is back. Is there any cure for this series of problems? Please help me, I want to play this game badly, but I seem to be constantly prevented from my goal of actually logging on. Please help! I cant start my subscription until I at least know I can log in!
Thanks Moar

Hello

i can't start the hdro launcher.

i've got Win7 home premium 64Bit with sp1. When iam trieing to start the launcher it appears a error message like:

Application has generated an Exception that coult not be handled.

after that, there's a process id and a thread id.

Google says, that this is a Microsoft .NET Framework problem. I've installed the .NET Framework with this 'howto':
http://www.mydigitallife.info/instal...e-fails-error/

the installation runs without errors. After installing the .NET package i tried to start the launcher again..same error...

So i tried to say lotro "you have to run hdro with .NET 4.0"....on a 'hard' way.. (editing the turbineinvoker.config and turbinelauncher.config)
after that the game starts...but when the game is trieing to update to the latest version... it overwrites the turbineinvoker.config and turbinelauncher.config ....again..and again...

now i have no idea ...i want to play lotro!
please help :/

i have windows 7 and i am having problems. whenever i try to log into a server it goes to the authentication screen then stops goes black and says, " connection failed: there was an error with the connection. [Quit]" and i can go no further. i am playing for free and i have a toshiba satellite C655 laptop. i have tried turning off my firewall and uninstalling the game and reinstalling it and it still doesnt work. i need help please!!!!!! i just want to try this game out i havnt even got to play it once yet. ='''''(

Originally Posted by teh_Krypt_K33per

i have windows 7 and i am having problems. whenever i try to log into a server it goes to the authentication screen then stops goes black and says, " connection failed: there was an error with the connection. [Quit]" and i can go no further. i am playing for free and i have a toshiba satellite C655 laptop. i have tried turning off my firewall and uninstalling the game and reinstalling it and it still doesnt work. i need help please!!!!!! i just want to try this game out i havnt even got to play it once yet. ='''''(

How about you try looking at the replies to the other posts you've spread throughout the forum. Repeatedly asking the same question is actually making it less easy to help, as people end up repeating things that have already been said.

Be sure the game is up to date completely then run the file TurbineRegisterGDF.exe in your LOTRO folder AS ADMINISTRATOR. You will not see anything happen except for maybe the cursor flash a few times. Then be sure the The Lord of the Rings Online folder is in your my documents folder and .NET 1.1 is installed and working properly.

You can still download all the .NET 1.1 files from Microsoft just do a bit of searching and when you install just ok past all the warning messages.

You can download this utility to see if ,NET 1.1 is installed correctly: http://www.asoft.be/prod_netver.html

Then reboot.

This worked for me.

My error seems to be extremely odd, and very random, I've verified its allowed in my firewall and yet it is not loading whether or not servers are Up or Down. It just shows that its checking them forever and I'd have to end its process in order to close it at all.
Here's a video of it and I use a 1gbps cable modem (tested) which makes it extremely odd...
Video

I haven't looked through this whole thread but I seem to be having a weird problem. I'm using windows 7 64-bit. Rather than having trouble running or installing the game, I think lotro (or rather the "prerequisite software") is messing up my computer. Twice now after having lotro installed my computer randomly freezes up. My mouse cursor still moves and my music will continue to play but the screen is frozen. This happens completely at random. It doesn't matter if I'm surfing the net, playing a game or if the comp is sitting idle. I'm 99.99% certain its a software issue since doing a system restore completely cleared it up. I recently installed lotro and it started up again. Seeing the trouble people are/were having with .net 1.1 I'm uninstalling that first to see if that makes a difference.

Edit: ugh nevermind. That seemed to make things 10x worse. Looks like I'll be doing another system restore. Goodbye Lotro

I've just reinstalled lotro on win 64 ultimate and the game keeps trying to download .net 2.0 x86. The TurbineRegisterGDF.exe fix didn't work for me.

Manually installing 2.0 x86 doesn't work because OS is x64, installing .net 2.0 x64 does not work because it says it is already included in the operating system.

I recently had some trouble installing terraria, as well trouble installing the .net 4.0 required for the game, though I eventually got 4.0 to install (and terraria to run!).

Tried to install SP1 but so far hasn't worked.

Uninstalled 1.1 to get 4.0 installed but have since re-installed 1.1 it without issue (i think).

