Forum: Free Player Assistance

Hello everyone, Yesterday I was doing some quest when I wanted to talk to my guild. But the thing is,when I tried to,no letters or numbers was...

I stopped playing LotRO for a couple days in favour of minecraft and have suddenly run into a problem. I tried to launch the game, using the compact...

I can sign in, choose the server, but as it attempts to connect to the server, it says "Lord of the Rings is already playing", and the launcher will...

Are there any official or unofficial North American or European Servers? I'm currently living in Central Europe and playing on Elendilmir right now....

I have a boat load of legendary shards, how do I use them?

I recently bought two $20 turbine point cards at Wal-Mart (1600 each). I scratched off the numbers on the back and went to enter them in the online...

How can I take a screenshot of my toon and upload it?

Hello, I made this new free account out of desperation, since I already made two customer support tickets about that issue (one in December, and...

I've recently returned after a rather long absence and I thought to refresh myself I would start a new toon (went with a slightly modified version of...

I used to be a member on LOTRO, and haven't played in a while. I would think this is the reason why, but my brother hasn't played in a while and he...

any help plz i can make a char then when i click on enter middle eart world it goes to the loading screen then freezes doesnt load so carnt get into...

While standing still, if you right-click on a gathering node, or start an attack on a mob, you will automatically move towards the node/mob. ...

HI! I have a problem with connecting directly into middle earth. I created character and everything went without problems so far. When I click...

Hey. I was looking on the launcher and just realized that we free players don't get a single thing in compensation for the downtime of the servers....

Hey guys! I just finished downloading the game a couple days ago, but due to the server maintenance issue I haven't played the game yet. Man, I can't...

I'm a level 25 minstrel, somehow the "Call of Orome" icon simply disappeared leaving a blank slot in its place and now I cannot locate it or use it....

can I spend 7.99 for 600 turbine points on the lotro online store to be premium?

Hi, I'm fairly new to LOTRO. I'm on level 22, but I haven't done much other than quests, and I'm not 100% familiar with everything yet. I keep...

Hello all, I just got started and wanted to give my character an appropriate name, which includes an "é". I see this character used in the...

When I tried to download update 10 on Bullroarer I got a patch error and I could not open it again. So I deleted it and tried to re-install it but...

When I click on the LOTRO icon on my desktop It wont open the Launcher. Please help

Hi everyone, First excuse my poor english 'cause I'm french. My character is lvl45, premium account. I went to the store to buy my 2nd option for...

Hi guys, i bought SoA when LOTRO was still P2P, i have the normal LOTRO and i just unboxed this one, is there something i can do with it? Like redeem...

Do you know how many free skirms there is im 30 lvl but i can play just 2 skirms help me!

for this quest i have to collect 5 wart-blooms.I can find the wart-blooms.So far I can only click on one of them.They are surounded by brush and...

I've only just started playing & my first mission is to escape the prison. That's all well & good but every time I try to practice with Striker, a...

I have a quest to collect chalices in the Great Barrows. I also have instances that start from the Great Barrows and have completed the first one. ...

I have a serious bug with my client because of the setup log, which has to do with the Microsoft net framework, any fixes out there ? Here is the...

Can someone please explain to me the pop up when trying to go into the GB. I looked online but dont really understand. I clicked on any number of...

I joined this forum very recently and I decided to get one of those signatures that display our character, some of his stats and he's/her's level. ...

Hey there. I am a returning player (took about a year and half off) and have an issue. When I tried to return my account was locked. When i got that...

For some time now, every time I log in to any server, I've been receiving the message, "A failure has occurred in submitting your support request." ...

I have some anniversary tokens and they say I can take them to Tad Leafcutter in Bree and exchange them for marks. He exchanged the copper, tin,...

Even with no internet restrictions turned on in Parental Controls, LotRO will not load. It works on the administrator account, but not on a managed...

I'v downloaded the client from official site couple of days ago and created a character on Laurelin. However, when I decided to connect the...

the title mainly says it all, I'm able to place all the cap stones on the cairns and the bird comes. then nothing... any ideas on how I can get this...

Dont have my character. Have a account, but without characters. dont play a long time, they are delete?

Hey guys i was wondering does anyone know how much cost Vip Access? Becouse on Turbin website price is 14.99$ and on my game loading screen price is...

Hi all, I just bought the Mithril Edition online and my C: drive can't hold the whole program. I have an external drive with enough space for LOTRO...