Forum: Free Player Assistance

I have an inactive account, and I'm thinking about trying out MoM. I saw that you can upgrade to the expansion for $9.99, but it's not clear from...

After completing the first part of this quest a message appeared saying "You received 10 Turbine Points", but they never showed up on my LOTRO Store,...

I tried to log on like i normally would around a week ago, but as soon as I entered my login details, It went to a screen where it began failing to...

What do I do? I tried the changing something from true to false on this page thingy. That didn't work, now what?

Hi first excuse my bad English im from venezuela ^^ oK the problem is when i install the game im stuck in "Examine programs" have like 1:30h in...

Hi, I seem to be having a bit of an issue where the launcher keeps getting stuck on 'Getting data centers'. The game worked fine on Wednesday...

I am trying to install LoTRO and everytime it gets to "installing PMB.exe" it just stops. It doesnt close. Just sits thwere and doesnt move. It has...

I stopped playing LotRO for a couple days in favour of minecraft and have suddenly run into a problem. I tried to launch the game, using the compact...

Hope I'm posting in the right place. Tried downloading the hi-res version, it was about 68% completed when it suddenly stopped responding. Am running...

I played absolutely ages ago and actually had a pretty decent account. I've, since my departure from the game, decided to return to playing it. I...

Hi there, I have what is probably a simple question. I think I have it figured out, and want to confirm: Long ago I tried LotRO, at launch (just...

Am I the only one getting this everytime I try to log into my account? I havent been on since this past saturday and now It's not letting me in. Can...

This happens every time I try to log into my account. Since Turbine is simply awesome, and they don't let you post in the technical support forum, I...

"The underlying connection was closed: Unable to connect to the remote server." keeps popping up when I try to load lotro and is stuck in a continuos...

I was trying to download the game and I received that message. I think it's a Mac problem. Are there any Mac owners that can help me get out of DOS...

Hi Folks! Have not played in a year or so and decided to give this another whirl. Any ideas on on how long the "Update Game Data" process should...

I really really need help with this. Every time I log in and try to play (Got lotro yesterday) it gives me this error message. "d3dx9_42.dll...

Before RoR update, I could access lottery. Though I never won anything, still it was good to know someday I might. :) Now, all I see is the...

Hello. I know there are a number of threads on this, but I can't find one relating to the complete pack. Will this work on my trial account?...

It's been a while trying to log back into the game but I can't.. I keep getting (not responding) on the left side top when I am in the game. Not a...

I heard this game had a good story so I wanted to try this game. Who wants to play? Include your game name and your usual times you're on to play.

My wife just downloaded the free trial (Windows XP), but whenever she tries to open the game application, she gets the following message: ...

.net frame work 1.1 what do I need for lotro sp1 sp2 ect

Hello, After doing exhaustive research, estimated 10 hours of continuous research, I've decided to come here. System OS: Windows 7 x64 RAM: 8...

I have Windows 7, which means I can't install the .NET Framework 1.1 without jumping through hoops and I've tried a few things (Doing some command...

Can someone explain me how to install .Net framework v 1.1?? or is there any other framework in which this game will lunch? Im using Windows 7...

I assume the 10 day free trial is supposed to quickly get players in the door, give them a nice experience and then maybe sell them the game? Why...

Hi everyone after hearing about the free to play, I jumped at downloading LOTR Online, so far at just level 8, I'm loving it! However I find a few...

Hi, I am having trouble logging in to the game. I have created my password and user name for this forum and I think the game just before I downloaded...