BTW I've been searching google, this forum, other forums, this thread etc etc for about 2 hours now and no dice

im having a problum i have windows 7 and it wont let me down load the game it goes to "loading pand media booster and when thats done it just stayes there for ever the only way it goes off is if i click the X button.... any help would be awsome

Originally Posted by Ryan135

im having a problum i have windows 7 and it wont let me down load the game it goes to "loading pand media booster and when thats done it just stayes there for ever the only way it goes off is if i click the X button.... any help would be awsome

I'm struggling with this too. loads the booster, starts the download then stops, starts again, stops and repeats.

Sometimes it requires a click on the 'next' button again before starting over. Its loading awfully slowly too.

I don't know if there's actually anyone helping users here. I spent an entire day downloading the game, then a long time while it was installed, now it won't run. When I open the window, it says it's installing needed software, but it's been doing this for 2 days already. Does it just not work with Windows 7?

I've never had any trouble with LOTRO not working under Windows 7. In fact I'm using the Windows 8 Dev Preview right now and LOTRO runs fine in it too.

Will Windows 7 ever be fully supported? It has been almost two years since release.

Originally Posted by pokemonfan

Will Windows 7 ever be fully supported? It has been almost two years since release.

What is it that's not supported?

Originally Posted by cipher_nemo

...We have no compatibility issues with Windows 7 anymore.

Then why does my TurbineLauncher.exe process appear for a millisecond in Task Manager then disappear? I've done all the .NET updates, I've tried compatibility mode, getting Windows updates, checking DXDiag and that .NET detector, run it as Administrator, tried the TurbineRegisterGDF.exe fix, etc.

I'm not getting any error messages, it just plain will not run. Nothing shows up in Event Viewer (didn't really expect it to). I can't figure out how to generate the debug code I've seen people posting.

I've uninstalled, reinstalled into different directories, reinstalled on different HDDs, removed all my USB stuff.

I can't think of anything else to try, unless someone can tell me how to get that debug output displayed.

Really wanted to play LOTRO, but kind of having second thoughts. How much effort is it worth just to play a game?

Any logical suggestions would be helpful.

Originally Posted by Fleetside

Then why does my TurbineLauncher.exe process appear for a millisecond in Task Manager then disappear? I've done all the .NET updates, I've tried compatibility mode, getting Windows updates, checking DXDiag and that .NET detector, run it as Administrator, tried the TurbineRegisterGDF.exe fix, etc.

I'm not getting any error messages, it just plain will not run. Nothing shows up in Event Viewer (didn't really expect it to). I can't figure out how to generate the debug code I've seen people posting.

I've uninstalled, reinstalled into different directories, reinstalled on different HDDs, removed all my USB stuff.

I can't think of anything else to try, unless someone can tell me how to get that debug output displayed.

Really wanted to play LOTRO, but kind of having second thoughts. How much effort is it worth just to play a game?

Any logical suggestions would be helpful.

Why don't you start by giving us your PC specs and details about the system? Like, Windows version, state it's in (installed for how long, bloated much?), drivers etc.

Originally Posted by Fleetside

Then why does my TurbineLauncher.exe process appear for a millisecond in Task Manager then disappear? I've done all the .NET updates, I've tried compatibility mode, getting Windows updates, checking DXDiag and that .NET detector, run it as Administrator, tried the TurbineRegisterGDF.exe fix, etc.

I'm not getting any error messages, it just plain will not run. Nothing shows up in Event Viewer (didn't really expect it to). I can't figure out how to generate the debug code I've seen people posting.

I've uninstalled, reinstalled into different directories, reinstalled on different HDDs, removed all my USB stuff.

I can't think of anything else to try, unless someone can tell me how to get that debug output displayed.

Really wanted to play LOTRO, but kind of having second thoughts. How much effort is it worth just to play a game?

Any logical suggestions would be helpful.

Sounds almost like a permissions-level issue. Did you make sure to have LOTRO run as admin, or on an admin account? Sometimes it requires physically setting it as admin before it can proceed.

Hi. I'm using Windows 7 on a 64-bit computer. When I load LOTRO, it stops on the very last screen before entering the game world. The progress bar at the bottom doesn't fill or anything and it never finishes loading. Has anyone had this problem?

