Forum: Free Player Assistance

Apparently this issue was supposed to be fixed but it isn't. I have a feeling many other players are having the same problem. It's finished...

when i try to play the game it comes up with 'internal error. please contact customer support' I have changed the proxy settings and it still wont...

Hello, I wasn't quite sure where to post this, so forgive me if this is in the wrong section. My husband and I both like to play this game. Is it...

So about two days ago, I was trying to craft in Michel Delving on my hobbit burglar, Eillian. During crafting (and subsequent re-logging), I lost...

Eh up! Started playing about 3 months ago.. absolutely love the game & the fact its free. Graphics are mint, and obviously been a big fan of the...

hi i installed the game on windows 7 64 bit pc, it installed ok, connected to the server ok, and installed updates but when it comes to apply...

The launcher stays at "Initializing..." so basically it doesnt work, since that message shows at the very begining. Have no idea what to do. DONT...

Hi, I've been having this particular issue for a couple of hours now. I think that the problem started when I opened the launcher, everything was...

I am level 80, and 6.4k short of Kindred with Riders of Stangard. I was handing in thick branches and heartwood, punctured shields etc. on the...

I'm a new player and wanted to create a character, but when I go I get to create a character, I can not choose race. not leave the character image...

Hi, Ever since I've updated my LOTRO client to Update 11, Treachery of the White Hand, I have been unable to login. Once I have chosen my world,...

I am confused by this. Does this mean that I have to wait 7 hours to open the silver hobbit present and if I open one now I'll have to pay? Or can I...

When I log in and choose a server to play, a small screen pops up saying internal error, please contact customer support. Does anyone know how to fix...

Bought the expansion triple pack and I haven't received the rune-keeper class from the mines of moria expansion pack yet. I've already entered the cd...

Hi at which Time we become the Server Tansfer back?? we are waiting now 8 weeks and nothing Informations come from turbine !!! Has Turbine...

Hello. I have logged into https://myaccount.turbine.com to add a credit card and upgrade to VIP (very exciting!) However when adding my address...

Hey guys, I just started playing lotro (for about a week or so) and am experiencing really low fps, around 10 most of the time. This seems weird...

Hey everyone :D, I have a problem with the epic quest: A few days ago I was busy with Book 4, Chapter 4: Regaining The Trail. I finished it by...

Hello, all! ^-^ ...So I was a regular player until about six or seven months ago, when my laptop crashed and I lost my download. I just didn't...

I purchased my basic riding skill bbut i can access my skill. I have the confiramation e-mail

I was planning to use the sale to buy some items in the store, so the cart total is greater than my points np, add more points. ... small problem,...

I've played LORTO for a while now, I've added extra points and bought items before, but now everytime I try to add points it gives me an error...

Please delete, it wont let me.

I was on the last mission (I believe) of the prologue quest, on the final enemy, and the game began to glitch badly. It said I had no weapon...

Ok, so I took my laptop to the library and tried to log in to the game, but for the first few hours all I got was "Retry 1 of 2... Retry 2 of 2..."...

Hello,I have been trying to complete the deed "Defender of Ered Luin" but it just stopped at 16/20. I have completed several quests after 16/20 but...

I am downloading the game now but I see all this "get points" "signup rewards" "vip" "expansions" is the game free or not? I dont want to...

Hi, I've only started playing LOTRO for a few days, but I'm currently loving it. I made a Human Captain from Rohan who is lvl 13 at the moment....

Hi i am a level 23 lore-master and i have the deed "Master of The Staff"..... i have worked on it for a while and i recently went in an instance and...

Good evening, I wonder if a possible translation EN is being produced or will be produced.

Hi, I am having issues with starting up lotro. Every time i log in, and select the world, it doesn't start loading but just turns off and doesn't...

Hoping some kind person may be able to shed some light for me... I was playing along quite happily with my fiancée - everything had been going...