SO, to a person who's name appears in blue, when is LotRo client going to come out with an actual Win7 compatible version so I can get rid of this crummy .Net 1.x installation that causes instability with Win7 x64 and is only needed for LotRo?

I mean, as long as we're talking about compatibility and all.

Originally Posted by Dwimordalin

SO, to a person who's name appears in blue, when is LotRo client going to come out with an actual Win7 compatible version so I can get rid of this crummy .Net 1.x installation that causes instability with Win7 x64 and is only needed for LotRo?

I mean, as long as we're talking about compatibility and all.

You are mixing apples and oranges here. Just because lotro kind of/sometimes/huh requires .NET 1.1 doesn't mean it's Win7-incompatible.

Originally Posted by The-Walrus

You are mixing apples and oranges here. Just because lotro kind of/sometimes/huh requires .NET 1.1 doesn't mean it's Win7-incompatible.

If the application is built upon an known-unstable codebase in a given OS, that rather makes it incompatible.

Just so that I'm being really clear.. I'm referring to http://blogs.msdn.com/b/servicing/ar...r-2008-r2.aspx Since I'd rather be able to have support of the OS if needed, when can I look for a version of the LotRo client that doesn't require the use of an unsupported OS build?

Ask Turbine. Good luck - you will need it...

Originally Posted by Sapience

With today’s release of Windows 7 we know many of our players are considering upgrading, and are wondering about software compatibility.

Our Quality Assurance department is continuing their evaluation of the performance of The Lord of the Rings Online™ on the new Windows 7 operating system. At this time, LOTRO has proven to be compatible with Windows 7 in most cases. While our QA department is confident that any issues are minor or likely to affect a very small number of players, they have not yet reached a point where they feel Windows 7 can be officially supported.

If you are upgrading or plan to upgrade to Windows 7 our staff suggests the following:

• Use the 64 bit Version of Windows 7 if at all possible. This will help avoid issues also present in Windows Vista where processes lose more address space to the Windows driver model. The more video RAM your card has, the larger the loss to the game and the space is particularly tight with 32 bit versions of Windows (Vista and later). If you have a card with 512MB or more memory, it is highly recommended to go to 64 bit Windows to avoid memory issues.
• Windows 7 has the same issues as Windows Vista with Creative X-FI sound cards. We suggest you use software settings instead of hardware.
• With any new operating system, drivers take several revisions to catch up. Many initial issues may be the result of beta or first generation Windows 7 drivers -- particularly those involving display issues on ATI or NVIDIA video cards.

If you have upgraded to Windows 7 and are experiencing an issue, please use this thread to report it. Because we are still not in an official support state, we cannot guarantee when your problem will be addressed but having your reports will help us identify the leading issues more clearly.

We will only be taking reports from the final release version of Windows 7 (Home Premium, Professional, and Ultimate). If you’re using a beta, release candidate, or RTM version, you should first upgrade to the final commercial release before submitting a new report.

Wouldn't this thread be closed if Windows 7 was fully compatible now and all issues have been addressed. I don't see the point in quoting someone in the middle of the thread claiming all the issues are fixed.

Lotro worked great in beta, and for four years until I purchased the update of Issenden. Now once I select a character I freeze up and crash to a black screen. Only way out is to cold boot the computer. I have 8g of ram and have ran many different tests for computer problems and it shows nothing. I have an nividia GTX295 so it wasn't a cheap video card either. I have even reinstalled the game multiple times... nothing is working and it is the only game I have problems with now.

Originally Posted by Heitha

Hi. I'm using Windows 7 on a 64-bit computer. When I load LOTRO, it stops on the very last screen before entering the game world. The progress bar at the bottom doesn't fill or anything and it never finishes loading. Has anyone had this problem?

I am having this very same problem. My computer is brand new, and I can't figure out why the game will launch but not load the characters into the world. Did you get any resolution?

Hey, I'm not sure what changed, but recently LOTRO has been freezing my PC.

I think it has something to do with coming back from being AFK, because it seems to happen everytime I sit back down at the computer and try to play. Maybe something to do with my mouse of keyboard sleeping, because I've heard my computer play that sound as if I just plugged something back in.

Anyway, I went into power settings and as far as I can tell I disabled usb devices sleeping, but who knows.

Maybe it's not even anything to do with what I think it is.

EDIT: Pulling the mouse usb out and plugging it back in makes the game hang for a moment both ways. I think I'm on to something here.

Having an issue where every time I alt tab out of fullscreen, then come back to the game, the brightness and contrast dim. And the the only way I can revert it back is to change the graphics level every time.

I didn't have time to read thread so I'm wondering if you can run lotro on windows 7 32 bit.

I can't play cause every time I enter lotro it works fine for like a minute and then freezes, sounds stops altogether

and the only way I can get out of the game is to hit Alt-Ctrl-Del and log out of my user or shut down.

Any help is appreciated, thanks in advance.

Ok so within the last 2 weeks the game has started giving me one or more of the following:
1. the "Not Responding" notification immediately after selecting a world (Arkenstone is automatically chosen by default)
2. it often takes over 5 minutes for the load status bar to fill
3. once I get into the game on a character the client will again give the "Not Responding" notification

Eventually all of these issues somehow clear w/o my doing anything.

The only change I've recently made is to update Adobe Air and Adobe Flash Player. Are either of these programs related to running LOTRO?

Here is the Black Speech Microsoft still uses to communicate, clearly with us the users, related to the issue:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangB1
Application Name: lotroclient.exe
Application Version: 3.4.4.8012
Application Timestamp: 4e9500b9
Hang Signature: 1478
Hang Type: 0
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Hang Signature 1: 14784471070b0aba4bbcbb2f9407bc 33
Additional Hang Signature 2: 7305
Additional Hang Signature 3: 73057db4b53b1aa7429115bd728945 38
Additional Hang Signature 4: 1478
Additional Hang Signature 5: 14784471070b0aba4bbcbb2f9407bc 33
Additional Hang Signature 6: 7305
Additional Hang Signature 7: 73057db4b53b1aa7429115bd728945 38


As a non-tech guy the above makes absolutely no sense to me.

Chuck/Voalden

Update #1: a much needed driver update didn't resolve the "Not Responding" issue.

I found a solution for my nvidia SLI system that was hanging at a black screen with just the LOTRO cursor. I am using the high res client, by the way. So set your video refresh rate to 60hz in Windows and then set the graphics settings in LOTRO to 60hz and you should be OK. 75hz was unstable.

Guys im having some major problems, becouse the launcher is trying to install microsoft visual c++ 2005 redistributable x86 and the instalation allways fails, but the launcher proceeds until the world selector and when i try to start playing it says that the client is missing. i have no idea of what to do. it used to work on windows 7 x86, but now im using windows 7 x64.

I am having issues playing LOTRO with windows 7. When I'm in the game after about 10 min or so of playing, my char will either freeze up or act very slow. I then wait about 5 min or so, then the slowness passes and I can play for about another 20 min or so, untill the freeze or slowness hapens again.

Here are my specs, maybe its my comp.

Windows 7 home preium service pack 1
processor is AMD Athlon II x4 630 processor 2.80ghz
ram is 6gig
64 bit operating system
nvidea geforce 9100 with current driver

I'm have trouble with LOTRO, when the game go into fullscreen. I get the message, does not support. Any idea what's causing this? I'm running Windows 7 professional 32-bit. RAM 2GB NVIDIA GeForce 7050/NVIDIA nForce 610i

Hi all!

When i try to enter Orthanc Tower raid ther is 50% i will get error my Lotro client just shuts down,sometimes it even happens during boss fights,this can end fatal for me and whole raid ofc...
Also sometimes same thing happen in Draigoch but its rare.

Windows 7-32bit

3GB-ram
ATI R 5670 1gb

Hey guys! I downloaded the game a few hours ago, installed it, but when I start the game, it starts installing the pre-requisite software.So far so good.But when its done, it switches to "Game Update Progress:" and then it just freezes.I can only stop it by End Task and nothing else.Can somebody help me? Im on Windows 7 (64) , Intel Core i3(2 x 2,13Ghz), 4GB Ram, ATI Mobility Radeon HD 5470

Originally Posted by adamstuart07

Hello Friend

I am playing and enjoying this on my computer system and i am not facing any problem with it friends according to me i thought that problem is in your driver and windows 7 compatibility is not so good in the driver fields..

HEH... Nice Shameless Plug!!

sounds like the usual viagra spam or chinese takeaway food guys!

i have an : core i 3 3.10ghz x2 and windows 7 32 bit
when i run the set up nothing pops up plss help me thks!